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updated article 28 Aug 2015
The following tasks and information should be run on a Mobility Suite server environment for troubleshooting MSWS Norton Mobile Security issues: 1. Confirm that the Front End(s) are properly configured with the local time as PDT and that their time matches (within 5 seconds) the atomic clock by using the following command: date rm -f /etc/localtime ln -s /usr/share/zoneinfo/PST8PDT ...
updated article 28 Aug 2015
If you wish for the Mobility Suite User Portal background to be white instead of black in order to match the new look in Mobility Suite 5.2+, then the following information will explain how to perform this task. Attached, I have a modified 'header-background.png' file which is white instead of the black color you will see now. The image needs to be copied to the following directories ...
updated video 28 Aug 2015
This is an introductory video that demonstrates how to install NetBackup 7.7 on SuSE 11 SP3. The video runs through the very basics of the installation and then launching of the GUI just to get first time NetBackup users started. Basic Prerequisites for your installation: 7.7 NetBackup Software License keys space on the system for the installation files and for your catalog. This could be a ...
updated video 28 Aug 2015
Using a NetBackup 7.7 Java console running on a windows 2012 R2 system, this video demonstrates how to configure NetBackup 7.7 to Amazon S3.  An already configured NetBackup environment is used to add in an Amazon S3 storage server, disk pool, and storage unit. The Master/media server is running on SuSE 11 SP3. In the video, a windows policy and a linux policy will be configured to use ...
updated article 28 Aug 2015
If an Oracle user's password has expired or is about to expire (within 14 days), then its account will be locked. If this occurs on an Oracle database being used with Mobility Suite, then there will be many Oracle ORA-28001 errors that appear in the '/var/log/nukona/celery.log' file that contain entries eluding to the Oracle password being expired. The below steps will ...