Symantec Backup Exec 2010 R2 Readme

About this readme

Besides identifying enhancements and new software features, this Readme file contains the important information that was discovered after the software was released to the manufacturer.

What's new in Backup Exec 2010 R2

This release of Backup Exec includes the following new features and capabilities:

Table: What's new in Backup Exec 2010 R2

Item

Description

Typical installation

Provides a new, simpler wizard for installation. This installation method is designed for small or uncomplicated environments. Backup Exec makes many of the installation decisions for you, based on common installation scenarios. If you prefer to set all of your installation options, you can use the Custom installation option, which provides the same installation wizard that was available in Backup Exec 2010.

Backup Exec Renewal Assistant

Lets you access maintenance contract expiration information from within Backup Exec.

The Renewal Assistant uses the contract expiration information to automatically set the Backup Exec alerts that remind you to renew the maintenance contracts before they expire. Reminder alerts are set at 30-day, 60-day, and 90-day intervals, based on the expiration date of the maintenance contract.

Symantec RSS Reader

Lets you view and add Backup Exec and Symantec RSS feeds in the Home view on the Backup Exec Administration Console.

Enhanced Backup Wizard

Provides a more efficient design that makes it easier for you to back up your computers. The wizard helps you create backup jobs that use the recommended best practices.

Backup Recommendations Report

Lists any recommendations that can help you to better manage your backups. This new report details better ways to back up specific types of data or suggestions for how to use Symantec products.

Participation in the new Backup Exec Improvement Program

Sends general Backup Exec usage and statistical information periodically and anonymously to Symantec. Symantec uses the information to help improve the Backup Exec customer experience.

Note:

Although usage and statistical information is collected, Symantec never collects specific user data.

What's new in Backup Exec 2010 R2 agents and options

This release of Backup Exec includes the following new features and capabilities in the agents and options:

Table:

Item

Description

Agent for Microsoft SharePoint

Includes the following new features:

  • Support for SharePoint 2010.

    • Backup Exec Granular Recovery Technology (GRT) of new SharePoint 2010 content types, including external lists and document sets.

    • Support for SharePoint Foundation 2010.

  • Redirection of SharePoint databases to alternate SQL instances.

  • Overwrites of existing databases.

  • Dynamic inclusion of components such as Web applications and service applications that are added to existing SharePoint farms.

NDMP Option

Enables you to add new NDMP providers from multiple companies.

Deduplication Option

Includes the following new features:

  • Non-staged restores of granular data from a duplicate backup job between deduplication devices.

  • Revised terminology:

    • Direct Access is replaced with client-side deduplication

    • Remote Agent for Direct Access is replaced with Remote Agent deduplication

    • Server-side deduplication is replaced with media server deduplication

    • Source-side deduplication is replaced with client-side deduplication

    • Target-side deduplication is replaced with appliance deduplication

Features no longer supported by Backup Exec

Backup Exec no longer supports the following features:

Where to find more information

The Backup Exec technical support knowledge base contains the information that pertains to this release of Backup Exec.

The Backup Exec knowledge base provides technical notes, how-to topics, best practices, links to instructional videos, troubleshooting articles, and other valuable information to help you use Backup Exec.

For more information, go to the following URL:

http://www.symantec.com/business/support/overview.jsp?pid=15047

Hardware and driver notes

The hardware and software compatibility lists contain the latest information about supported and unsupported hardware and software and is updated regularly. Before you install or upgrade Backup Exec, review the current compatibility lists to confirm the compatibility of your hardware and software. You can find the current compatibility lists on the Symantec technical support Web site at:

http://entsupport.symantec.com/umi/V-269-1

http://entsupport.symantec.com/umi/V-269-2

If you don't find your hardware or software listed, or if you have questions about the information in the compatibility lists, please contact Symantec technical support.

Backup Exec installation notes

The following notes provide information about installing Backup Exec:

When you install Backup Exec on a computer that runs Windows Server 2008 R2, the default VMware SVGA II driver causes the computer to freeze. Before you install Backup Exec on a computer that runs Windows Server 2008 R2, do one of the following:

To use the Windows Explorer browser to install Backup Exec:

  1. Access the Backup Exec installation media from the Windows Explorer browser.
  2. Change the directory to \BEx64.
  3. Run setup.exe

To uninstall the VMware SVGA II driver and use the Standard VGA Graphics Adapter instead:

  1. Click Start > Control Panel > Hardware > Display.
  2. Select Change display settings, and then select Advanced Settings.
  3. Select Properties, and then click the Driver tab.
  4. If VMware SVGA II drivers are installed, select Uninstall.
  5. Select the checkbox to Delete the driver software for this system, and then click OK.
  6. Select Yes to restart your computer now.
  7. After the computer restarts, check to ensure that the Standard VGA Graphics Adapter is installed.

General Backup Exec notes

The following notes detail general information about using Backup Exec:

Backup notes

The following notes provide backup information when you use Backup Exec:

To add the fully qualified domain name of the Oracle server to the Backup Exec Oracle modify list

  1. Click Tools > Options > Oracle.
  2. Click Modify list.
  3. Click New.
  4. Under Oracle or DB2 Server, type a fully qualified domain name.

    For example, <oracleservername.example.com>

  5. Under Logon Account, assign a logon account.
  6. Click OK.
  7. On the Authentication Credentials for Oracle and DB2 Servers dialog box, click OK.

Restore notes

The following notes provide restore information when you use Backup Exec:

Advance Disk-based Backup Option notes

The following notes detail information about using the Advanced Disk-based Backup Option with Backup Exec:

Agent for Microsoft Hyper-V notes

The following notes detail information about using the Agent for Microsoft Hyper-V (formerly known as the Agent for Microsoft Virtual Servers) with Backup Exec:

Agent for VMWare Virtual Infrastructure notes

The following notes detail information about using the Agent for VMWare with Backup Exec:

Archiving Option notes

The following notes apply to both the Exchange Mailbox Archiving Option and the File System Archiving Option:

To change the default behaviour of the Backup Exec File System Archiving Option

  1. Open the registry editor.
  2. Under HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Backup Exec For Windows\Backup Exec\Engine\Misc, select one of the following:
    • Change the value of the DWORD value ArchiveADSItems to 1 to allow the archiving of files that contain alternate data streams.

    • Change the value of the DWORD value ArchiveADSItems to 2 to skip files with alternate data streams.

    • Change the value of the DWORD value ArchiveADSItems to 0 to allow the archiving of Microsoft Office files that contain alternate data streams.

      Note:

      The DWORD value "ArchiveADSItems" is created after the archive job is run. After you change the above value to 1, all of the files that contain alternate data streams can be archived.

Backup Exec Retrieve notes

The following notes detail information about using Backup Exec Retrieve with Backup Exec:

Cluster-aware Backup Exec notes

The following notes detail information about using cluster-aware Backup Exec:

Deduplication Option notes

The following notes detail information about using the Deduplication Option with Backup Exec:

Exchange Agent notes

The following notes detail information about using the Exchange Agent with Backup Exec:

Intelligent Disaster Recovery (IDR) Option notes

The following notes detail information about using Intelligent Disaster (IDR) with Backup Exec:

NDMP Option notes

The following notes detail information about using the NDMP Option with Backup Exec:

Remote Agent for Linux and UNIX Servers notes

The following notes detail information about using the Remote Agent for Linux or UNIX Servers (Remote Agent) with Backup Exec:

Remote Media Agent for Linux Servers notes

The following notes detail information about using the Remote Media Agent for Linux Servers with Backup Exec:

Remote Agent for Windows Systems notes

The following notes detail information about using the Remote Agent for Windows Systems with Backup Exec:

Using Backup Exec and Continuous Protection Server with Symantec Endpoint Protection (SEP)

If you have SEP installed on a remote server, the remote server may block the network ports that CPS uses. To install CPS remotely or to run a CPS backup job, you must enable the CPS network ports in the SEP firewall rules. For more information about which ports to enable, refer to the Symantec Backup Exec Continuous Protection Server Administrator's Guide.

Backup Exec Utility (BEutility.exe) notes

The following notes detail information about using Backup Exec Utility (BEutility.exe) with Backup Exec. You should use Backup Exec Utility with the assistance of Symantec technical support.

To move all of the secondary server to a new primary server

  1. Change all of the secondary servers of the current primary server to standalone media servers. To perform this operation, use the Backup Exec Utility operation Remove Primary SAN SSO Server.
  2. Change the standalone media servers to secondary servers of the new primary server. Use the Backup Exec Utility operation Set Primary SAN SSO Server.
  3. To change the current primary server to a secondary server of the new primary server, do the following:
    • Uninstall Backup Exec on the current primary server.

    • Reinstall Backup Exec.

    • On the current primary server, run the Backup Exec Utility operation Set Primary SAN SSO Server.

To use the Backup Exec Utility Remove Primary SAN SSO Server operation

  1. Change all of the managed media servers that belong to the current central administration server to standalone media servers. To perform this operation, use the Backup Exec Utility operation Remove Primary SAN SSO Server.
  2. Change the standalone media servers to managed media servers that belong to the new central administration server. Use the Backup Exec Utility operation Set Central Administration Server.
  3. To change the current central administration server to a managed media server that belongs to the new central administration server, uninstall Backup Exec on the current administration server. Then reinstall Backup Exec. On the current primary server, run the Backup Exec Utility operation Set Central Administration Server.

Backup Exec License Assessment Tool notes

The following notes detail information about using the License Assessment Tool with Backup Exec:

You should ignore the license counts for the Remote Agent for Linux or UNIX Servers that appear on the computers on which you have installed a license for the Remote Media Agent for Linux Servers.

Command Line Applet notes

The following notes detail information about using the Command Line Applet.

The Command Line Applet does not support backing up the following Enterprise Vault components: