Backup Exec 2012 SP2 and SP3 Readme

About this readme

Last updated: December, 2013

Copyright © 2013 Symantec Corporation. All rights reserved. Symantec, the Symantec Logo, and Backup Exec are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners.

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This document contains release notes for Backup Exec and contains information that may not be in the Administrator's Guide. The information in this document is more current than the information in the Administrator's Guide. If the information in this file conflicts with the Administrator's Guide, the information in this file is correct.

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What's new in Backup Exec 2012 SP3

This readme contains information on new features included in Service Pack 2 (SP2) and SP3 releases of Backup Exec 2012. Backup Exec 2012 SP3 includes the following new features and capabilities:

Note:

For a list of what was new in Backup Exec 2012 prior to this service pack, refer to the topics "What's new in Backup Exec 2012" and "What's new in Backup Exec 2012 agents and options" in the Symantec Backup Exec 2012 Administrator's Guide.

Table: What's new in Backup Exec 2012 SP3

Item

Description

Bug fixes

Backup Exec 2012 Service Pack 3 contains many bug fixes. To see a list, refer to the following technote:

http://www.symantec.com/docs/TECH205351

Backup Exec Agent for VMware

The Agent for VMware supports ESX/vSphere/vCenter 5.5 and hardware version 10.

Backup Exec Agent for Microsoft Exchange Server

You can now restrict access to users and grant permissions which limit them to run only backup, restore, or Granular Recovery Technology operations.

What's new in Backup Exec 2012 SP2

The Service Pack 2 (SP2) release of Backup Exec 2012 includes the following new features and capabilities:

Note:

For a list of what was new in Backup Exec 2012 prior to SP2, refer to the topics "What's new in Backup Exec 2012" and "What's new in Backup Exec 2012 agents and options" in the Symantec Backup Exec 2012 Administrator's Guide.

Table: What's new in Backup Exec 2012 SP2

Item

Description

Support for Windows Server 2012

Backup Exec 2012 Service Pack 2 supports Windows Server 2012 with some limitations. You cannot install a Backup Exec server on a Windows Server 2012 computer. However, you can use the Agent for Windows to back up and restore Windows Server 2012 computers with their operating systems and legacy features. You cannot install the Agent for Windows on ReFS volumes or any volumes that have been enabled for deduplication in Windows.

See Windows Server 2012 notes .

Conversion toWindows Server 2012 Hyper-V host

This version of Backup Exec includes support for conversion of a physical computer to a Windows Server 2012 Hyper-V host. See the Backup Exec Administrator's Guide Addendum for special considerations for this type of conversion.

Backup Exec Agent for Hyper-V

The Agent for Hyper-V lets you back up and restore Hyper-V virtual machines that are hosted on Windows Server 2012. This version of Backup Exec supports the Windows VHDX file format and Microsoft incremental backups.

See Agent for Microsoft Hyper-V notes.

Backup Exec Agent for VMware

The Agent for VMware supports ESX/vSphere/vCenter 5.1 and hardware version 9.

See Agent for VMware notes .

Backup Exec Agent for Microsoft Exchange Server

The Exchange Agent supports the following:

  • Microsoft Exchange Server 2010 SP3

  • Microsoft Exchange Server 2013 with Cumulative Update 1 (Non-GRT only)

    For instructions on restoring individual items in Exchange 2013 to a recovery database using Exchange Management Shell, refer to the following Technote:

    http://www.symantec.com/docs/TECH77853

Backup Exec Agent for Microsoft SQL Server

The SQL Agent supports the following:

  • Microsoft SQL Server 2008 R2 SP2

  • Microsoft SQL Server 2012 SP1. However, you cannot install the Backup Exec Database on a Microsoft SQL Server 2012 instance.

    Additionally, SQL Server 2012 availability group databases can be backed up and restored using the host instance on the primary node. However, specific support for availability groups is not provided in this release.

Backup Exec Agent for Microsoft SharePoint

The SharePoint Agent supports the following:

  • Microsoft SharePoint 2013 (Non-GRT only)

  • Claims-based authentication for Microsoft SharePoint 2010 and Microsoft SharePoint 2013.

    For instructions on restoring individual SharePoint items in SharePoint 2013, refer to the following Technote:

    http://www.symantec.com/docs/TECH205370

Features or requirements no longer supported by Backup Exec

Jobs that contain data from platforms that are no longer supported will not be migrated during a product upgrade. Data from unsupported platforms cannot be backed up or restored from existing backup sets. Additionally, some jobs cannot be migrated automatically because the way in which they are set up in Backup Exec has changed. You can recreate those jobs manually.

Backup Exec no longer supports the following features or software requirements:

Backup Exec installation notes

The following notes provide information about installing Backup Exec:

The following notes provide information for Backup Exec upgrades:

When you install Backup Exec on a computer that runs Windows Server 2008 SP2, the default VMware SVGA II driver causes the computer to freeze. Before you install Backup Exec on a computer that runs Windows Server 2008 SP2, do one of the following:

To use the Windows Explorer browser to install Backup Exec:

  1. Access the Backup Exec installation media from the Windows Explorer browser.
  2. Change the directory to \BEx64.
  3. Run setup.exe

To uninstall the VMware SVGA II driver and use the Standard VGA Graphics Adapter instead:

  1. Click Start > Control Panel > Hardware > Display.
  2. Select Change display settings, and then select Advanced Settings.
  3. Select Properties, and then click the Driver tab.
  4. If VMware SVGA II drivers are installed, select Uninstall.
  5. Select the checkbox to Delete the driver software for this system, and then click OK.
  6. Select Yes to restart your computer now.
  7. After the computer restarts, check to ensure that the Standard VGA Graphics Adapter is installed.

Hardware and driver notes

The following notes detail information about hardware that you use in conjunction with Backup Exec:

General Backup Exec notes

The following notes detail general information about using Backup Exec:

Windows Server 2012 notes

Backup Exec 2012 SP2 supports Windows Server 2012 with some limitations. You cannot install a Backup Exec server on a Windows Server 2012 computer. However, you can use the Agent for Windows to back up and restore Windows Server 2012 computers with their operating systems and legacy features. You cannot install the Agent for Windows on ReFS volumes or any volumes that have been enabled for deduplication in Windows.

The following are limitations of using Backup Exec with Windows Server 2012:

Backup notes

The following notes provide backup information when you use Backup Exec:

Restore notes

Please read the following notes before attempting restore operations with Backup Exec:

Cluster-aware Backup Exec notes

The following notes detail information about using cluster-aware Backup Exec:

SQL Agent notes

The following notes detail information about using the SQL Agent with Backup Exec:

Exchange Agent notes

The following notes detail information about using the Exchange Agent with Backup Exec:

SharePoint Agent notes

The following notes detail information about using the SharePoint Agent with Backup Exec:

Archiving Option notes

The following notes apply to both the Exchange Mailbox Archiving Option and the File System Archiving Option:

To change the default behavior of the Backup Exec File System Archiving Option

  1. Open the registry editor.
  2. Under HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Backup Exec For Windows\Backup Exec\Engine\Misc, select one of the following:
    • Change the value of the DWORD value ArchiveADSItems to 1 to allow the archiving of files that contain alternate data streams.

    • Change the value of the DWORD value ArchiveADSItems to 2 to skip files with alternate data streams.

    • Change the value of the DWORD value ArchiveADSItems to 0 to allow the archiving of Microsoft Office files that contain alternate data streams.

      Note:

      The DWORD value "ArchiveADSItems" is created after the archive job is run. After you change the value to 1, all of the files that contain alternate data streams can be archived.

Agent for Linux Servers notes

The following notes detail information about using the Agent for Linux Servers with Backup Exec:

Remote Media Agent for Linux Servers notes

The following notes detail information about using the Remote Media Agent for Linux Servers with Backup Exec:

Advanced Disk-based Backup Option notes

The following notes detail information about using the Advanced Disk-based Backup Option with Backup Exec:

Central Admin Server Option notes

The following notes detail information about using the Central Admin Server Option (CASO) with Backup Exec:

Agent for Windows notes

The following notes detail information about using the Agent for Windows with Backup Exec:

Conversion to virtual notes

In a VMware environment, Backup Exec 2012 SP3 does not support physical-to-virtual, backup-to-virtual, or point-in-time conversion of Windows Server 2012 physical servers that have 4K disks. In a Hyper-V environment, Backup Exec 2012 SP3 supports physical-to-virtual, backup-to-virtual, or point-in-time conversion of Windows Server 2012 physical servers that have 4K disks only if the conversion target is Hyper-V 2012 or later.

Agent for Microsoft Hyper-V notes

This section contains specific information about how the Agent for Hyper-V works with Windows Server 2012 and general notes for using the Agent for Hyper-V with any supported version of Windows in this release of Backup Exec.

Notes about how the Agent for Hyper-V works with Windows Server 2012

General notes about the Agent for Hyper-V

Notes about how the Agent for Hyper-V works with Windows Server 2012

The Backup Exec 2012 SP2/SP3 Agent for Hyper-V lets you back up and restore Hyper-V virtual machines that are hosted on Microsoft Windows Server 2012. This version of Backup Exec supports the Windows Server 2012 VHDX file format and Microsoft incremental backups.

Microsoft's new VHDX file format supports virtual disks that are up to 64 TB in size. Backup Exec supports backups and restores for VHDX-based virtual machines. Backup Exec processes the VHDX files similarly to how it processes VHD files.

Virtual machine file/folder-level Granular Recovery Technology (GRT) and application-level GRT are handled in the following ways for VHDX files:

Application-level GRT is supported for Microsoft Active Directory 2012 and SQL 2012. Limited application-GRT is supported for Microsoft SharePoint Server 2013 and Microsoft Exchange Server 2013. For SharePoint 2013, individual documents cannot be restored, but the entire content database can be restored. For Exchange 2013, individual mailbox items cannot be restored, but the entire database and logs can be restored.

Microsoft's incremental backups for Hyper-V differ from Backup Exec's incremental backups. No options are available within Backup Exec to configure the Microsoft incremental backup method for a virtual machine. Instead, you must use PowerShell on the Hyper-V host to configure the Microsoft incremental backup. The Microsoft incremental backup setting is applied as a property of each individual virtual machine, so some virtual machines may use the Microsoft incremental backup method while other virtual machines do not use it. You must configure a virtual machine to use the Microsoft incremental backup method before you run a backup job. For virtual machines that do not have the Microsoft incremental backup method enabled, Backup Exec incremental backups will be performed. For virtual machines that do have the Microsoft incremental backup method enabled, the Microsoft incremental backup is performed instead of the Backup Exec incremental backup. The Backup Exec job log lists the incremental backup method that was used. A Backup Exec differential backup of virtual machines that have Microsoft incremental backup enabled is not supported, so a job with that configuration will fail.

Note:

To use Microsoft's incremental backups, the Hyper-V host must have Windows Server 2012 installed and the virtual machine must use the Windows Server 2012 version of the Hyper-V Integration Services.

Note:

A one-time backup job may cause virtual machines that have Microsoft incremental backups enabled to perform a full backup during the next scheduled full/incremental job.

The following limitations apply to using the Agent for Hyper-V with Windows Server 2012:

For details about the new features of Microsoft Windows Server 2012, see the Microsoft website.

General notes about the Agent for Hyper-V

The following notes detail information about using the Agent for Hyper-V with Backup Exec 2012 and any other supported versions of Microsoft Windows.

Agent for VMware notes

The following information applies to virtual machines that use Windows Server 2012 and VMware ESX/vSphere/vCenter 5.1 or 5.0 with Backup Exec 2012 SP2:

The following information applies to Agent for VMware jobs regardless of the version used:

The following information applies to ESX 4.0 environments:

NDMP Option notes

The following notes detail information about using the NDMP Option with Backup Exec:

Deduplication Option notes

The following notes detail information about using the Deduplication Option with Backup Exec:

Simplified Disaster Recovery (SDR) notes

The following notes detail information about using Simplified Disaster Recovery (SDR):

Backup Exec Utility (BEutility.exe) notes

The following notes detail information about using Backup Exec Utility (BEutility.exe) with Backup Exec. You should use Backup Exec Utility with the assistance of Symantec technical support.

Command Line Applet notes

The Backup Exec Command Line Applet has been completely redesigned to support PowerShell commands. For more information, see:

Installation Directory\BEMCLI_en.chm. This help file is available in other languages, as well.