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new discussion 23 Nov 2014
Hi,   I have a customer that wants a easy way of disabeling user in EV when user is getting deleted or disabled in Active Directory. Customer thinks it a bit pain having to manually disable or delete users in serveral system that integrates with AD, and Enterprise Vault being on of them. We had a issue related to user bettig deleted from AD and not disabled in EV. EV logs continues to ...
new blog entry 23 Nov 2014
Perhaps a lesser known feature of Enterprise Vault is an option that can be added to the WEBAPP.INI file to allow users to do 'basket restores' to a PST file. If you've never tried it then it is something that can be given a quick run through in a lab. There is, however, a little gotcha that I came across the other day. The issue is that the items when they land in the PST file ...
updated idea 21 Nov 2014
We would like to see a way to export a document into a TIF image in landscape orientation. For example, a spreadsheet in landscapeformatthat is loadedinto Clearwelland viewed in production modestill appears in landscape format. However,when exported, the TIF comes outwith the image in landscape, but the page in portrait orientation. This of coursemakes the image much smaller and more difficult ...
updated idea 21 Nov 2014
Instead of having to create the default tags everytime a case is created clearwell should allow a creation of a tag template that can be used each time a case is created. or even add the option to have defaulttags in the case template.
updated idea 21 Nov 2014
The Advanced Search in Clearwell does not allow users to filter by file size. A client recently asked to filter different types of images based on size so they could ignore anything under a certain size threshold. We came up with a process but it would be much easier if we could do it directly in the Advanced Search screen.
updated idea 21 Nov 2014
Allows users the option to name printed PDF files by the Clearwell DocID number instead of Document1, document2, etc
new discussion 23 Nov 2014
Hi,   I have a customer that wants a easy way of disabeling user in EV when user is getting deleted or disabled in Active Directory. Customer thinks it a bit pain having to manually disable or delete users in serveral system that integrates with AD, and Enterprise Vault being on of them. We had a issue related to user bettig deleted from AD and not disabled in EV. EV logs continues to ...
updated discussion 21 Nov 2014
I remember pressing something on my keyboard that enabled you to right click an archive and instead of just seeing Delete, Properties and Help, there was Search   and it brought up a search box allowing you to search emails within that archive. I can't for the life of me remember how to get this back.. ideas?
updated article 29 Oct 2014
What is Archiving and eDiscovery? Archiving and electronic discovery are critical components of a holistic information governance strategy. By leveraging software, users are able to establish policies to classify and retain electronic information and search that data to identify relevant content in response to litigation or an investigation. ARCHIVING Enterprise Vault Enterprise ...
updated article 08 Oct 2014
We all know that there are a lot of different ways that Enterprise Vault can be configured from both the server side processing of items, to the end-user experience on users’ desktops and laptops.  There has been a lot written in the past about how to configure various aspects of the product, with pro’s and con’s of different approaches. In this article I’d like to share with you what I ...
updated article 02 Jun 2014
With the every increasing need to provide 24x7 round the world access to computer systems, online and archived data, a question which is often asked is: When is the best time to do an archiving run across Exchange Mailboxes? In this article I’ll walk you through two different approaches to when you might run archiving in your environment. Which should you choose? Well, that’s down to you, your ...
new blog entry 23 Nov 2014
Perhaps a lesser known feature of Enterprise Vault is an option that can be added to the WEBAPP.INI file to allow users to do 'basket restores' to a PST file. If you've never tried it then it is something that can be given a quick run through in a lab. There is, however, a little gotcha that I came across the other day. The issue is that the items when they land in the PST file ...
new blog entry 19 Nov 2014
There is an ongoing debate in the industry around how to treat document families.  But, what is a document family?  Well, there are several kinds of families whether this is an e-mail and its attachments or a zip file with the contained content. But the usual debate is around e-mail families.  The e-mail is the parent and each attachment is a child, hence the term family! Why is ...
updated blog entry 17 Nov 2014
We need your help!  We would be grateful if you could give us about five minutes of your time to help Symantec improve its online help content. We know you want to get the right answers to your support questions, as quickly as possible. To do that, Symantec wants to provide you with online help articles that are easy to read and easy to use, and give you the information you need, when ...
new blog entry 15 Nov 2014
One of the questions which is frequently asked on the forums after a new Exchange Server update is whether or not Enterprise Vault will work with it, and whether it will be supported. For the most part in the past, roll-ups or cumulative updates weren't specifically tested and called out individually. Customers could contact Support, and if an issue was found, it would be worked on and ...
new blog entry 13 Nov 2014
To keep our Exchange 2013 customers informed about Enterprise Vault's certification of CU6 we've created a Technote for you to subscribe too. Use this technote for the latest information: http://www.symantec.com/docs/TECH226311        
updated blog entry 11 Nov 2014
When I talk to customers, one of their common challenges is to get custodians to acknowledge their Legal Hold notifications. This is even more important considering courts are increasingly imposing sanctions for inadequate Legal Hold notification and evidence spoliation (e.g., DuPont v. Kolon). Why does this happen? Are custodians lazy? Do they not understand the severity of the ...
new blog entry 09 Nov 2014
Many times when I've used Outlook I have used the follow-up flag to remind me about the item that I'm looking at.  Sometimes I use it just so that I can see it in a pile of things within my mailbox, other times I use the Outlook search folder and look at the things that I've marked for follow-up and then I process them. But what happens when the item gets archived? Well, the best way to ...
updated download 04 Nov 2014
All - Awhile back I posted a Query to pull the details and statistics for Vault Cache Content Cache (CC) download status'. I have since added details gathered by the ClientDiagnostics.aspx page introduced in 10.0.3. While you can go to an interactive page to view the ClientDiagnostic results, this may help to compare between the CC download status and the overall health of an individual VC: As ...
new download 27 Jun 2014
In certain circumstances when an exchange mailboxes are re enabled for archiving it get 'DefaultVaultId' from ‘ExchangeMailboxEntry’ table of directory database. A duplicate archive may get create if 'DefaultVaultId' is blank at the time when mail-box is re-enabled. Below SQL queries are helpful for Administrator if they need duplicate archive details to know the scope of issue if this is ...
updated download 04 Apr 2014
Hi there, It's often important to keep track of the size of your partitions. I've created a simple script that will report the size of each of your partitions. This script requires SQL Server 2008 R2 or greater on the server as well as SQL Server 2008 R2 Management Objects & Windows PowerShell Extensions for SQL Server on the machine running the script. There is a handy guide to this ...
new download 01 Apr 2014
Here's the Powershell script that you can run from within the File Server to dump everything from the FSA VaultStore: the attached file must be renamed into .PS1 to be executed though the Powershell console.   ** Requires Powershell be installed on the File server ** Requires Powershells' execution policy be set to 'remote signed' this can be done by launching powershell and running ** ...
updated event 25 Sep 2014
The EDGE Summit is one of the largest annual conferences focused on eDiscovery and related information governance challenges like data privacy and security, investigations and records retention programs.  Experts will explore technology and solutions impacting all eDiscovery professionals including digital investigations, information governance, and overcoming fiscal obstacles in building ...
updated event 15 Sep 2014
Adept-tec, Symantec and Vault Solutions are running a series of seminars* in London to enable you to become more adept at managing your Enterprise Vault environment. Don't miss this outstanding opportunity to register for our third seminar where you will be able to find out: What's new in Enterprise Vault 11.0.1 How to configure Fast Browse and Enterprise Vault Search Making ...
updated event 15 Sep 2014
  Adept-tec, Symantec and Vault Solutions are running a series of seminars* in London to enable you to become more adept at managing your Enterprise Vault environment. Don't miss this outstanding opportunity to register for our third seminar where you will be able to find out: What's new in Enterprise Vault 11.0.1 ? File System Archiving - Why and How? NFS Archiving Why and ...
updated event 21 Aug 2014
Presented by: Matt Nelson Attorney and Legal Technology Expert, Information Governance Webcast Summary: Today’s era of technology and data growth presents new and unique challenges for businesses and corporate legal departments in particular. Some speculate that establishing a good “information governance” plan is the only way to address these challenges, yet the term “information ...
new event 06 Aug 2014
Informações sobre como o EV.Cloud pode completar o Office 365 demo da solução
updated event 13 Jun 2014
Everything you need to know about the recent release of Enterprise Vault 11  Register       What's new in Symantec Enterprise Vault 11   Live - Thursday 26th June, 10am - 10:45am   REGISTER NOW           Find out how Symantec Enterprise ...
event comment 10 Jun 2014
updated event 03 Jun 2014
Adept-tec and Symantec are running a series of seminars* in London and Harrogate to enable you to become more adept at managing your Enterprise Vault environment. Don't miss this outstanding opportunity to register for our second seminar where you will be able to find out: What's new in Enterprise Vault 11 Configuring Enterprise Vault for mobile access  Improved management of PST ...
updated event 03 Jun 2014
    Adept-tec and Symantec are running a series of seminars* in London and Harrogate to enable you to become more adept at managing your Enterprise Vault environment. Don't miss this outstanding opportunity to register for our second seminar where you will be able to find out: What's new in Enterprise Vault 11 Configuring Enterprise Vault for mobile access  Improved management ...
updated event 29 May 2014
Adept-tec is running a Thursday Surgery program every Thursday in May offering free Enterprise Vault consultations. The offer is limited to availability so will on a first come first served basis.   As Symantec Master specialists in Archiving and eDiscovery Adept-tec  are currently running a customer care program to ensure that our customers are satisfied with the performance of ...
new video 08 Aug 2014
In this video we introduce you to what virtual vault is, as an end-user. You'll see how you can create new folders inside Virtual Vault, drag and drop data to it, re-arrange data within Virtual Vault, and how to synchronize that data with your Enterprise Vault archive.
updated video 08 Aug 2014
In this video we explain what Vault Cache is from an end-user perspective.
new video 15 Jul 2014
This video provides an overview of the enhancements to the Enterprise Vault SCOM pack for Enterprise Vault 11. The video also presents Enterprise Vault SCOM architecture and performance counters.
new video 15 Jul 2014
This video presents the Enterprise Vault 11: Storage Safety Copy changes. The video outlines the new Storage Safety Copy architecture, including the new Storage Queue, as well as basic troubleshooting.
new video 15 Jul 2014
This video describes the enhancements to PST Migrations in Enterprise Vault 11, including: filtering, saved results, dashboard views and reporting. The video also covers the PST Password Override feature and outlines troubleshooting techniques.
new video 15 Jul 2014
This video shows the Enterprise Vault 11: Enterprise Vault Search feature. The video covers implementation, how to perform a search as well as basic troubleshooting.
updated idea 21 Nov 2014
We would like to see a way to export a document into a TIF image in landscape orientation. For example, a spreadsheet in landscapeformatthat is loadedinto Clearwelland viewed in production modestill appears in landscape format. However,when exported, the TIF comes outwith the image in landscape, but the page in portrait orientation. This of coursemakes the image much smaller and more difficult ...
updated idea 21 Nov 2014
Instead of having to create the default tags everytime a case is created clearwell should allow a creation of a tag template that can be used each time a case is created. or even add the option to have defaulttags in the case template.
updated idea 21 Nov 2014
The Advanced Search in Clearwell does not allow users to filter by file size. A client recently asked to filter different types of images based on size so they could ignore anything under a certain size threshold. We came up with a process but it would be much easier if we could do it directly in the Advanced Search screen.
updated idea 21 Nov 2014
Allows users the option to name printed PDF files by the Clearwell DocID number instead of Document1, document2, etc
updated idea 21 Nov 2014
Issue:   There is currently no option to allow our customer-base to run a scheduled report on All Cases. They can run a manual report in All Cases.  To add on - there also doesn't exist a centralized Reports tab within Clearwell.  A central report screen allow the customer to manually run and/or schedule at their choosing would be a huge value-add to our ...