Last updated: 20-May-2011
This document provides important information about Discovery Collector, which you should read before you install or upgrade the software. For the most up-to-date version of this document, see the following article on the Symantec Enterprise Support site: http://www.symantec.com/docs/TECH141422
The documentation that accompanies Discovery Collector provides extensive information on installation and configuration processes.
To migrate Discovery Collector 9.0 to Discovery Collector 10.0, you must first export the database from the Discovery Collector 9.0 virtual appliance to an NFS share. Then you must import the database from the share into a Discovery Collector 10.0 virtual appliance.
IMPORTANT: If you are running Discovery Collector 9.0, you must upgrade to Discovery Collector 9.0.2 before you upgrade to Discovery Collector 10.0.
If possible, upgrade to Discovery Collector 9.0.2 by using a remote repository. For procedural information, see the "Updating Software" section on page 226 of the Discovery Collector User Guide 9.0. To obtain the URL that you require for this process, see the Enterprise_Vault_Discovery_Collector_9_0_2-Download_instructions.htm document on the Discovery Collector 9.0 page of the Symantec FileConnect site.
See also the Discovery Collector 9.0.2 ReadMeFirst file.
To export the database from Discovery Collector 9.0.2, follow these steps:
The manifest is written to the export directory and contains an entry for each data set written to the export directory, including a content-based hash.
To install Discovery Collector 10.0, follow the instructions in the Discovery Collector Installation and Planning Guide 10.0.
For guidelines on how to import the database into Discovery Collector 10.0, see "Importing a Database," which is on page 282 of the Discovery Collector User Guide 10.0.
The Review pane of the Discovery Accelerator client includes a filter option called Temporary Assignment, which lets users reserve a specified number of items in the review set. When a user selects this option, other reviewers cannot see the reserved items until the user has finished work on them.
Note that selecting the Temporary Assignment option can cause delays in Discovery Collector export runs. If Discovery Accelerator users want to browse review items without marking or tagging them or adding comments to them, we recommend that they select the All Items filter option instead.
SharePoint metadata is not available for email sourced from SharePoint in Discovery Accelerator Review.
SharePoint items with no file extension will have the extension .eml appended to its file name when exported. The exception is items with a MIME type of Outlook/MAPI on SharePoint without a file extension. These objects will be exported with the .msg file extension.
Based on the data source, the file location field in Discovery Accelerator Review will have the following format for objects archived by Enterprise Vault Discovery Collector:
| CIFS | \\server\folder\ ... |
| NFS | server:/folder/ ... |
| Desktop | host:desktop/drive/folder/ ... |
| Exchange 2003, 2007, 2010 | server[:port]/mailbox/folder/ ... |
| SharePoint 2003, 2007, 2010 | http://server/[site path]/folder/ ... |
| Domino | server:share/folder ... |
Please refer to the table below in lieu of the supported data sources and protocols listed in Tables F-2 and F-3 at pages 507-510 of the Discovery Collector User Guide. These are the only data sources and protocols tested and supported by Discovery Collector 10.0.
| Data source | Protocol | System version | Supported? |
|---|---|---|---|
| File servers | |||
| Windows Servers | CIFS v. 1.0 | Windows NT, Windows 2000, Windows 2003, Windows 2008 | Yes |
| UNIX Servers | NFS v. 2/v. 3 | All | Yes (but not tested) |
| NetWare Servers | NCP over TCP/IP | NetWare 6.5 | No |
| EMC Celerra | CIFS v. 1.0 | DART 5.5 or later | No |
| NFS v. 2/v. 3 | DART 5.5 or later | No | |
| NetApp Filer | CIFS v. 1.0 | ONTAP 7.0.0 or later | Yes |
| NFS v. 2/v. 3 | ONTAP 7.0.0 or later | Yes | |
| Other | CIFS v. 1.0 | All | No |
| Other | NFS v. 2/v. 3 | All | No |
| Email servers | |||
| Exchange | WebDav | Exchange 2003 | Yes |
| Exchange Web Services (Soap XML-RPC) | Exchange 2007 and 2010 | Yes | |
| Domino | NRPC over TCP/IP | Lotus Domino 6.x, 7.x, and 8.x | Yes |
| Email archives | |||
| Symantec Enterprise Vault/Discovery Accelerator | Discovery Accelerator Web Services (Soap XML-RPC) | 9.0, 9.0.1, 9.0.2, and 10.0 | Yes |
| Email Extender | No | ||
| Iron Mountain VFS | CIFS (Windows platforms), NFS v. 2/v. 3 | No | |
| Desktops | |||
| Windows | CIFS v. 1.0 | Windows XP, Vista | Yes |
| Macintosh | CIFS v. 1.0 | No | |
| NFS v. 2/v. 3 | No | ||
| Unix/Linux | NFS v. 2/v. 3 | No | |
| Document management | |||
| Documentum | TCP/IP | 5.3, 6.0, 6.5 | No |
| SharePoint | SharePoint Web Services (Soap XML-RPC) | SharePoint 2003 | Yes |
| SharePoint | SharePoint Web Services (Soap XML-RPC) | SharePoint 2007 and 2010 | Yes |
| Retention servers | |||
| Centera | TCP/IP | CentraStar 3.1 | No |
| EMC Celerra w/FLR | CIFS v. 1.0 | DART 5.5 | No |
| EMC Celerra w/FLR | NFS v. 2/v. 3 | DART 5.5 | No |
| Enterprise Vault | DCOM/RPC | 9.0, 9.0.1, 9.0.2, and 10.0 | Yes |
| NetApp SnapLock | CIFS v. 1.0 | ONTAP 7.2.1 and later | No |
| NetApp SnapLock | NFS v. 2/v. 3 | ONTAP 7.2.1 and later | No |
| IBM Information Archive | TCP/IP | TSM Client 5.3.4.0, TSM Server 5.3.4.0 | No |
| Hitachi HCAP | HTTP/HTTPS 1.1 | HCA 1.8 | No |
| Iron Mountain VFS | CIFS (Windows platforms), NFS v. 2/v. 3 | No | |
The following documentation is supplied with Discovery Collector:
| Document | Comments |
|---|---|
| Discovery Collector Installation and Planning Guide |
Guides you through the process of planning, sizing, and installing Discovery Collector for use on virtual machines. This guide also provides instructions on how to complete the Installation and Planning Template. Read the guide in its entirety before you start to work with the template. |
| Installation and Planning Template |
Helps you to complete planning, configuration, and operational readiness tasks before you use Discovery Collector. This template should be used in conjunction with the Discovery Collector Installation and Planning Guide and the Discovery Collector User Guide. The template is a Microsoft Excel macro-enabled worksheet ( |
| Discovery Collector User Guide | Provides detailed information on how to configure and use Discovery Collector. |
| Discovery Collector Third-Party Software Guide | Enumerates all software-licensing attributions. |
For the latest information on supported devices and versions of software, see the Enterprise Vault Compatibility Charts (http://www.symantec.com/docs/TECH38537).
The software in this book is furnished under a license agreement and may be used only in accordance with the terms of the agreement.
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