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Journal Mailbox folders with Enterprise Vault

Wayne Humphrey Trusted Advisor Partner Accredited Certified

Have you ever looked inside an Exchange journal mailbox after it's been targeted with Enterprise Vault? If you have never opened your Enterprise Vault journal mailbox with Outlook, then you should! In this article I'll give a brief list of the folders that the mailbox may contain and...

Posted: 20 May 2013 | 8 comments

updated discussion 19 Jun 2013

Masmit_999 posted: Event ID 2216 - no archiving for one out of two Exchange servers

We've got EV 8.0 SP4 with Exchange 2007 SP3 rollup9. There is a single EV server. There are 2x Exchange servers. Everything is working fine for the second Exchange server but no automatic archiving appears to have been successful since the 3rd June (our policies are 4 days or 7 days). We've been using EV since 2007 and it's been working fine for the last couple of years until ...

discussion comment 19 Jun 2013

GertjanA commented on: Index locations

Hello, can you find the data you expect on the Data Domain? Are you absolutely sure that the journalmailbox targeted is the one needed to be targeted, and do you see items going in going out? What you might want to test is the following: Change to Journal Partiton to remove the shortcut after backup. Open the journal mailbox, verify you get pending items. select a pending item, press ...

discussion comment 19 Jun 2013

GabeV commented on: Mailbox will not archive?

Can you remove the EV properties from the mailbox using EVPM? This entry on the dtrace is saying that the archiving task is having issues reading the folder settings on this mailbox: 412 19:16:33.918 [4512] (ArchiveTask) EV:H {CFolderHelper::GetFolderSettings} HRXEX fn trace : Error [0x80020009], [..\AgentsCommon\FolderHelper.cpp, lines {367,419,424,432,435,507,820}, built May 1 01:59:28 ...

discussion comment 19 Jun 2013

GabeV commented on: Event ID 2270

Are you getting any other events before or after you receive the Event ID 2270?

updated discussion 19 Jun 2013

TAD4300 posted: Enterprise Vault

Event ID 2204 Archiving has been disabled for mailbox. I disabled this mailbox and want to re-enable it. When I list all available mailboxes the individual does not show up in the list when New mailboxes only is displayed, when selecting Disabled mailboxes only the disabled mailbox is not displayed. How can I re-enable this mailbox?

discussion comment 19 Jun 2013

AndrewB commented on: Indexing additional email header info

i dont have the specific answer for you but i think it might be found in the custom properties feature: http://www.symantec.com/docs/HOWTO37039 if you can't find exactly what you need the article states, "If you have special filtering requirements for your archiving system, Symantec Corporation can supply the appropriate custom filters."

updated discussion 19 Jun 2013

andrewa posted: Accessing archived lotus notes emails for staff with no NSF

My company uses the symantec enterprise vault version 10 with lotus notes email When a member of staff leaves the company we delete their nsf file. However we still need to be able to access their emails in the vault. What is the best method for doing this if their nsf file has been deleted?

discussion comment 19 Jun 2013

GabeV commented on: Enterprise vault Report configuration error

Looking at the log, seems to be that the configuration tool is trying to read a setting from the report server: [2013/06/18 11:05:36:369] Entered IsRSInSharePointIntgMode() [2013/06/18 11:05:58:474] Exception occured occured while calling ListChildren: at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream ...

discussion comment 19 Jun 2013

MMcCr commented on: Cloud mailboxes Vs Enterprise vault locally

Aditionally each user could be furnished with the URL for EV search &/or Archive Explorer. They wouldnt be able to restore any mails back to thier mailboxes though.

updated discussion 19 Jun 2013

BoTho posted: EVDominoExporter commands works .. but!

Hello again .. Problems with the command is solved and export seems to work fine but! There are no problems to export from archive to users "name.nsf" but in Notes Client there are still all archived mail marked as archived! I'm not so familier with Lotus Notes and cannot find any information about what's happens in Notes Clients! Greatful for any suggestion ...

updated discussion 19 Jun 2013

Masmit_999 posted: Event ID 2216 - no archiving for one out of two Exchange servers

discussion comment 19 Jun 2013

GertjanA commented on: Index locations

discussion comment 19 Jun 2013

GabeV commented on: Mailbox will not archive?

discussion comment 19 Jun 2013

GabeV commented on: Event ID 2270

Are you getting any other events before or after you receive the Event ID 2270?

updated discussion 19 Jun 2013

TAD4300 posted: Enterprise Vault

discussion comment 19 Jun 2013

AndrewB commented on: Indexing additional email header info

updated discussion 19 Jun 2013

andrewa posted: Accessing archived lotus notes emails for staff with no NSF

discussion comment 19 Jun 2013

GabeV commented on: Enterprise vault Report configuration error

discussion comment 19 Jun 2013

MMcCr commented on: Cloud mailboxes Vs Enterprise vault locally

Aditionally each user could be furnished with the URL for EV search &/or Archive Explorer. They wouldnt be able to restore any mails back to thier mailboxes though.

updated discussion 19 Jun 2013

BoTho posted: EVDominoExporter commands works .. but!

updated article 19 Jun 2013

Wayne Humphrey posted: Journal Mailbox folders with Enterprise Vault

Have you ever looked inside an Exchange journal mailbox after it's been targeted with Enterprise Vault? If you have never opened your Enterprise Vault journal mailbox with Outlook, then you should! In this article I'll give a brief list of the folders that the mailbox may contain and what they mean to the health of your Enterprise Vault journaling environment. Remember ...

article comment 14 Jun 2013

DeadEyedJacks commented on: How collections and sparse collections work

@AbdulHadir, The same collection process removes aged ARCH files 24 hours after they were last accessed.

updated article 12 Jun 2013

Wayne Humphrey posted: 3 Ways to give user a fantastic user experience

Many of us Enterprise Vault Administrators, partners, and system engineers have a prime directive of sorts relating to giving all of our end-users a fantastic user experience with Enterprise Vault. In this article I will explain 3 ways to achieve this, try to see if you are putting enough emphasis in these areas in your recent Enterprise Vault deployments. Eliminate PST ...

article comment 06 Jun 2013

John Santana commented on: High Availability with Enterprise Vault and EVnearSync

Cool, many thanks for the clarification guys !

article comment 03 Jun 2013

John Santana commented on: New EV whitepaper - Migration Tools Overview

Hi Andy, Is there any tools that can migrate the EV VaultStore to tape before I begin the purging ? How can the user retrieve it in case there is audit or litigation event happening ?

updated article 30 May 2013

Wayne Humphrey posted: Silent PST Migrations and Enterprise Vault

Introduction In many organisations IT decision makers and IT workers want to get users involved in the migration of PST data into Enterprise Vault. They feel that by involving the users the eventual solution of having all of the data available in Enterprise Vault will be more widely accepted and lead to a good user experience. I think in some organisations, and some situations, these ...

updated article 24 May 2013

Rob.Wilcox posted: Three Places to host your PST Holding Area

Many people use Enterprise Vault to finally remove the thousands of PST files from their messaging environment. One thing to consider if you go into this area in any detail, and for any sort of medium to large scale of implementation is what to do with the PST Holding Area folder. In fact you should take note of the information in this article whatever the size of the Enterprise Vault ...

updated article 23 May 2013

MichelZ posted: How does BYOD affect your Enterprise Vault strategy?

In this article I'll describe some of what Bring Your Own Device (BYOD) is all about, and how it might affect your Enterprise Vault deployment and strategy for usage across your organisation. Some of things in the article may come as a surprise to you (especially when I tell you that the IT department can be expanded to near-infinite size!), but will definitely give you 'food for ...

article comment 19 May 2013

Rob.Wilcox commented on: Four Maintenance Tasks To Do On Enterprise Vault 10 - Today

You're welcome.

updated article 14 May 2013

Wayne Humphrey posted: Successful PST Migration

Three Steps to Successful PST Migrations In this article I will discuss three crucial steps to a successful PST Migration into Enterprise or for that matter into Exchange. If you approach a migration project with these three key-areas in mind your chances to deliver a project on-time, with a good level of user acceptance and with very few surprises are definitely going to be ...

new blog entry 19 Jun 2013

ashi posted: Reach new heights with Symantec Enterprise Vault 10!

Symantec Enterprise Vault™ (EV), the leading platform in Archiving and eDiscovery, continues to evolve rapidly. I am reaching out to ensure you are aware of the many benefits of Enterprise Vault version 10. We continue to make significant improvements in all areas of the product that greatly benefit end users, administrators and legal users. With Enterprise Vault 10, you ...

updated blog entry 18 Jun 2013

Matt Nelson posted: The Gartner 2013 Magic Quadrant for eDiscovery Software is Out!

This week marks the release of the 3rd annual Gartner Magic Quadrant for e-Discovery Software report. In the early days of eDiscovery, most companies outsourced almost every sizeable project to vendors and law firms so eDiscovery software was barely a blip on the radar screen for technology analysts. Fast forward a few years to an era of explosive information growth and ...

blog entry comment 17 Jun 2013

Rob.Wilcox commented on: The Gartner 2013 Magic Quadrant for eDiscovery Software is Out!

Thanks Andrew, it did/does. I just expected from the write-up a kind of summary of where Symantec products were.. rather than a description of how Gartner do their analysis ;-)

new blog entry 16 Jun 2013

Rob.Wilcox posted: Requirements for Enterprise Vault Outlook Add-in

A question that is often asked relates to the requirements for the Enterprise Vault Outlook Add-in. I spotted the following technote which is well worth a read: http://www.symantec.com/docs/HOWTO58359 It's a useful article if you're thinking of changing your desktop Operating System and/or Office version.

new blog entry 15 Jun 2013

Rob.Wilcox posted: Enterprise Vault Partition Rollover Events

Enterprise Vault partition rollover is something that many people setup, but with small lab environments it isn't something that is always that easy to test. So, the question I sometimes hear is: "What events are logged for partition rollover"? Well the answer is as follows: Firstly if there are no ready partitions, Storage File Watch will log: Log Name: Symantec Enterprise Vault Source: ...

new blog entry 12 Jun 2013

inn_kam posted: Enterprise Vault Store Usage Reporter from Web Browser or Admin Console

About Vault Store Usage Reporter Vault Store Usage Reporter is a browser-based application that lets you obtain reports on current vault store usage. For a selected vault store, you can determine usage per archive or by billing account. You can use your Web browser to view the reports or download them as tab-separated value files, suitable for use in your own analysis tools. Note ...

new blog entry 10 Jun 2013

Rob.Wilcox posted: Where does the Enterprise Vault Outlook Add-in install to?

Sometimes simple questions like this one lead to unexpected results, or at least, results which are open to debate. The question is: Where does the Enterprise Vault Outlook Add-in install to? The answer is, of course, that it depends on the bitness of Windows and the bitness of Outlook. 64 Bit Windows and 32 Bit Office \Program Files (x86)\Enterprise Vault\EVClient 32 Bit Windows ...

blog entry comment 07 Jun 2013

Mohawk Marvin commented on: Need Help Troubleshooting Enterprise Vault Event 8390 Errors?

On that tech note it lists: Name Directory Machine Cannot be Blank And then at the end it states: Match the unique error message displayed in the second sentence of the description to the article in the table below. However the table following does not contain anything related to Name Directory Machine Cannot be Blank

blog entry comment 07 Jun 2013

Rob.Wilcox commented on: Enterprise Vault 10.0.3 reaches General Availability

And so Glenn.. Is the official stance that it is or isn't supported?

updated blog entry 06 Jun 2013

Alex Sakaguchi posted: Virtual Vision: Key Vision Sessions as Google+ Hangouts On Air

Didn't get to attend a session at Vision 2013 that you wanted to? Or maybe this year you didn't get to attend Vision at all? We've decided to take some of our top non-security Vision sessions and make them available through Google+ Hangouts On Air. Topics will focus on backup and recovery, archiving and eDiscovery, and business continuity and disaster recovery. Each ...

updated download 24 May 2013

captain jack sparrow posted: Enterprise Vault Outlook Client Packages

Hi Connect Team, Following are Enterprise Vault Outlook Add-ins (HTTP and Outlook) as seperate downloads instead of complete EV package. Addins are from EV 9.0.0, 9.0.1, 9.0.2, 10.0.0 ,10.0.1 and 10.0.3 9.0.3 and 10.0.2 Addins are on the way Have put it all together. Hope this helps Note: All packages are for English language only (For Further language packages please ...

download comment 12 May 2013

Rob.Wilcox commented on: Scanning a mailbox and summarising message classes

I get the same issue with the Outlook 2007 CDO package installed. But I don't know why that is. I don't really have that much time to investigate it right now. I would suggest using the Redemption version: https://www-secure.symantec.com/connect/downloads/scanning-mailbox-redemption-version Or use the QUADROtech Mailbox Analysis ...

download comment 08 May 2013

jason_symantec commented on: Enterprise Vault Visio Stencils

good usefull

updated download 08 May 2013

Chris Warren posted: Useful SQL Query (Item Details)

All, here is another large SQL Query I put together to help in identifying issues and details. This one however runs against the Vault Store DB only. Notes: - As this cannot take into consideration every environment, please run these queries with caution as they MAY cause performance issues while being run - This query is provided as-is and is in no way supported by ...

download comment 06 May 2013

Baris Aydogmusoglu commented on: Automate backup mode Check - Email Reporting

cool!

download comment 05 May 2013

John Santana commented on: PowerShell Backup Scripts

Thank you ! can this script called by another backup software ?

download comment 03 May 2013

Chris Warren commented on: Useful SQL Query (Archive Details)

All - I have updated the query above with your suggestions and renamed this post to Useful SQL Query - Archive Details.

new download 09 Apr 2013

EV007 posted: Large Text file viewer - very useful tool for viewing very large Dtrace Logs or Report Files

Large Text file viewer - very useful tool for viewing very large Dtrace Logs or Report Files Struggling to open and view EV Report files or Dtrace Logs that are hundreds of megabytes or even few gigabytes in Size? Just run LTFViewr5u.exe and drad and drop the file or open from menu. Immediately it starts loading the file and available for analyzing where Notepad or any other text file ...

download comment 25 Mar 2013

GertjanA commented on: Enterprise Vault Message Queue Monitor

Hello AKL, I found that it is needed to also add the $freeSpaceFileName variable as follow: $MSMQFileName = "D:\gertjan\MSMQCheck\LastVersion\Result\EV_MSMQ.htm" $freeSpaceFileName = "D:\gertjan\MSMQCheck\LastVersion\Result\EV_MSMQ.htm" $serverlist = "D:\gertjan\MSMQCheck\LastVersion\EVServers.txt" $queuecountwarning = 100 $queuecountcritical = 200 $queuesizewarning = ...

download comment 19 Mar 2013

John Santana commented on: Enterprise Vault Configuration Reporter (EVCR)

thanks Evan !

event comment 04 Jun 2013

BillieBachra commented on: Managing your Enterprise Vault Environment

Hi All, Not long to go now - we are getting all geared up for next Thursday. There are still a few spaces left but registration does close on Friday 7th June

updated event 16 May 2013

MeganI posted: EDGE Summit

Join leading eDiscovery experts at the 2013 EDGE Summit (www.edgesummit.com) The EDGE Summit is an eDiscovery conference where attendees will hear from leading practitioners from across the regulatory landscape on how new protocols and technology are impacting eDiscovery. The 2013 EDGE Summit will take place June 11 at the Ronald Reagan Building & International Trade Center in ...

new event 08 May 2013

Philip Routley posted: Asia eDiscovery Exchange

Asia eDiscovery exchange is the premier legal executive gathering dedicated to being a catalyst for litigation management and information governance. Bringing together the greatest minds to illuminate key points in electronic discovery both technical and non-technical to strategize in-house data retention matters, litigation best practices, examining compliance issues, cost-efficiency, ...

updated event 05 Feb 2013

Eileen posted: Partner Webcast: Symantec Managed Services – NetBackup and Enterprise Vault

Register Here! Symantec Managed Services for NetBackup and Enterprise Vault provide comprehensive 24X7 monitoring, management and support for your customer’s environment under strict SLAs. In the true spirit of SYMC 4.0, Provide total customer solutions by leveraging these managed services and upselling to your NetBackup and Enterprise Vault customers. With managed services in the ...

updated event 16 Jan 2013

Swathi Turlapaty posted: Enterprise Data Archive for Hybrid IT

Data volumes in the data center are exploding with no hint of slowing down. Is your enterprise looking for ways to control data growth and maintain application performance - while meeting SLAs in lieu of flat IT budgets? Attend this educational webinar and hear from industry experts on how Enterprise Data Archive solutions address these challenges across structured and unstructured data. In ...

updated event 04 Dec 2012

Swathi Turlapaty posted: Information Archiving in the Cloud: Beyond Email

Many IT departments already use an email archiving solution to address mailbox management needs and satisfy compliance and legal discovery requirements. But with so many new content sources entering today’s workplace, finding a way to efficiently archive a variety of content in a centralized repository is becoming a greater challenge. The latest release of Symantec Enterprise ...

updated event 20 Nov 2012

Swathi Turlapaty posted: The Realities of Exchange Built-in Archiving and eDiscovery

Speakers: Shawn Aquino, Senior Product Marketing Manager, Enterprise Vault Alex Brown, Senior Product Manager, Enterprise Vault Summary: As you migrate to Microsoft Exchange Server 2010 or even Exchange Server 2013, you’ll be faced with many decisions. High Availability options come to mind, but also whether to utilize Exchange built-in capabilities or a 3rd party solution for ...

updated event 08 Oct 2012

Swathi Turlapaty posted: How to Improve the Email Archiving and E-Discovery Features of Microsoft Office 365

If you use Office 365 or are considering it, you may also be looking at archiving solutions to manage your organization’s email. Office 365 has Microsoft Exchange Online Archiving (EOA), which is an optional feature for email archiving. However EOA isn’t the best fit for every organization. Join this webcast to learn how Enterprise Vault.cloud extends Office 365 and is a ...

new event 05 Oct 2012

Swathi Turlapaty posted: Savvis and Symantec Hosted Email, Archiving and Legal Discovery Solutions

Savvis and Symantec have collaborated to create several messaging solutions for Legal and IT professionals considering a hosted messaging platform—with security, archival, and legal discovery—for a lower total cost of ownership solution. We will discuss the criteria you need to consider with a hosted email platform and how a Savvis Hosted Email solution combined with Symantec ...

new event 23 Nov 2011

Isabel Morcillo posted: Cree su nube Privada con su infraestructura existente con Symantec

Symantec tiene el placer de presentarles en Madrid y Barcelona la nueva versión 6.0 de su solución de gestión de almacenamiento, para ayudar a su compañía a construir nubes privadas utilizando la infraestructura de la que ya dispone. Con estas nuevas versiones, las organizaciones ...

updated video 13 Jun 2013

BillieBachra posted: DTrace Filters and Triggers

In this fourth of six videos we will show you how to use Filters and Trigger in the DTrace utility which is used with Symantec Enterprise

video comment 10 Jun 2013

John Santana commented on: Demonstration of how to configure Actiance Vantage to send content to Enterprise Vault

David, is this Symantec product or not yet integrated with EV ?

updated video 30 May 2013

BillieBachra posted: Reviewing an Enterprise Vault DTrace file

In this third of six videos we'll start reviewing one of the DTrace files that we created. DTrace is a powerful utility which can be used with Symantec Enterprise Vault

updated video 10 May 2013

BillieBachra posted: How DTrace can help you with troubleshooting Enterprise Vault

In this video we will begin to show you the ways in which DTrace can be used to help troubleshoot an issue with Enterprise Vault

updated video 10 May 2013

BillieBachra posted: Introduction to Enterprise Vault DTrace

In this first of six videos we'll introduce the powerful DTrace utility which is used with Symantec Enterprise Vault

updated video 30 Apr 2013

EV007 posted: Demo of Migration and Upgrade multiple EV Servers from EV 9.0 32bit OS to EV 10.0 64bit OS at the same time.

Watch the demo video Please note: This video is silent Before you migrate any of your Enterprise Vault servers, ensure that your backups of Enterprise Vault data are up to date. Check that direct Upgrade / Migration Path from EV version to EV version is supported. Prepare your Enterprise Vault environment for the migration according to the Migration Guide. Suspend Exchange ...

updated video 30 Apr 2013

BillieBachra posted: Upgrade Indexes with Enterprise Vault 10

Enterprise Vault 10 introduced a new 64 bit Indexing Engine to Enterprise Vault. In this video I will show you to upgrade some Enterprise Vault indexes to this new format, following an upgrade from Enterprise Vault 9 to 10.

updated video 25 Apr 2013

Philip Routley posted: Symantec Enterprise Vault.cloud Archiving Demo

Symantec Enterprise Vault.cloud enables you to confidently address the challenges of mailbox storage management, legal discovery, and email continuity with the ease and efficiency of a cloud-based service. Requiring no additional hardware or software purchases, this low-maintenance solution offers unlimited email archiving and retention in secure data centers, all for a flat and predictable ...

updated video 22 Apr 2013

BillieBachra posted: Enterprise Vault 10 - Move Vault Store Partition

In this video we will show you how to move an Enterprise Vault partition, with all of the data moved with it.

updated video 18 Apr 2013

BillieBachra posted: Enterprise Vault 9 - How to move an Index Volume

In this video we will show you to move an index volume with Enterprise Vault 9. A step by step process is outlined and then followed in the video with explanations provided for each stage.

idea comment 19 Jun 2013

SeanDonovan commented on: Enterprise Vault EVSVR Incremental Scan

Hey Rob, Paul , Rajesh and Manjeet took their turns helping us with this. I felt the explanation I was given was "Because we don't have a set expectation of how fast or slow EVSVR should be able to process at, we see nothing to investigate. However, we think its running well looking at the numbers". We're not necessarily happy with the situation, but we're ...

new idea 18 Jun 2013

kunishige posted: Clearwell EV collection keyword filter cannot use logical operators.

User wants to do an EV Collection with a very strategic filter including docs that containthe words texas AND taxes At this point there is no way to use locical operators inside of the keyword filters for EV.

updated idea 17 Jun 2013

kirankumarkapse posted: Control automatically set Permissions on the archive

Hi, Of late I have been asked to control who can see the archives and who can do what on the archives when Archive explorer UI is used. Currently the control seems to be comming from the folder or share permissions. What would be of great assistance to admins would be to allow us changing the permission at the archive on the Admin console of evault, reason being I do not want to touch the file ...

new idea 17 Jun 2013

SymSanjay posted: Support for Korean Hotword in Compliance Accelerator Searches

Hi Symantec Any plans to have Support for Korean Hotword(s) in Compliance Accelerator / Discovery Accelerator Searches.

updated idea 12 Jun 2013

Lindsey L posted: Automatically associate Active Directory Manager with Escalation Manager

We are in the middle of deploying Clearwell eDiscovery, and it is very frustrating to us that there isn't a way to automate the population of escalation manager with Active Directory manager. It would even be helpful if we could schedule a CSV upload with the information into the system but that doesn't appear possible either. We have a lot of potential ...

idea comment 12 Jun 2013

TonySterling commented on: Easy duplication of acces profiles

For which product are you referring to? EDITED==> DUH! Sorry, I see you did tag this for Clearwell. My apologies. :)

new idea 11 Jun 2013

Kathrynn posted: Update CA or DA case ownership in bulk

I would like to request an enhancement to CA and DA department/case provisioning to allow bulk ownership update (i.e. the ability to update ownership in more than one case at a time). This could greatly facilitate our employee onboarding and exit procssesses. Especially in situations where several hundred open CA departments and thousands of DA cases are being managed by only a ...

new idea 11 Jun 2013

Kathrynn posted: Update CA or DA role assignment in bulk

I would like to request an enhancement to CA and DA role assignment provisioning to allow the update of a user's role assignment in bulk (i.e. the ability to update a user's role assignment in more than one case at a time). This could greatly facilitate our employee onboarding and exit procssesses. Especially in situations where several hundred open CA departments and ...

idea comment 07 Jun 2013

Bruno Ritter 2 commented on: manual archiving enhancement request

Hi Alex I have tryed to switch him to VV, no chance, he wants to have an enhancmet for this "Bug" This is important for the customer as he is heavily depending on the manual archiving due to a business decision to leave it with the user to decide on email archived or not. regards, Bruno

idea comment 05 Jun 2013

Rob.Wilcox commented on: Please provide evault support for Outlook RT for Surface RT

Alex- http://blogs.office.com/b/office-news/archive/2013/06/05/outlook-2013-rt-coming-to-windows-rt-tablets-as-part-of-windows-8-1-update.aspx So.. the question goes back to when will the EV Outlook Add-in be supported on that platform....