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updated video 24 May 2013
  This is part 4 of 4 videos to accompany the document Putting It All Together: Getting Started (Quick Start) Guide. The first two videos covered configuring SMP and the Console, Configuring DS, and ensuring you have a working Site Server.  Then we showed you how to capture an image, and now, it's time to deploy those images.  We'll show you how to build the tasks, ...
updated discussion 24 May 2013
Is it possible to download patches but not install it, user then chooses which patches to install possible? 
updated blog entry 24 May 2013
Posted on behalf of Brian Burch There were 388 million entrepreneurs globally starting or running a new business last year.[i] These startups play a huge role in our economy and are leading the recovery in job creation – 85 percent of all new jobs in the European Union between 2002 and 2010 were created by small businesses,[ii] while 70 percent of new jobs in the U.S. come from startups ...
updated video 24 May 2013
  This is a how to video on using the Rulesets & Email templates import / export project for ServiceDesk 7.5. This allows you to import & export your Change & Incident Management rulesets and e-mail templates. In this video you will see how to use the project to successfuly export your rulesets & templates from one server and then import them into a second server. With this project you ...
new discussion 24 May 2013
Dear Gents,   please can you help me on this issue, when i tried to retrieve one of my emails by outlook,i surpprised when the pop-up autthentication that was appearing for me is trying to coneect to ev server is diffrent from the ev server that my mailbox was enabled on it.   i attaced a picture can you see on it, that when i tried to retrive one of my emails, the ...