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Clearwell eDiscovery Platform

The Clearwell eDiscovery Platform is the leading enterprise eDiscovery solution that enables enterprises, governments, and law firms to manage legal, regulatory, and investigative matters using a single application.

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Clearwell - file collection - admin($) shares
WiTSend Partner
“I am getting a permissions denied on my filers (not file&print servers) when attempting to collect against an admin($) share.  It works fine on the filers on normal shares and works fine on the F&P servers admin or normal shares.   Additionally, I can access the share via...”
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Updated: 09 May 2013 by WiTSend | Last comment: 15 May 2013 by Liam Finn
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Clearwell Identification & Collection EV error 7.1.2 FIX2
katyk724 Partner
“After configuring the EV service account as a collection source, I was able to discover EV but not create a collection task.  After reading knowledge base article for this I assigned the EV service account read/write permissions to the main CW directory and specific folders related to the .bat...”
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Updated: 14 May 2013 by katyk724 | Last comment: 14 May 2013 by Liam Finn
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Audit user
Pyroar
“Hi i need to know if there's a way to audit an user (System Manager Role), to view logs or something. In all the logs in log section dont show the activity of the user, or if an user log in to the system, etc. Thanks ...”
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Updated: 14 May 2013 by Pyroar | Last comment: 14 May 2013 by Liam Finn
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IGC Viewer - Only with Admin/Power User rights?
ODS Rob
“We're having problems with native rendering of documents in Clearwell.  It seems IGC will only generate native view when running on a computer that a user has Admin/Power User rights on.  There doesn't seem to be an option to run IGC server side. We don't think it's a good...”
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Updated: 08 May 2013 by ODS Rob | Last comment: 10 May 2013 by danielle.levenson
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Solved
Clearwell EsaApplicationService account
katyk724 Partner
“During installation of Clearwell I had to use cwappadmin account for the EsaApplicationService I was not able to change this.  What are the implications in MySQL if I change this post installation ? ...”
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Updated: 02 May 2013 by katyk724 | Last comment: 02 May 2013 by Liam Finn
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Legal Hold Confirmation Page: There is a problem with this website's security certificate
joe.lombardo@suntrust.com Accredited
“I am configuring the Legal Hold confirmation server on a new Clearwell v7.1.2 install.  By default, links to the confirmation webpage are configured as HTTPS, so when a custodian clicks on a Legal Hold confirmation link, they get this message:   There is a...”
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Updated: 25 Apr 2013 by joe.lombardo@suntrust.com | Last comment: 30 Apr 2013 by Jimmy Harris
9
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Clearwell tagging question for Predictive coding
danielle.levenson Partner
“We have a question on how PC (Predictive Coding) will handle the analysis if an email body is not privileged but one of the earlier/later replies or forwards is privileged... All messages are indexed (no derived emails) so I believe each email would then be tagged on its own merit, and the...”
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Created: 15 Mar 2013 by danielle.levenson | Last comment: 27 Apr 2013 by Liam Finn
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Clearwell v 6.6 error code #414203 and #41057 in Redaction view
danielle.levenson Partner
“We are  seeing the following error message when we try to open the redaction view in a case: Error preparing document for display.  [#41057] Content processor error - [#414203] NetIT Job Processor Publish Error. NetIT Publish Failure ...”
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Updated: 10 Apr 2013 by danielle.levenson | Last comment: 27 Apr 2013 by Liam Finn
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Clearwell Pre-Processing
jgelman@doar.com Partner
“is there a tutorial/manual/explanation of Clearwell Pre-processing Job Status log messages? ...”
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Updated: 17 Apr 2013 by jgelman@doar.com | Last comment: 27 Apr 2013 by Liam Finn
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CW Family Tagging vs. Individual Document Tagging
Shawntee P.
“ Can a case be converted back to a family tagging environment if it was originally started with Predictive Coding turned on? ...”
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Updated: 23 Apr 2013 by Shawntee P. | Last comment: 27 Apr 2013 by Liam Finn
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