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updated discussion 21 Dec 2014
I just upgraded our environment to CMS 7.5 SP1 HF4 When imaging - both from a Ghost image and SOI with DeployAnywhere getting the error below: ErrorMessage: Exception has occured in File SMPPackage.cpp at Line No 793. Type of exception is GeneralError. Error is Default Message Exception in CSMPPackageException. Error Description is utilCSMPPackagegetPackageRawWebPath. Value of Windows error ...
updated discussion 21 Dec 2014
Hello, We have many users getting this message when they drag-and-drop a message which is NOT archived to another folder in Outlook 2010: "You cannot copy an Enterprise Vault shortcut". Note that they are NOT trying to copy an archived item, but move an email message they have just received. Any help would be appreciated.
updated discussion 21 Dec 2014
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updated blog entry 21 Dec 2014
Deploying All Flash Arrays is today's gold standard in any enterprise data center to drive the maximium performance for applications that are hitting the limits of traditional hard-drive based architectures. Low latencies and high througput characteristics of these arrays take workloads with varying read-write characteristics and push them to new highs in any type of benchmark. Use cases ...
updated discussion 21 Dec 2014
The setup... Symantec Encryption Desktop (PGP) 10.3.2-MP6. Win-7-Pro & Win-Srv-2012-R2. Using encrypted USB drives for backups. The question... Is it possible to simultaneuously encrypt multiple USB drives on the same system? If so, how? If not, why not? Thank you.
updated discussion 21 Dec 2014
Hi, I'm puzzled by how much larger the exported pst size from DA in comparison with the exported archive from EV. I exported an archive including journal mails from EV which total to about 20.2GB and this contains emails from 2010 the time EV was put in place. Another request (same user) was to export all pst from 01/2011 to 9/2014 and this  came out to a whopping 42.4GB. To be certain, I ...
updated discussion 21 Dec 2014
Dear, One of the user enabled for archiving left the company and his account was deleted and mailbox was disabled.The same user rejoined after 1 month and new AD account has been created for him and his old mailbox has been re-associated from the disconnectetd mailbox to his new AD account. In EV archive shows associated with deleted account, hence to renable him again and provide accees to ...
updated discussion 21 Dec 2014
this appears to be happening with our windows 7 desktops. We deploy a new computer and when a user signs on for the first time and loads up Outlook 2007, we get the prompts about enterprise vault offline. The prompts are "a setting on your computer that controls the size of Outlook data files may affect the operation of Enterprise Vault Outlook add-in" We chose do not show this message again. ...
updated discussion 21 Dec 2014
Morning all, I'm having a problem with 2 users failing Vault Cache synchronization What I've done so far: Dtrace - StorageManagement, StorageOnlineOpns and W3WP and tried re-synchronizing on EV server (ran the log through Jiggle and it came back all green) Checked server/client time + locale was the same No application log errors No client errors No Outlook diagnostic log errors If I ...