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updated discussion 03 Sep 2015
hello I am currently running EV version 10.0.0.1316 on windows 2008 r2, with SQL2005. (I have 3 EV Servers, one for Exchange, one for FSA and the other for SQL) I wish to upgrade to EV11 on windows 2012 datacenter running SQL2014 express Is this compatible and is there an article showing the upgrade step-by-step Thanks Lois
discussion comment 03 Sep 2015
new idea 03 Sep 2015
If you load in data via LFI and create custom attributes of a "Date" format and the actual date is incorrect, Clearwell simply says the following error in the LFI Error report: Error_Creating_CustomAttributes [#560211] {0} {1} It was only with trial and error that I have found that in my Loadfile this particular entry had a date of 01/01/1960 and hence was making Clearwell throw the ...
updated discussion 02 Sep 2015
Hello, I  am facing an issue to restore all files from FSAUtility, I am using the following command to restore in the same location. C:\program files (x86)\enterprise vault>fsautility -b -s "\\pbad-emdesign\EM_Design\SHAMIYAH" -recurse  or C:\program files (x86)\enterprise vault>fsautility -t -s "\\pbad-emdesign\EM_Design\SHAMIYAH" -f and i getting the below error. FSA Data ...
updated discussion 03 Sep 2015
hello I am currently running EV version 10.0.0.1316 on windows 2008 r2, with SQL2005. (I have 3 EV Servers, one for Exchange, one for FSA and the other for SQL) I wish to upgrade to EV11 on windows 2012 datacenter running SQL2014 express Is this compatible and is there an article showing the upgrade step-by-step Thanks Lois
discussion comment 03 Sep 2015
updated discussion 02 Sep 2015
Hello, I  am facing an issue to restore all files from FSAUtility, I am using the following command to restore in the same location. C:\program files (x86)\enterprise vault>fsautility -b -s "\\pbad-emdesign\EM_Design\SHAMIYAH" -recurse  or C:\program files (x86)\enterprise vault>fsautility -t -s "\\pbad-emdesign\EM_Design\SHAMIYAH" -f and i getting the below error. FSA Data ...
updated discussion 02 Sep 2015
EV Client 10.0.1, EV server version 9.0.0. Some users have problems when opening same archived e-mail more than one time. First time they open the archived e-mail in outlook (dobbel-click), it is opening as usual. Next time, only the shortcut is opened. If the user try another archived e-mail, this is opening fine the first time, then this is failing as well. The same problem occurs from ...
updated discussion 02 Sep 2015
Hello, Currently when I click the restore button for an email I am presented with a dialog that has 3 fields: Microsoft Exchange Server: Mailbox: Folder: (This is read only and currently only allows restoring to the 'restored items' folder) 1. Is there any way to auto populate the Microsoft Exchange Server field with a value as the end users aren't going to have a clue what ...
updated article 12 Aug 2015
Once the decision has been make to deprecate older equipment and remove the device from service the decision needs to be made on how to migrate the data to a new device. An Administrator can decide to move shares over in a piecemeal fashion that allows for removal from the old device as they are added to the new device by deleting the old share or move the entire data structure to the new ...
updated article 17 Jun 2015
Hi all I'm pleased to annouce the availability of a new Enterprise Vault white paper describing the integration with Netbox Blue. This white paper describes the methods available to capture social content, the active security and compliance services offered by Netbox Blue, and the ingestion of the social content to Enterprise Vault. The paper is available for download here: ...
updated article 04 Jun 2015
Hi all I’m pleased to announce the availability of a new whitepaper for Enterprise Vault SMTP Archiving. The paper is released today to coincide with the EV 11.0.1 CHF2 release. Amongst a number of important fixes, this release includes two new SMTP features: Address Rewriting and SMTP Mailbox Journaling. For existing Exchange Journaling customers it's worth looking at some of the advantages ...
updated article 19 May 2015
When people implement Enterprise Vault features like collections, and implement best practices like periodically closing partitions, they are often surprised that disk space can still be consumed on those partitions.  Managing an Enterprise Vault mailbox archiving environment often involves spinning many different plates at once, and one of the most common ones that requires attention ...
blog entry comment 02 Sep 2015
new blog entry 28 Aug 2015
As Microsoft continues with their aggressive proliferation of Office 365, we need to have a good grasp of what we are up against.  I will have a series of emails that will explore the many FUD that is propagated by Microsoft, the actual facts that dispels the FUD, and how Enterprise Vault.cloud features/functions make it “better” for our customers. FUD #1: Large or unlimited mailboxes is ...
new blog entry 26 Aug 2015
Often we get asked how to troubleshoot Enterprise Vault for SharePoint issues, so here is a little bit of information. A good starting point is to check: How to check that the Enterprise Vault SharePoint components are installed and configured on the SharePoint Web FrontEnds. http://www.symantec.com/docs/HOWTO60773 This will help you ensure you have the necessary components. When installing, ...
new blog entry 26 Aug 2015
The Symantec Technical Education team is pleased to announce the availability of 8 new training modules for the eDiscovery Platform version 8.1 focusing on troubleshooting. These training videos are free to all and compliment the Instructor Led Training and Virtual Academy Training already available. To access the content you will need to first register for access to the eLibrary here: ...
new blog entry 14 Aug 2015
I run many different lab environments to support the work that I do both in the Symantec Connect community and for the company I work for. I see all different types and sizes of Enterprise Vault customer out there, and a question that sometimes come to mind is how can Enterprise Vault be deployed in small environments? Say there are just a few hundred users. Up to 1000 even. What can ...
updated download 10 Aug 2015
Hey all, I figured I throw these out to everyone. These are a few queries I use to help identify issues with backlogs for items awaiting for backup (backupcomplete) and committed to the index (IndexCommited). These give a good healthcheck on the Vault Stores, your indexing and your backups since if these table becomes too large (2M+ records) this can cause other issues in the environment, ...
new event 30 Jul 2015
Join this discussion on the best ways of dealing with leavers in Exchange and Enteprise Vault. We will also be demonstrating a really cool tool from Quadrotech which in its basic form is free and has licensed useful options. ArchiveLeavers can be configured to automatically manage leavers by archving all mailbox content, removing shortcuts and disabling the user in Enterprise Vault. In ...
updated event 25 Sep 2014
The EDGE Summit is one of the largest annual conferences focused on eDiscovery and related information governance challenges like data privacy and security, investigations and records retention programs.  Experts will explore technology and solutions impacting all eDiscovery professionals including digital investigations, information governance, and overcoming fiscal obstacles in building ...
updated event 15 Sep 2014
Adept-tec, Symantec and Vault Solutions are running a series of seminars* in London to enable you to become more adept at managing your Enterprise Vault environment. Don't miss this outstanding opportunity to register for our third seminar where you will be able to find out: What's new in Enterprise Vault 11.0.1 How to configure Fast Browse and Enterprise Vault Search Making ...
updated event 15 Sep 2014
Adept-tec, Symantec and Vault Solutions are running a series of seminars* in London to enable you to become more adept at managing your Enterprise Vault environment. Don't miss this outstanding opportunity to register for our third seminar where you will be able to find out: What's new in Enterprise Vault 11.0.1 ? File System Archiving - Why and How? NFS Archiving Why and ...
updated event 21 Aug 2014
Presented by: Matt Nelson Attorney and Legal Technology Expert, Information Governance Webcast Summary: Today’s era of technology and data growth presents new and unique challenges for businesses and corporate legal departments in particular. Some speculate that establishing a good “information governance” plan is the only way to address these challenges, yet the term “information ...
new event 06 Aug 2014
Informações sobre como o EV.Cloud pode completar o Office 365 demo da solução
updated event 13 Jun 2014
Everything you need to know about the recent release of Enterprise Vault 11  Register What's new in Symantec Enterprise Vault 11 Live - Thursday 26th June, 10am - 10:45am REGISTER NOW Find out how Symantec Enterprise Vault, the world's #1 archiving system has become ...
event comment 10 Jun 2014
updated event 03 Jun 2014
Adept-tec and Symantec are running a series of seminars* in London and Harrogate to enable you to become more adept at managing your Enterprise Vault environment. Don't miss this outstanding opportunity to register for our second seminar where you will be able to find out: What's new in Enterprise Vault 11 Configuring Enterprise Vault for mobile access  Improved management of PST ...
new video 08 Aug 2014
In this video we introduce you to what virtual vault is, as an end-user. You'll see how you can create new folders inside Virtual Vault, drag and drop data to it, re-arrange data within Virtual Vault, and how to synchronize that data with your Enterprise Vault archive.
updated video 08 Aug 2014
In this video we explain what Vault Cache is from an end-user perspective.
new video 15 Jul 2014
This video provides an overview of the enhancements to the Enterprise Vault SCOM pack for Enterprise Vault 11. The video also presents Enterprise Vault SCOM architecture and performance counters.
new video 15 Jul 2014
This video presents the Enterprise Vault 11: Storage Safety Copy changes. The video outlines the new Storage Safety Copy architecture, including the new Storage Queue, as well as basic troubleshooting.
new video 15 Jul 2014
This video describes the enhancements to PST Migrations in Enterprise Vault 11, including: filtering, saved results, dashboard views and reporting. The video also covers the PST Password Override feature and outlines troubleshooting techniques.
new video 15 Jul 2014
This video shows the Enterprise Vault 11: Enterprise Vault Search feature. The video covers implementation, how to perform a search as well as basic troubleshooting.
new idea 03 Sep 2015
If you load in data via LFI and create custom attributes of a "Date" format and the actual date is incorrect, Clearwell simply says the following error in the LFI Error report: Error_Creating_CustomAttributes [#560211] {0} {1} It was only with trial and error that I have found that in my Loadfile this particular entry had a date of 01/01/1960 and hence was making Clearwell throw the ...
new idea 24 Aug 2015
A fix needs to be released to allow the option to change the Time and Date format to DD/MM/YYYY in EV11 Search. There is no option to change from MM/DD/YYYY https://support.symantec.com/en_US/article.TECH223361.html Please advise an ETA on when this will be available.
updated idea 24 Aug 2015
Dear EV team, we as a managed service provider would really appreciate EV to offer some kind of multi tenancy, to be able to server multiple customers with one EV environment without Active Directory trusts. I understand that we need AD integration for e.g. the Exchange part, but would it not be possible to at least enable/allow local authentication on the SQL server level, to be able to share ...
new idea 13 Aug 2015
Hi, We have around 400,000 public folders in our organization, however our users cannot restore any public folder items where there is a Exchange replica. This KB article explains our issue and as of now there is no fix to this issue... Symantec support have investigated this issue and are unable to resolve, therefore they have suggested raising it as an 'idea'. This should not be an ...
new idea 05 Aug 2015
the esicustodian table gets an entry if someone from the employee table is added to a legal hold, collection, or case as a custodian. However, if the same custodian is removed from the case or collection it does not remove it from the esicustodian table