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<title>Enterprise Support - Symantec Corp. - Current How To</title>
<link>http://www.symantec.com/business/support//index?page=home</link>
<description>How To</description>
<language>en_US</language>
<copyright>Copyright 2013 Enterprise Support - Symantec Corp.</copyright>
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	<title><![CDATA[HOWTO5578 - How to create a link directly to Reports on the Notification Server.]]></title>
	<link><![CDATA[http://www.symantec.com/business/support//index?page=content&id=HOWTO5578&actp=RSS]]></link>
	
	<pubDate>2006-10-26 08:45:52.0</pubDate>
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	</item><item>
	<title><![CDATA[HOWTO81832 - ITMS 7.1 SP2 MP1 Rollup Version 5 Release Notes]]></title>
	<link><![CDATA[http://www.symantec.com/business/support//index?page=content&id=HOWTO81832&actp=RSS]]></link>
	
	<pubDate>2012-10-31 12:01:02.0</pubDate>
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	<title><![CDATA[HOWTO84227 - Customizing the CCS Assessment Manager Web client user interface]]></title>
	<link><![CDATA[http://www.symantec.com/business/support//index?page=content&id=HOWTO84227&actp=RSS]]></link>
	
	<pubDate>2013-05-23 09:57:00.0</pubDate>
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	</item><item>
	<title><![CDATA[HOWTO82309 - Is there an app size limit in App Center?]]></title>
	<link><![CDATA[http://www.symantec.com/business/support//index?page=content&id=HOWTO82309&actp=RSS]]></link>
	
	<pubDate>2012-11-12 09:04:59.0</pubDate>
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	</item><item>
	<title><![CDATA[HOWTO81055 - Enabling SSL communication between the management server and the client]]></title>
	<link><![CDATA[http://www.symantec.com/business/support//index?page=content&id=HOWTO81055&actp=RSS]]></link>
	
	<pubDate>2012-10-24 16:13:00.0</pubDate>
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	</item><item>
	<title><![CDATA[HOWTO84714 - Sending an email To Task Assignees]]></title>
	<link><![CDATA[http://www.symantec.com/business/support//index?page=content&id=HOWTO84714&actp=RSS]]></link>
	
	<pubDate>2013-05-23 10:58:00.0</pubDate>
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	</item><item>
	<title><![CDATA[HOWTO84713 - Adding a link to the incident ticket in an email template]]></title>
	<link><![CDATA[http://www.symantec.com/business/support//index?page=content&id=HOWTO84713&actp=RSS]]></link>
	
	<pubDate>2013-05-23 10:58:00.0</pubDate>
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	<title><![CDATA[HOWTO84712 - Setting the incident resolution timeout]]></title>
	<link><![CDATA[http://www.symantec.com/business/support//index?page=content&id=HOWTO84712&actp=RSS]]></link>
	
	<pubDate>2013-05-23 10:58:00.0</pubDate>
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	<title><![CDATA[HOWTO84711 - Setting the location requirement for incident resolution]]></title>
	<link><![CDATA[http://www.symantec.com/business/support//index?page=content&id=HOWTO84711&actp=RSS]]></link>
	
	<pubDate>2013-05-23 10:58:00.0</pubDate>
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	<title><![CDATA[HOWTO84710 - Setting the classification requirement for incident resolution]]></title>
	<link><![CDATA[http://www.symantec.com/business/support//index?page=content&id=HOWTO84710&actp=RSS]]></link>
	
	<pubDate>2013-05-23 10:58:00.0</pubDate>
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	<title><![CDATA[HOWTO84709 - Configuring the outbound and the inbound mail settings]]></title>
	<link><![CDATA[http://www.symantec.com/business/support//index?page=content&id=HOWTO84709&actp=RSS]]></link>
	
	<pubDate>2013-05-23 10:58:00.0</pubDate>
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	</item><item>
	<title><![CDATA[HOWTO84708 - Upgrading the ServiceDesk application software]]></title>
	<link><![CDATA[http://www.symantec.com/business/support//index?page=content&id=HOWTO84708&actp=RSS]]></link>
	
	<pubDate>2013-05-23 10:58:00.0</pubDate>
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	<title><![CDATA[HOWTO84707 - Preparing to upgrade from ServiceDesk 7.5 to ServiceDesk7.5 MP1]]></title>
	<link><![CDATA[http://www.symantec.com/business/support//index?page=content&id=HOWTO84707&actp=RSS]]></link>
	
	<pubDate>2013-05-23 10:58:00.0</pubDate>
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	<title><![CDATA[HOWTO84706 - Process for upgrading from ServiceDesk 7.5 to ServiceDesk 7.5 MP1]]></title>
	<link><![CDATA[http://www.symantec.com/business/support//index?page=content&id=HOWTO84706&actp=RSS]]></link>
	
	<pubDate>2013-05-23 10:58:00.0</pubDate>
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	<title><![CDATA[HOWTO84705 - Creating and deleting incident types]]></title>
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	<pubDate>2013-05-23 10:58:00.0</pubDate>
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	<title><![CDATA[HOWTO84704 - About incident types]]></title>
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	<pubDate>2013-05-23 10:58:00.0</pubDate>
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	<title><![CDATA[HOWTO84702 - Migrating data from ServiceDesk 7.1 SP1]]></title>
	<link><![CDATA[http://www.symantec.com/business/support//index?page=content&id=HOWTO84702&actp=RSS]]></link>
	
	<pubDate>2013-05-23 10:58:00.0</pubDate>
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	<title><![CDATA[HOWTO84703 - Optimizing reports in the Process Manager portal]]></title>
	<link><![CDATA[http://www.symantec.com/business/support//index?page=content&id=HOWTO84703&actp=RSS]]></link>
	
	<pubDate>2013-05-23 10:58:00.0</pubDate>
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	<title><![CDATA[HOWTO84701 - Migrating data from ServiceDesk 7.1 SP2]]></title>
	<link><![CDATA[http://www.symantec.com/business/support//index?page=content&id=HOWTO84701&actp=RSS]]></link>
	
	<pubDate>2013-05-23 10:58:00.0</pubDate>
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	<title><![CDATA[HOWTO84700 - Migrating data from ServiceDesk 7.0 MR2]]></title>
	<link><![CDATA[http://www.symantec.com/business/support//index?page=content&id=HOWTO84700&actp=RSS]]></link>
	
	<pubDate>2013-05-23 10:58:00.0</pubDate>
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	<title><![CDATA[HOWTO84699 - About migrating data to ServiceDesk 7.5 MP1]]></title>
	<link><![CDATA[http://www.symantec.com/business/support//index?page=content&id=HOWTO84699&actp=RSS]]></link>
	
	<pubDate>2013-05-23 10:58:00.0</pubDate>
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	<title><![CDATA[HOWTO84698 - Additional ServiceDesk configurations]]></title>
	<link><![CDATA[http://www.symantec.com/business/support//index?page=content&id=HOWTO84698&actp=RSS]]></link>
	
	<pubDate>2013-05-23 10:58:00.0</pubDate>
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	<title><![CDATA[HOWTO84697 - Advanced ServiceDesk customizations]]></title>
	<link><![CDATA[http://www.symantec.com/business/support//index?page=content&id=HOWTO84697&actp=RSS]]></link>
	
	<pubDate>2013-05-23 10:58:00.0</pubDate>
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	<title><![CDATA[HOWTO84696 - Incident Management automation rules actions]]></title>
	<link><![CDATA[http://www.symantec.com/business/support//index?page=content&id=HOWTO84696&actp=RSS]]></link>
	
	<pubDate>2013-05-23 10:58:00.0</pubDate>
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	<title><![CDATA[HOWTO84695 - Incident Management automation rules conditions]]></title>
	<link><![CDATA[http://www.symantec.com/business/support//index?page=content&id=HOWTO84695&actp=RSS]]></link>
	
	<pubDate>2013-05-23 10:58:00.0</pubDate>
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	<title><![CDATA[HOWTO84694 - Incident Management automation rules rulesets]]></title>
	<link><![CDATA[http://www.symantec.com/business/support//index?page=content&id=HOWTO84694&actp=RSS]]></link>
	
	<pubDate>2013-05-23 10:58:00.0</pubDate>
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	<title><![CDATA[HOWTO84693 - Incident Management Process Automation rules components]]></title>
	<link><![CDATA[http://www.symantec.com/business/support//index?page=content&id=HOWTO84693&actp=RSS]]></link>
	
	<pubDate>2013-05-23 10:58:00.0</pubDate>
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	</item><item>
	<title><![CDATA[HOWTO84692 - About configuring Data Mapping Routing Tables]]></title>
	<link><![CDATA[http://www.symantec.com/business/support//index?page=content&id=HOWTO84692&actp=RSS]]></link>
	
	<pubDate>2013-05-23 10:58:00.0</pubDate>
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	<title><![CDATA[HOWTO84691 - About configuring the Service Level Agreement (SLA) late date]]></title>
	<link><![CDATA[http://www.symantec.com/business/support//index?page=content&id=HOWTO84691&actp=RSS]]></link>
	
	<pubDate>2013-05-23 10:58:00.0</pubDate>
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	<title><![CDATA[HOWTO84690 - Configuring new automation rules for Incident Management]]></title>
	<link><![CDATA[http://www.symantec.com/business/support//index?page=content&id=HOWTO84690&actp=RSS]]></link>
	
	<pubDate>2013-05-23 10:58:00.0</pubDate>
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	<title><![CDATA[HOWTO84689 - About the Active Directory Self Service Catalog]]></title>
	<link><![CDATA[http://www.symantec.com/business/support//index?page=content&id=HOWTO84689&actp=RSS]]></link>
	
	<pubDate>2013-05-23 10:58:00.0</pubDate>
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	<title><![CDATA[HOWTO84688 - Reassigning incident tickets to a service queue]]></title>
	<link><![CDATA[http://www.symantec.com/business/support//index?page=content&id=HOWTO84688&actp=RSS]]></link>
	
	<pubDate>2013-05-23 10:58:00.0</pubDate>
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	<title><![CDATA[HOWTO84687 - Closing a change request ticket]]></title>
	<link><![CDATA[http://www.symantec.com/business/support//index?page=content&id=HOWTO84687&actp=RSS]]></link>
	
	<pubDate>2013-05-23 10:58:00.0</pubDate>
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	<title><![CDATA[HOWTO84685 - Monitoring a vote on a change]]></title>
	<link><![CDATA[http://www.symantec.com/business/support//index?page=content&id=HOWTO84685&actp=RSS]]></link>
	
	<pubDate>2013-05-23 10:58:00.0</pubDate>
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	<title><![CDATA[HOWTO84686 - Canceling the vote on a change]]></title>
	<link><![CDATA[http://www.symantec.com/business/support//index?page=content&id=HOWTO84686&actp=RSS]]></link>
	
	<pubDate>2013-05-23 10:58:00.0</pubDate>
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	<title><![CDATA[HOWTO84684 - Initiating a vote on a change]]></title>
	<link><![CDATA[http://www.symantec.com/business/support//index?page=content&id=HOWTO84684&actp=RSS]]></link>
	
	<pubDate>2013-05-23 10:58:00.0</pubDate>
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	<title><![CDATA[HOWTO84683 - Deleting a change template]]></title>
	<link><![CDATA[http://www.symantec.com/business/support//index?page=content&id=HOWTO84683&actp=RSS]]></link>
	
	<pubDate>2013-05-23 10:58:00.0</pubDate>
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	<title><![CDATA[HOWTO84682 - Editing a change template]]></title>
	<link><![CDATA[http://www.symantec.com/business/support//index?page=content&id=HOWTO84682&actp=RSS]]></link>
	
	<pubDate>2013-05-23 10:58:00.0</pubDate>
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	<title><![CDATA[HOWTO84681 - Using a change template]]></title>
	<link><![CDATA[http://www.symantec.com/business/support//index?page=content&id=HOWTO84681&actp=RSS]]></link>
	
	<pubDate>2013-05-23 10:58:00.0</pubDate>
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	<title><![CDATA[HOWTO84680 - Creating a new change template]]></title>
	<link><![CDATA[http://www.symantec.com/business/support//index?page=content&id=HOWTO84680&actp=RSS]]></link>
	
	<pubDate>2013-05-23 10:58:00.0</pubDate>
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	<title><![CDATA[HOWTO84679 - Deleting email templates for Change Management]]></title>
	<link><![CDATA[http://www.symantec.com/business/support//index?page=content&id=HOWTO84679&actp=RSS]]></link>
	
	<pubDate>2013-05-23 10:58:00.0</pubDate>
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	<title><![CDATA[HOWTO84678 - Deleting Process Type Actions]]></title>
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	<pubDate>2013-05-23 10:58:00.0</pubDate>
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	<title><![CDATA[HOWTO84677 - Editing Process Type Actions]]></title>
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	<pubDate>2013-05-23 10:58:00.0</pubDate>
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	<title><![CDATA[HOWTO84676 - Adding Process Type Actions]]></title>
	<link><![CDATA[http://www.symantec.com/business/support//index?page=content&id=HOWTO84676&actp=RSS]]></link>
	
	<pubDate>2013-05-23 10:58:00.0</pubDate>
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	<title><![CDATA[HOWTO84675 - Process View page (Incident Management)]]></title>
	<link><![CDATA[http://www.symantec.com/business/support//index?page=content&id=HOWTO84675&actp=RSS]]></link>
	
	<pubDate>2013-05-23 10:58:00.0</pubDate>
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	<title><![CDATA[HOWTO84674 - Process View page (Change Management)]]></title>
	<link><![CDATA[http://www.symantec.com/business/support//index?page=content&id=HOWTO84674&actp=RSS]]></link>
	
	<pubDate>2013-05-23 10:58:00.0</pubDate>
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	<title><![CDATA[HOWTO84673 - Process View page (Problem Management)]]></title>
	<link><![CDATA[http://www.symantec.com/business/support//index?page=content&id=HOWTO84673&actp=RSS]]></link>
	
	<pubDate>2013-05-23 10:58:00.0</pubDate>
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	<title><![CDATA[HOWTO84672 - Quick Search page]]></title>
	<link><![CDATA[http://www.symantec.com/business/support//index?page=content&id=HOWTO84672&actp=RSS]]></link>
	
	<pubDate>2013-05-23 10:58:00.0</pubDate>
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	<title><![CDATA[HOWTO84671 - Migrating to ServiceDesk 7.5 MP1]]></title>
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	<pubDate>2013-05-23 10:58:00.0</pubDate>
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	<title><![CDATA[HOWTO84670 - Migrating from ServiceDesk 7.0]]></title>
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	<pubDate>2013-05-23 10:58:00.0</pubDate>
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