******************************************************************************** * Symantec Security Information Manager 4.6 JLU Upgrade Package README.TXT * * March 2011 * * * * Copyright (C) 2011 Symantec Corporation. All rights reserved. Symantec and * * the Symantec Logo are trademarks or registered trademarks of Symantec * * Corporation or its affiliates in the U.S. and other countries. Other names * * may be trademarks of their respective owners. * * * * The Licensed Software and Documentation are deemed to be "commercial * * computer software" and "commercial computer software documentation" as * * defined in FAR Sections 12.212 and DFARS Section 227.7202. * ******************************************************************************** This README.TXT file includes compatibility information for Security Information Manager 4.6 JLU Upgrade Package. This README.TXT file includes the following information: * SECURITY INFORMATION MANAGER 4.6 JLU UPGRADE PACKAGE * MINIMUM REQUIREMENTS TO APPLY JLU UPGRADE PACKAGE * SECURITY INFORMATION MANAGER DOCUMENTATION * JLU UPGRADE PACKAGE PRE-INSTALLATION PROCEDURES * JLU UPGRADE PACKAGE INSTALLATION * SYSTEMS AFFECTED * KNOWN ISSUES ================================================================================ SECURITY INFORMATION MANAGER 4.6 JLU UPGRADE PACKAGE ================================================================================ This JLU Upgrade Package is used for following purpose: 1. To upgrade Java LiveUpdate (JLU) to JLU 3.7.7. 2. To add download link for JLU upgrade package, for off-box Agents, on Downloads page of the Web UI. ================================================================================ MINIMUM REQUIREMENTS TO APPLY JLU UPGRADE PACKAGE ================================================================================ * Install this package only on the SSIM servers running SSIM 4.6.x version. * This package is approximately 4 MB in size. ================================================================================ SECURITY INFORMATION MANAGER DOCUMENTATION ================================================================================ For more information about Symantec Security Information Manager, a knowledge base is available on the Symantec Technical Support Web site at the following URL: http://www.symantec.com/business/support/overview.jsp?pid=52517 The knowledge base articles can be accessed from the Technical Solution section or from the KB Articles link listed under the Product Support section. In the Downloads section of the site, you can obtain files for your licensed product including Agents, drivers, and patches. The SSIM manuals and guides can be accessed from the Documentation section. ================================================================================ JLU UPGRADE PACKAGE PRE-INSTALLATION PROCEDURES ================================================================================ Please perform the following before you install this package: * Save all work, backup required data, and close any Security Information Manager console sessions. ================================================================================ JLU UPGRADE PACKAGE INSTALLATION ================================================================================ 1. Download the 4.6_JLU_Upgrade.jar and 4.6_JLU_Upgrade.jar.md5 files. NOTE: You must use BINARY mode when transferring the files to your machine. Some FTP utilities use ASCII mode by default, which will corrupt the installation file. 2. Verify the integrity of 4.6_JLU_Upgrade.jar file by using a MD5 hash verification tool such as md5sum. 3. Login to Web UI of SSIM server using an account with administrative privileges. 4. Navigate to "Maintenance > System Updates" and then click "Install" link. 5. Browse to location where file 4.6_JLU_Upgrade.jar is present using Browse button. 6. Click Upload and Install. NOTE: a. Current Web UI session will be terminated to update download page. This may cause System Updates log file link to be in broken state. b. Backup copy of /etc/liveupdate.conf will be created at /etc/ as liveupdate.conf.bkp file. The SSIM installation history file will be updated at /etc/ssim-history. c. The JLU Upgrade log can be accessed from the Web UI on System Updates Status page after the installation is complete. d. The System Updates log file link does not work on Internet Explorer 7. ================================================================================ SYSTEMS AFFECTED ================================================================================ Only the SSIM Servers on which this JLU Upgrade Package is installed will be affected. ================================================================================ KNOWN ISSUES ================================================================================ 1. Upgrade of SSIM Server, after Java LiveUpdate Package installation, will remove download link for Java LiveUpdate Package for off-box Agents. To restore download page links, reinstall Java LiveUpdate package follow the instructions under section JLU UPGRADE PACKAGE INSTALLATION of this README. Known issues of JLU Upgrade Package for off-box Symantec Event Agent 1. If off-box Symantec Event Agent is uninstalled and reinstalled, then re-installation of JLU Upgrade Package is needed. 2. JLU upgrade on off-box Symantec Event Agents, running on Windows 2000 and having Service Pack prior to SP4, is not supported. To upgrade JLU to 3.7.7, upgrade such machines to Windows 2000 SP4 and then apply package. 3. After installing JLU 3.7.7, Live Update scheduling distributed through thick UI will not work for SSIM version prior to SSIM 4.7 MP3. However, if customer needs to modify the configuration for SSIM version prior to SSIM 4.7 MP3, they can use the backup file created to replace the original configuration file & modify it manually. 4. Running install.bat, using "Run as Administrator" option, causes installation to be unsuccessful. To install properly, start command prompt using "Run as Administrator" option. Change directory to install.bat of JLU and then start installer. ================================================================================ END OF FILE ================================================================================