ReadMeFirst for Enterprise Vault™ 10.0.2
Cumulative Hotfix 1

Enterprise Vault cumulative hotfix 1 fixes the following issues:

Enterprise Vault server

SharePoint archiving could fail when custom list template had empty DisplayName attribute E2912639

Enterprise Vault could not archive documents from SharePoint libraries when all the following were true:

This has been fixed.

If you have experienced this problem then, after you install the hotfix, force the library to be updated as follows:

  1. Make a change to the existing policy that is associated with the library. For example, change the pruning setting to 999. Note the change so that you can undo it later.
  2. Run the archiving task or wait for the next run of the archiving task to complete.
  3. Change the policy back to its original setting.

'Performance Trace' log files were incomplete E2920002

The Enterprise Vault Administration Console 'Performance Trace' traces generated log files that did not show all time-related information.

This has been fixed.

Mailbox permissions for linked external accounts were not synchronized E2951309

In some circumstances, mailbox permissions for linked external accounts were not synchronized to the users' archives, with the result that users had no access to their archives.

This has been fixed.

Items archived from Exchange Server remained in Pending state E2958809

If a mailbox legacy DN had a NULL value, items that were archived from that mailbox remained in the Pending state.

This has been fixed.

EVSVR DatabaseReferences Repair operation could not fix SIS part records for items on a Hitachi Content Platform streamer device whose root folder path exceeded 37 characters E2970415

If the root path that you configured for a Hitachi Content Platform streamer device exceeded 37 characters, the EVSVR DatabaseReferences Repair operation could not fix certain records in the fingerprint databases and vault store databases for the items stored on the device. If you encountered this issue, the EVSVR log file would contain "Store Identifier mismatch" error messages like the following:

2012-05-17 06:36:48 Store Identifier: jnvs01/ptn17/11990A0753723546AD69AFDBBA084805/2012/May/03/c49416fe-cf15-4148-8c90-ddba700f216d/23_26_40/00621, Stored Date: 2012-05-11 14:48:37Z, Size (B): 44589
2012-05-17 06:36:48 File Type: DVSSP, File Identifier: F12E1D5706D1D13585830D987882B451~C6~05D7FC85~00~1, Archived Date: 2012-05-03 23:45:00Z
2012-05-17 06:36:48 Store Identifier mismatch, SISPart Store Identifier: EVJRNVaultStore01/EVJRNVaultStore01_Ptn017/11990A0753723546AD69AFDBBA084805/2012/May/03/c49416fe-cf15-4148-8c90-ddba700f216d/23_

The cause of the issue was a character limit on a SQL column that Enterprise Vault uses to store the URL to each saveset's storage location on the Hitachi Content Platform streamer device. A root path longer than 37 characters caused the URL to exceed the column limit and consequently be truncated. These truncated URLs prevented EVSVR from processing SIS parts effectively.

This has been fixed.

EVSVR DatabaseReferences Repair operation handled savesets with no associated index entries inefficiently E2970419

The EVSVR DatabaseReferences Repair operation would always check the index volumes when it recreated records in the fingerprint databases and vault store databases for savesets with no associated index entries, even if you unchecked the Require Index Entries box. This prolonged the operation unnecessarily.

This has been fixed. The Repair operation now only searches those index volumes where the missing item's archive date falls within the volume's archived date range.

Unable to retrieve items from a Hitachi Content Platform streamer device whose root folder path exceeded 37 characters E2970420

If the root path that you configured for a Hitachi Content Platform streamer device exceeded 37 characters, Enterprise Vault could not index, recall, and restore the items stored on it. The following errors in the Enterprise Vault event log were the most obvious signs of this issue:

Event Type: Error
Event Source: Enterprise Vault
Event Category: Storage Crawler
Event ID: 28944
Computer: EVSERVER
Description:
The 3rd party storage system application 'Hitachi Content Platform (HCP) Streamer' has logged the following message:
CStreamerObject::Read method failed
Reason = 0x80070002
ConnectionManager::Set_Curl_Operation method http://HCPStorage.mydomain.com/rest/VeryLongRootPathNameForHitachiTestDevice
/94618370CEA1E545AFDF5186F1604A8E/2012/May/03/7fd197f7-f12c-44ab-8653-0752c49f8b01/23_28
Reason = 404 : Not Found - opr_GETConnectionManager::Set_Curl_Operation method http://HCPStorage.mydomain.com/rest/VeryLongRootPathNameForHitachiTestDevice
/94618370CEA1E545AFDF5186F1604A8E/2012/May/03/7fd197f7-f12c-44ab-8653-0752c49f8b01/23_28
Reason = 404 : Not Found - opr_GET
Event Type: Error
Event Source: Enterprise Vault
Event Category: Storage Crawler
Event ID: 7083
Computer: EVSERVER
Description:
Retrieval of saveset failed.
Archive Id: 17309ED17DCB9B746931C1521D361D5061110000EVMBX01
Transaction Id: F0ECD449CD75B30B7FDCD645018E5691
Extended information: The system cannot find the file specified. (0x80070002)
Internal Ref: Vault/RI

The cause of the issue was a character limit on a SQL column that Enterprise Vault uses to store the URL to each saveset's storage location on the Hitachi Content Platform streamer device. A root path longer than 37 characters caused the URL to exceed the column limit and consequently be truncated.

This has been fixed. If you have previously encountered this issue, we recommend that you do the following:

  1. Use the HCP Data Migrator to move the data on your Hitachi Content Platform streamer device to a shorter root path.
  2. Use the EVSVR DeleteSurplusReferences Repair operation, and then use the EVSVR DatabaseReferences Repair operation.

EVSVR DeleteSurplusReferences Repair operation did not always handle SIS parts on streamer devices E2980053

When you ran the EVSVR DeleteSurplusReferences Repair operation against a partition on a streamer storage device, the operation would sometimes fail to delete orphaned SIS part records. If this issue arose, the message "The parameter is incorrect" would appear in the EVSVR log file.

This has been fixed. The DeleteSurplusReferences Repair operation now takes streamer-specific attributes into account when it verifies SIS parts.

Enterprise Vault Mobile Search

Mobile Search users received "Access Denied" message when index volume rollover occurred E2865000

When Mobile Search users searched an archive with multiple index volumes, the search failed with an "Access Denied" message.

This has been fixed.

Enterprise Vault Reporting

Vault Store Usage by Billing Account report did not correctly populate the Full Name column E2920015

The Vault Store Usage by Billing Account report did not correctly populate the Full Name column for each billing account.

This has been fixed.

Enterprise Vault Outlook Add-In

Vault Cache initial synchronization downloaded too many items E2919895

Enterprise Vault did not apply the Exchange Vault Cache setting Download item age limit correctly during the Vault Cache initial synchronization. It downloaded all items that had been archived in the calendar quarter in which the age limit fell.

This has been fixed. Enterprise Vault does not now download items older than the age limit.

Outlook 2010 could close unexpectedly when moving items between delegate mailboxes E2941625

An issue could occur with Outlook 2010 if a user was granted delegate access to another user’s mailbox, and they added the mailbox to their Outlook profile. When the delegate moved an item to the other user’s Inbox, Outlook closed unexpectedly.

This has been fixed.

Vault Cache incremental synchronization could fail to download some items E2986769

In some circumstances, Enterprise Vault did not download all items to the Vault Cache during an incremental synchronization. Enterprise Vault incorrectly used the age limit for the initial synchronization, which is set by the Exchange Vault Cache setting Download item age limit. If the age limit was after the last incremental synchronization, items that were archived between the age limit and the last synchronization would not be downloaded.

This has been fixed. After this hotfix has been installed, incremental synchronizations download all items that have been archived since the last synchronization.

Vault Cache initial synchronization sometimes displayed "Last synchronization was interrupted" message E2998345

If the Exchange Vault Cache setting Download item age limit was set to a value other than zero, a "Last synchronization was interrupted" message was incorrectly displayed after an initial Vault Cache synchronization, even though the synchronization had completed successfully. This occurred if the oldest calendar quarter within the age limit did not contain any items to download to the Vault Cache.

This has been fixed.

Compliance Accelerator server

Client users would sometimes retain permissions to perform actions in the Compliance Accelerator client after you revoked the permissions E2736708

In the following circumstances, a Compliance Accelerator client user would continue to have the Folder Delete permission on research folders after you had seemingly revoked it:

  1. You added the user to a Compliance Accelerator employee group.
  2. You gave the employee group a role whose permissions included the Folder Delete permission on departments and research folders.
  3. You removed the user from the employee group.

This has been fixed.

Compliance Accelerator client

Unable to change the "Sampling percentage" value of a scheduled search from a whole number to a fraction E2853452

After you saved the criteria for a scheduled search, you could not change its "Sampling percentage" value from a whole number to a fraction. For example, if you originally set the value to 10, you could not subsequently change it to 10.25. However, if the original value was a fraction then you could change it to another fraction, provided that you retained the period (.) in the original value and simply changed the numbers on either side of it.

This has been fixed.

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