Video Screencast Help
Welcome to Symantec Connect
Solve problems, Share knowledge, Earn rewards.

Connect communities are where Symantec business customers, partners, and employees find solutions, share technical knowledge, and submit product ideas.

Join the conversation with over 435,305 registered members.

Your Community

Content is grouped by products and topics:


Earn rewards points whenever you participate on Connect.

New People

Network with people near and far.

Connect ActivityRSS

new discussion 28 Nov 2015
I'm running Windows 8, and have been using Endpoint Protection that I received though my university when I was a grad student. I am now trying to upgrade to Windows 10, but when I try to do the upgrade, Windows is telling me that I need to uninstall Endpoint Proetection to proceed. However when I try to unistall Endpoint Protection the uninstall wizard cannot complete, and either fails or ...
updated discussion 28 Nov 2015
Waggy posted: restore
I have a backup external drive from 2010 that contains files I would like to restore.   It has a copy of Symantec backup on it, but I cannot install it as I get a message the program does not like Windows 7.   The backup files have an extension V2i.  How do I recover the files?
updated discussion 28 Nov 2015
Hi all,  I have exactly the same problem. My user is activated, and I updated from Office 2013 to Office 2016. After updating the Outlook Plugin to the newest Version the TAB is still not showing.  What I tried so far: - Remove and install again - Check Regkeys - Disable and re-enable the Plugin in Outlook Nothing helped.  Any ideas?
updated discussion 28 Nov 2015
Hi I have an aging physical EV server running EV11.0 on Windows 2008 R2. This server started it's life running everything on a single box including EV mailbox and journal archiving tasks and also SQL for the EV databases. As more users have now come on board, more messages through the journal and EV upgraded using 'in-place' upgrades, the fact that everything was on a single box was ...
updated discussion 28 Nov 2015
Our group is in the process of testing the file system archiving feature of EV11. When we start the installer, it gets to a certain point and the server reboots itself without warning. We also had this problem when installing EV10 previously and after multiple reboots, we were able to get EV installed but this does not seem to be the case now with EV11. Has anyone else seen this problem? Any ...
updated discussion 28 Nov 2015
Hi, All user get a following error message when click on Search Vault "You can not search as you are not subscribed to any vaults." I'm using EV - 9.0.1  with Exchange 2010 Sp1 and Outlook 2007 Sp2. Please help...
updated discussion 28 Nov 2015
Hi Environment: KVS Enterprise Vault using on 2007 exchange server, client Outlook 2003. Client PC win Xp pro, service pack 3 with all updates. Problem:         Problem accessing archived email, Outlook keep freezing I don know if it has anything to do with outlook express or KVS vault. I have tried and update the KVS vault 8 and it did resolve my ...
updated discussion 28 Nov 2015
Hi, I have one single solitary user who does not see the EV tab on his Outlook menu. Otherwise EV is archiving normally for him, and no other issues. Already confirmed that Outlook Anywhere is not enabled. He had 'Download shared folders' checked in Outlook, got him to uncheck that. Disabled EV for user's mailbox. Zapped his mailbox, deleting the hidden message placed by EV. Re-ran ...
updated discussion 28 Nov 2015
I need information about how to migrate or move the email archiving EV to mailboxes in Exchange 2013 without archiving in cross-forest topology. The versions of EV they are varied EV8 and EV11. I can use Transvault Migrator tool but I dont know if it's posible that the target mailbox this is a mailbox without archiving, and if it's posible in cross-forest topology.
updated discussion 28 Nov 2015
I'm doing a search in Discovery Accelerator, and I get this error on one of the archives:   Index Search failed: %1 Index: %6 Internal reference: %3 [0xc0041c0e]   What does this mean? How can I fix it? thanks.
updated discussion 28 Nov 2015
EV 6.0SP2 with Win2003SP1We enable user to delete archive and in the desktop setting, we set the Shotcut Deletion Behaviour to "Ask User".If user delete the shortcut, it will pop the option to delete both or shortcut, once select delete both, will always have an error of "You must have a network connection in order to delete archived items".But if we use the delete archived item button, ...
updated discussion 28 Nov 2015
Hi I wanna stop the ones that seems to be running still (not sure they are or is the report just somehow messed up?), How do I stop those? Already restarted the services but that didn't help... Sani B.
updated discussion 28 Nov 2015
Hi,   I have problem with EV mail archiving, mail archiving is working fine and can archive all mails from exchange server according to my policy, if I move old mails from my pst to my exchange mail box and run mail archive task, the policy dose not apply on moved items, in other words I cant archive moved mails.   Thanks