The availability of specific support services, such as telephone support, depends on the lifecycle and support stage of the particular release of your licensed software product.
A "Major Release" incorporates the last Minor Release (if one has occurred) and may include architectural changes, major feature changes, new platform support and new operating system support. It typically requires a new installation.
2003-03-01
2004-04-01
"End of Life" means the day that a Symantec product enters a process to wind down distribution and the delivery of technical support services.
2006-04-01
Last date for patch releases
[To be determined]
Last date to contact support
Major Release
A "Major Release" incorporates the last Minor Release (if one has occurred) and may include architectural changes, major feature changes, new platform support and new operating system support. It typically requires a new installation.
2002-09-01
2003-03-01
"End of Life" means the day that a Symantec product enters a process to wind down distribution and the delivery of technical support services.
