Last updated: 04-Apr-2012

ReadMeFirst for Enterprise Vault™ Discovery Collector 10.0.1

This document provides important information about Discovery Collector, which you should read before you install or update the software. For the most up-to-date version of this document, see the following article on the Symantec Enterprise Support site:

http://www.symantec.com/docs/DOC4936

Discovery Collector 10.0.1 is supported for use with Enterprise Vault 10.0.1 and later.

The documentation that accompanies Discovery Collector provides extensive information on installation and configuration processes.

Contents

Changes in Discovery Collector 10.0.1

New features

Support for NTLM 2 authentication has been added.

Support for Windows 7 as a desktop data source has been added.

Fixed issues

A number of minor, reported issues have been resolved.

Updating from Discovery Collector 10.0 to Discovery Collector 10.0.1

To update to Discovery Collector 10.0.1 from 10.0, follow the instructions in Chapter 22 of the Discovery Collector 10.0 User Guide.

It is highly recommended that you update using the default remote update repository as described in the "Updating Nodes" section on page 265 of the Discovery Collector 10.0 User Guide.

If you cannot access the remote HTTP site from your system, you can perform the update locally. To do this, download the file named Symantec_Enterprise_Vault_Discovery_Collector_10_0_1_Update.iso from the Symantec FileConnect site and then follow the instructions in the "Updating Nodes" section on page 265 of the Discovery Collector 10.0 User Guide.

Migrating from Discovery Collector 9.0.n to Discovery Collector 10.0.1

To migrate from Discovery Collector 9.0.n to Discovery Collector 10.0.1, you must first export the database from the Discovery Collector 9.0.n virtual appliance to an NFS share, and then import the database from the share into a Discovery Collector 10.0.1 virtual appliance.

IMPORTANT: You must be running Discovery Collector 9.0.2 or 9.0.3 in order to migrate to Discovery Collector 10.0.1. If you are running the original Discovery Collector 9.0 release, you must first migrate to Discovery Collector 9.0.3 before you migrate to Discovery Collector 10.0.1.

Updating from Discovery Collector 9.0 to Discovery Collector 9.0.3

If possible, update to Discovery Collector 9.0.3 by using a remote repository. For procedural information, see the "Updating Software" section on page 226 of the Discovery Collector 9.0 User Guide. To obtain the URL that you require for this process, see the Enterprise_Vault_Discovery_Collector_9_0_3-Download_instructions.htm document on the Discovery Collector 9.0 page of the Symantec FileConnect site.

See also the Discovery Collector 9.0.3 ReadMeFirst file.

Exporting the database from Discovery Collector 9.0.2 or 9.0.3

To export the database from Discovery Collector 9.0.2 or 9.0.3, follow these steps:

  1. Log on to the controller.
  2. Complete any jobs that are running.
  3. From the Main Menu, select 6: Database Tools. The Database Tools screen appears.
  4. Enter 1 to export a database.
  5. At the command prompt, enter the NFS path to mount. For example, enter 172.80.0.254:/vol/volume1. Verify that you have enough free disk space available to perform the export.
  6. At the prompt, enter either of the following:

The manifest is written to the export directory and contains an entry for each data set written to the export directory, including a content-based hash.

Installing Discovery Collector 10.0.1

To install Discovery Collector 10.0.1, follow the instructions in the Discovery Collector 10.0 Installation and Planning Guide.

Importing the Database into Discovery Collector 10.0.1

For guidelines on how to import the database into Discovery Collector 10.0.1, see "Importing a Database" in the Discovery Collector 10.0 User Guide.

Known issues and limitations

The Temporary Assignment option in Discovery Accelerator can adversely affect output performance

The Review pane of the Discovery Accelerator client includes a filter option called Temporary Assignment, which lets users reserve a specified number of items in the review set. When a user selects this option, other reviewers cannot see the reserved items until the user has finished work on them.

Note that selecting the Temporary Assignment option can cause delays in Discovery Collector export runs. If Discovery Accelerator users want to browse review items without marking or tagging them or adding comments to them, we recommend that they select the All Items filter option instead.

SharePoint metadata for email

SharePoint metadata is not available for email sourced from SharePoint in Discovery Accelerator Review.

Exporting SharePoint items

SharePoint items with no file extension will have the extension .eml appended to its file name when exported. The exception is items with a MIME type of Outlook/MAPI on SharePoint without a file extension. These objects will be exported with the .msg file extension.

Discovery Accelerator File Location field

Based on the data source, the file location field in Discovery Accelerator Review will have the following format for objects archived by Enterprise Vault Discovery Collector:

CIFS \\server\folder\ ...
NFS server:/folder/ ...
Desktop host:desktop/drive/folder/ ...
Exchange 2003, 2007, 2010 server[:port]/mailbox/folder/ ...
SharePoint 2003, 2007, 2010 http://server/[site path]/folder/ ...
Domino server:share/folder ...

Supported data sources

Please refer to the table below in lieu of the supported data sources and protocols listed in Tables F-2 and F-3 of the Discovery Collector 10.0 User Guide. These are the only data sources and protocols tested and supported by Discovery Collector 10.0.1.

Data source Protocol System version Supported?
File servers
Windows Servers CIFS v. 1.0 Windows NT, Windows 2000, Windows 2003, Windows 2008 Yes
UNIX Servers NFS v. 2/v. 3 All Yes (but not tested)
NetWare Servers NCP over TCP/IP NetWare 6.5 No
EMC Celerra CIFS v. 1.0 DART 5.5 or later No
  NFS v. 2/v. 3 DART 5.5 or later No
NetApp Filer CIFS v. 1.0 ONTAP 7.0.0 or later Yes
  NFS v. 2/v. 3 ONTAP 7.0.0 or later Yes
Other CIFS v. 1.0 All No
Other NFS v. 2/v. 3 All No
Email servers
Exchange WebDav Exchange 2003 Yes
  Exchange Web Services (Soap XML-RPC) Exchange 2007 and 2010 Yes
Domino NRPC over TCP/IP Lotus Domino 6.x, 7.x, and 8.x Yes
Email archives
Symantec Enterprise Vault/Discovery Accelerator Discovery Accelerator Web Services (Soap XML-RPC) 9.0, 9.0.1, 9.0.2, and 10.0 Yes
Email Extender     No
Iron Mountain VFS CIFS (Windows platforms), NFS v. 2/v. 3   No
Desktops
Windows CIFS v. 1.0 Windows XP, Vista, Windows 7 Yes
Macintosh CIFS v. 1.0   No
  NFS v. 2/v. 3   No
Unix/Linux NFS v. 2/v. 3   No
Document management
Documentum TCP/IP 5.3, 6.0, 6.5 No
SharePoint SharePoint Web Services (Soap XML-RPC) SharePoint 2003 Yes
SharePoint SharePoint Web Services (Soap XML-RPC) SharePoint 2007 and 2010 Yes
Retention servers
Centera TCP/IP CentraStar 3.1 No
EMC Celerra w/FLR CIFS v. 1.0 DART 5.5 No
EMC Celerra w/FLR NFS v. 2/v. 3 DART 5.5 No
Enterprise Vault DCOM/RPC 9.0, 9.0.1, 9.0.2, and 10.0 Yes
NetApp SnapLock CIFS v. 1.0 ONTAP 7.2.1 and later No
NetApp SnapLock NFS v. 2/v. 3 ONTAP 7.2.1 and later No
IBM Information Archive TCP/IP TSM Client 5.3.4.0, TSM Server 5.3.4.0 No
Hitachi HCAP HTTP/HTTPS 1.1 HCA 1.8 No
Iron Mountain VFS CIFS (Windows platforms), NFS v. 2/v. 3   No

Documentation

The following documentation is supplied with Discovery Collector.

Document Comments
Discovery Collector Installation and Planning Guide

Guides you through the process of planning, sizing, and installing Discovery Collector for use on virtual machines.

This guide also provides instructions on how to complete the Installation and Planning Template. Read the guide in its entirety before you start to work with the template.

Installation and Planning Template

Helps you to complete planning, configuration, and operational readiness tasks before you use Discovery Collector. This template should be used in conjunction with the Discovery Collector Installation and Planning Guide and the Discovery Collector User Guide.

The template is a Microsoft Excel macro-enabled worksheet (.xslm). Excel 2007 or later is required.

Discovery Collector User Guide Provides detailed information on how to configure and use Discovery Collector.
Discovery Collector Third-Party Software Guide Enumerates all software-licensing attributions.

For the latest information on supported devices and versions of software, see the Enterprise Vault Compatibility Charts (http://www.symantec.com/docs/TECH38537).

Legal notice

Copyright © 2012 Symantec Corporation. All rights reserved.

Symantec, the Symantec Logo, Veritas, Enterprise Vault, Compliance Accelerator, and Discovery Accelerator are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners.

This Symantec product may contain third party software for which Symantec is required to provide attribution to the third party ("Third Party Programs"). Some of the Third Party Programs are available under open source or free software licenses. The License Agreement accompanying the Software does not alter any rights or obligations you may have under those open source or free software licenses. Please see the Third Party Software file accompanying this Symantec product for more information on the Third Party Programs.

The product described in this document is distributed under licenses restricting its use, copying, distribution, and decompilation/reverse engineering. No part of this document may be reproduced in any form by any means without prior written authorization of Symantec Corporation and its licensors, if any.

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