Video Screencast Help
Give us your opinion and win with Symantec! Please help us by taking this survey to tell us about your experience with Symantec Connect, so that we can continue to grow and improve.  Take the survey.
updated discussion 25 Apr 2015
I found very little on the internet about the signifigance of selecting the proper 'storage type' when creating a vault store partition. I am hoping someone can point me to some decent documentation on the subject. We have recently moved from NetApp storage over to Nimble, which is a true SAN and not an emulated one like the NetApp FAS series are. Anyone using Nimble for their EV storage? What ...
updated discussion 25 Apr 2015
We are seeing Event ID 7133 = "Some files were not collected because they have not been backed up. " for a Closed partition - I am trying to 100% clear on what is happening - hence posting "my theory" for validating or dismissing. We are backing up partitions and use trigger files - same as for the open partition. The Collection process finishes well inside the time window allocated for ...
updated discussion 25 Apr 2015
Hi,   I am upgrading my evault 7.5 with no service packs to sp4 this weekend. Just checking to see if there is any suprises I should be aware of.   I am assuming I wount have to upgrade my users outlook add-in its version 7.5.1250. Will there be any inpact if i do not upgrade them to version 7.5.4.2534 think that is the sp4 version.   All we have is exchange mailbox archiving.   Thanks
updated discussion 25 Apr 2015
hello all, I just install Enterprise Vault 10.0.4 Cumulative Hotfix 3 in my EV server and find the version of  Administration Console is "10.0.4.1354" , and I have a Windows 7 x64 pro. computer installed EV Administration Console ONLY, I also installed Enterprise Vault 10.0.4 Cumulative Hotfix 3 in this windows 7, but I find the version of  Administration Console is still ...
updated discussion 25 Apr 2015
Dear Folks,     I have a customer EV 9.0.1 environment on 32 bit Window 2003 servers which we are migrating to New H/w 64bit Win2008 R2. There are total 4 servers in One site all with same 32 bit OS/hw: 1) for Email archiving 2) for Journal 3) Discovery Accelerator 4) SQL Database My new 4 servers are ready and we are planing to migrate tomorrow. I ran Deployment scanner today ...
updated discussion 25 Apr 2015
If I am logged on to a computer as UserA, then launch OWA 2013 and login to OWA as UserB, when trying to open an archived email from that OWA session, the Office Mail App displays "Failed to Open Item"  At the same time, there is an error on the EV server - Event ID 2778, Agent Client Broker, The error c0041801 occurred whilst calling the method CArchivingAgentQueue::RestoreItem(). If I ...
updated discussion 25 Apr 2015
Hi, I am planning to setup a EV server. Below is my set up details Having exchange server CAS + MBX at DC banglore location users on MBX 883 Connectivity between DC and DR is 12 MBPS. Planning to Setup EV In DR site Is it feasible to setup EV in DR site since my exchange in DC. Will my EV server will archive the mails over the wan
updated discussion 25 Apr 2015
I found very little on the internet about the signifigance of selecting the proper 'storage type' when creating a vault store partition. I am hoping someone can point me to some decent documentation on the subject. We have recently moved from NetApp storage over to Nimble, which is a true SAN and not an emulated one like the NetApp FAS series are. Anyone using Nimble for their EV storage? What ...
updated discussion 25 Apr 2015
We are seeing Event ID 7133 = "Some files were not collected because they have not been backed up. " for a Closed partition - I am trying to 100% clear on what is happening - hence posting "my theory" for validating or dismissing. We are backing up partitions and use trigger files - same as for the open partition. The Collection process finishes well inside the time window allocated for ...
updated discussion 25 Apr 2015
Hi,   I am upgrading my evault 7.5 with no service packs to sp4 this weekend. Just checking to see if there is any suprises I should be aware of.   I am assuming I wount have to upgrade my users outlook add-in its version 7.5.1250. Will there be any inpact if i do not upgrade them to version 7.5.4.2534 think that is the sp4 version.   All we have is exchange mailbox archiving.   Thanks
updated discussion 25 Apr 2015
hello all, I just install Enterprise Vault 10.0.4 Cumulative Hotfix 3 in my EV server and find the version of  Administration Console is "10.0.4.1354" , and I have a Windows 7 x64 pro. computer installed EV Administration Console ONLY, I also installed Enterprise Vault 10.0.4 Cumulative Hotfix 3 in this windows 7, but I find the version of  Administration Console is still ...
updated discussion 25 Apr 2015
Dear Folks,     I have a customer EV 9.0.1 environment on 32 bit Window 2003 servers which we are migrating to New H/w 64bit Win2008 R2. There are total 4 servers in One site all with same 32 bit OS/hw: 1) for Email archiving 2) for Journal 3) Discovery Accelerator 4) SQL Database My new 4 servers are ready and we are planing to migrate tomorrow. I ran Deployment scanner today ...
updated discussion 25 Apr 2015
If I am logged on to a computer as UserA, then launch OWA 2013 and login to OWA as UserB, when trying to open an archived email from that OWA session, the Office Mail App displays "Failed to Open Item"  At the same time, there is an error on the EV server - Event ID 2778, Agent Client Broker, The error c0041801 occurred whilst calling the method CArchivingAgentQueue::RestoreItem(). If I ...
updated discussion 25 Apr 2015
Hi, I am planning to setup a EV server. Below is my set up details Having exchange server CAS + MBX at DC banglore location users on MBX 883 Connectivity between DC and DR is 12 MBPS. Planning to Setup EV In DR site Is it feasible to setup EV in DR site since my exchange in DC. Will my EV server will archive the mails over the wan
updated article 23 Apr 2015
(This is deliberately very high level, every configuration is different, but summarises the process.) Digest We recently completed a move from SAN to Hitachi HCP HTTP/REST storage using the streamer interface. Only the Partition data was in scope and also included was moving the existing (closed) SAN partitions to Hitachi HCP hosted CIFS namespaces. Index data remained on local SAN storage. EV ...
updated article 13 Apr 2015
IT investment into software and hardware inevitably fluctuates over time. This has been the case in recent years, with many organisations having to choose carefully what to invest money in, and what to perhaps leave behind, running an older version of some software, or on an older hardware platform.   This doesn’t just relate to money/cash investment, but also investment of time, training ...
updated article 10 Apr 2015
 The article below describes the changes made in Compliance accelerator in version 11 SP1 to support new content types SMTP, IMAP and Social. To support sampling for the new content type the compliance sampling mechanism was changed by removing the journal connector and migrate its functionality to Storage service. Compliance Sampling : We have been using the 'Journal Connector' ...
new article 26 Mar 2015
To Support IMAP and SMTP Feature, there were few changes made in Discovery accelerator and compliance accelerator for EV 11 SP1.  There is no major changes in the functionality as such .Below is the summary of the changes along with the Screenshots. On Archive management Screen, now the user have an option to filter archives based on 'Internet mail' so that user can filter IMAP ...
article comment 20 Feb 2015
article comment 20 Feb 2015
updated article 20 Jan 2015
In larger environments, it might be handy to have the Scheduled archiving reports send automatically to a mailbox, to see if there are any issues. You use a scheduled task to start a CMD file, which calls a powershell script that sends the last available full html files to a specified emailaddress (or addresses). In my environment, EV is installed on the D-drive. Adjust the reference to your ...
updated article 07 Jan 2015
There are many aspects of an Enterprise Vault Exchange-based Email Archiving Policy. Just a few years ago everything you could want to do was all in one policy, but it has been changed so that there is a desktop part, and an archiving part. There are dozens of settings that can be changed, and the question is how to make the best policy for the users in an organisation which be spread across ...
updated blog entry 23 Apr 2015
The short answer is: Yes Exchange 2013 CU8 has now been certified for use with Symantec Enterprise Vault. Please see TECH225267 for more details. The Enterprise Vault Compatibility Guide will be updated during its next release cycle to reflect this support.
new blog entry 21 Apr 2015
I have to admit I do spend a long time battling with EVPM between different versions of Enterprise Vault, and different versions of Exchange. It can be a pain.  But it is also pretty powerful, and useful for many different tasks.  Sometimes though, it's the simple things.. as I spotted on the Symantec forums a little while ago. The issue was that EVPM was erroring with: 65 ...
updated blog entry 13 Apr 2015
Do you have questions about Symantec User Groups? What types of User Groups are there? What are the Advisory Board roles and responsibilities? How do I start a new User Group? What prizes are given away at User Group meetings? All this information and much more!
new blog entry 03 Apr 2015
Migrating servers using the Server Settings Migration Wizard (SSMW) for Enterprise Vault can greatly simplify the steps which are need to successfully migrate to new server-hardware. Where can you find the SSMW? Well because it's a tool that changes, and is out-of-band to the main releases of Enterprise Vault, it's in it's own separate download location.  The latest can be found in this ...
new blog entry 27 Mar 2015
Enterprise Vault includes a management pack for System Center Operations Manager (SCOM). The pack defines rules that enable SCOM to monitor Enterprise Vault components and critical Enterprise Vault events in the Application Event Log on Enterprise Vault servers. If you not using SCOM and would like to understand how to implement the same monitoring capabilities with other tools, check out our ...
updated download 23 Apr 2015
Hi All, Exchange Mailbox Archive Task Report is a really great feature to understand the archiving status. But, the bad part of this feature is no notifications and you must check every server individually. We created some scripts which can import all reports to SQL server. So you can get notified and easily find archive reports with SQL scripts or SQL reporting. Please share your comments to ...
updated download 04 Nov 2014
All - Awhile back I posted a Query to pull the details and statistics for Vault Cache Content Cache (CC) download status'. I have since added details gathered by the ClientDiagnostics.aspx page introduced in 10.0.3. While you can go to an interactive page to view the ClientDiagnostic results, this may help to compare between the CC download status and the overall health of an individual VC: As ...
new download 27 Jun 2014
In certain circumstances when an exchange mailboxes are re enabled for archiving it get 'DefaultVaultId' from ‘ExchangeMailboxEntry’ table of directory database. A duplicate archive may get create if 'DefaultVaultId' is blank at the time when mail-box is re-enabled. Below SQL queries are helpful for Administrator if they need duplicate archive details to know the scope of issue if this is ...
updated download 04 Apr 2014
Hi there, It's often important to keep track of the size of your partitions. I've created a simple script that will report the size of each of your partitions. This script requires SQL Server 2008 R2 or greater on the server as well as SQL Server 2008 R2 Management Objects & Windows PowerShell Extensions for SQL Server on the machine running the script. There is a handy guide to this ...
updated event 25 Sep 2014
The EDGE Summit is one of the largest annual conferences focused on eDiscovery and related information governance challenges like data privacy and security, investigations and records retention programs.  Experts will explore technology and solutions impacting all eDiscovery professionals including digital investigations, information governance, and overcoming fiscal obstacles in building ...
updated event 15 Sep 2014
Adept-tec, Symantec and Vault Solutions are running a series of seminars* in London to enable you to become more adept at managing your Enterprise Vault environment. Don't miss this outstanding opportunity to register for our third seminar where you will be able to find out: What's new in Enterprise Vault 11.0.1 How to configure Fast Browse and Enterprise Vault Search Making ...
updated event 15 Sep 2014
Adept-tec, Symantec and Vault Solutions are running a series of seminars* in London to enable you to become more adept at managing your Enterprise Vault environment. Don't miss this outstanding opportunity to register for our third seminar where you will be able to find out: What's new in Enterprise Vault 11.0.1 ? File System Archiving - Why and How? NFS Archiving Why and ...
updated event 21 Aug 2014
Presented by: Matt Nelson Attorney and Legal Technology Expert, Information Governance Webcast Summary: Today’s era of technology and data growth presents new and unique challenges for businesses and corporate legal departments in particular. Some speculate that establishing a good “information governance” plan is the only way to address these challenges, yet the term “information ...
new event 06 Aug 2014
Informações sobre como o EV.Cloud pode completar o Office 365 demo da solução
updated event 13 Jun 2014
Everything you need to know about the recent release of Enterprise Vault 11  Register What's new in Symantec Enterprise Vault 11 Live - Thursday 26th June, 10am - 10:45am REGISTER NOW Find out how Symantec Enterprise Vault, the world's #1 archiving system has become ...
event comment 10 Jun 2014
updated event 03 Jun 2014
Adept-tec and Symantec are running a series of seminars* in London and Harrogate to enable you to become more adept at managing your Enterprise Vault environment. Don't miss this outstanding opportunity to register for our second seminar where you will be able to find out: What's new in Enterprise Vault 11 Configuring Enterprise Vault for mobile access  Improved management of PST ...
updated event 03 Jun 2014
Adept-tec and Symantec are running a series of seminars* in London and Harrogate to enable you to become more adept at managing your Enterprise Vault environment. Don't miss this outstanding opportunity to register for our second seminar where you will be able to find out: What's new in Enterprise Vault 11 Configuring Enterprise Vault for mobile access  Improved management of PST ...
new video 08 Aug 2014
In this video we introduce you to what virtual vault is, as an end-user. You'll see how you can create new folders inside Virtual Vault, drag and drop data to it, re-arrange data within Virtual Vault, and how to synchronize that data with your Enterprise Vault archive.
updated video 08 Aug 2014
In this video we explain what Vault Cache is from an end-user perspective.
new video 15 Jul 2014
This video provides an overview of the enhancements to the Enterprise Vault SCOM pack for Enterprise Vault 11. The video also presents Enterprise Vault SCOM architecture and performance counters.
new video 15 Jul 2014
This video presents the Enterprise Vault 11: Storage Safety Copy changes. The video outlines the new Storage Safety Copy architecture, including the new Storage Queue, as well as basic troubleshooting.
new video 15 Jul 2014
This video describes the enhancements to PST Migrations in Enterprise Vault 11, including: filtering, saved results, dashboard views and reporting. The video also covers the PST Password Override feature and outlines troubleshooting techniques.
new video 15 Jul 2014
This video shows the Enterprise Vault 11: Enterprise Vault Search feature. The video covers implementation, how to perform a search as well as basic troubleshooting.
new idea 22 Apr 2015
When user leaves the company and user gets disabled for EV archive via VAC or ZAP properties, archive reports still show the the user status with error: "Warning:Not provisioned". The only way to remove that user from report is to delete entry in ExchangemailboxEnrtry table manually with SQL query, which is unintuitive and cumbersome. I suggest to add a code to remove database entry to ...
updated idea 21 Apr 2015
Due to some increasing problems with Shortcuts, and sice Symantec  itself stated several times that VirtualVault should be the preferred method of accessin archived contents instead of leaving shortcuts in the Exchange mailbox, we now have the first subsidiaries of our company switched to use VirtualVault only. Now we have the following problem: Delegation of mailbox rights is very ...
new idea 20 Apr 2015
A SCOM guide explaining in detail the rules and monitors in the management pack. 
new idea 14 Apr 2015
When collecting content from some electronic content management systems, I must simultaneously collect an .XML file for each document that describes the metadata of the original document.  In a few cases, it is worth the effort to re-integrate the data from the .XML file into the original document.  In most cases, however, it is sufficient to simply preserve the .XML and ...
updated idea 01 Apr 2015
Hello Clearwell service account require Allow log on locally securty  right on Clearwell servers. This requirements is not aligned with security standarts. Would it be possible to remove the logon locally right requirement for Clearwell service accounts and use accounts for Clearwell services configuration only?
new idea 01 Apr 2015
Currently only Symantec support has permissions to view / modify MySQL data in Clearwell It would be nice to add an account withy read only permissions for Add-hog reporting Thanks Dmitry