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new idea 19 Sep 2014
My firm recently implemented Clearwell for our Ediscover searches.  We are former Discovery accelerator users.  A feature, which we would want Clearewell to resemble with DA, is the when exporting emails to PST files.  Currently emails are exported with the "Journal Envelope" view, instead of the "Outlook view" like in DA.  The Journal Envelope view makes it very ...
discussion comment 19 Sep 2014
updated discussion 19 Sep 2014
I have Exchange 2007 and 2013 in a coexistence environment. I am ready to start migrating mailboxes. I am using tech48928 as a guide. I have completed all of the tasks including creating a system mailbox for my 2013 server. According to the doc there should be a system mailbox for each server that will be archived. Now I understand that my 2007 vault service account needs to be moved from 2007 ...
updated discussion 19 Sep 2014
Dear All, please advise how to solve the EV 11 to pass the deployment scanner for SSRS The MSSQL 2008 R2 64bits with SP2 OS is windows2008 R2 EV service account is local administrator and sysadmin + dbcreator for SQL Pleade advise T.W.
discussion comment 19 Sep 2014
updated discussion 19 Sep 2014
I have Exchange 2007 and 2013 in a coexistence environment. I am ready to start migrating mailboxes. I am using tech48928 as a guide. I have completed all of the tasks including creating a system mailbox for my 2013 server. According to the doc there should be a system mailbox for each server that will be archived. Now I understand that my 2007 vault service account needs to be moved from 2007 ...
updated discussion 19 Sep 2014
Dear All, please advise how to solve the EV 11 to pass the deployment scanner for SSRS The MSSQL 2008 R2 64bits with SP2 OS is windows2008 R2 EV service account is local administrator and sysadmin + dbcreator for SQL Pleade advise T.W.
updated article 02 Jun 2014
With the every increasing need to provide 24x7 round the world access to computer systems, online and archived data, a question which is often asked is: When is the best time to do an archiving run across Exchange Mailboxes? In this article I’ll walk you through two different approaches to when you might run archiving in your environment. Which should you choose? Well, that’s down to you, your ...
updated article 12 May 2014
Do you worry about Enterprise Vault having local data on each persons workstation? Do you already have an environment where PST files are not allowed, and the data from them have been ingested into Enterprise Vault? But what about Enterprise Vault related data?  Do you have users that need to access this archived information when they’re not connected to the corporate network? ...
new article 12 May 2014
Merhaba , Bu yazımda Enterprise Vault Cluster yapılarına dair bir paylaşımda bulunmak istedim. Bildiğimiz üzere Windows Failover Cluster ve Veritas Cluster Service Enteprise Vault tarafından desteklenmektedir. Bu yazımda Windows Failover Cluster servisi üzerinde çalışan EV yapısının resource’larının(storage vb.) değişimine değinmek istiyorum. Oluşturduğum iki node’lu cluster yapısından bir ...
new article 12 May 2014
Merhaba, Bu yazımda yeni Exchange Server’ın, Kurumsal Arşivleme Çözümlerinden Enterprise Vault ile arşivlenmesi adımlarını yazmak istiyorum.Aslında projelerimde kullandığım, kendimce derlediğim ve benim için bir rehber niteliğinde olan bu adımları paylaşmak istedim. Kullandığım sanal ortam aşağıdaki gibi, 1 Domain Controller (Windows Server 2012 Datacenter) 1 Exchange Server 2013 , Windows ...
updated blog entry 18 Sep 2014
I have always wondered if there is a good way to tail the Windows event log. (like $tail -f /var/log/messages) I can get the contents of the Event Log by "Get-EventLog" command but I have to run the command each time. Of course I can loop like this but it is not easy to follow. While ( 1 ) {     Clear-Host     Get-EventLog 'Symantec Enterprise Vault' -Newest ...
blog entry comment 11 Sep 2014
new blog entry 11 Sep 2014
On and off I have been with Symantec since January 2010. Initially I worked with the Backup Exec Technical Support and later on joined Enterprise Vault Engineering Team as a SQA Engineer. In EV I started with Discovery Accelerator and then got the opportunity to work with the Enterprise Vault Search (EVS) team as a QA. Since last year I am working as a Requirement Analyst for EVS. As an RA I ...
new blog entry 20 Aug 2014
One of the questions which comes up is whether or not to rollover archives in Enterprise Vault. End user archives typically don't get that big, usually a few Gb. File System Archives, Public Folder archives, and Journal Archives can all become pretty massive though over time.  So should you have one large archive, or several smaller ones? For end user archives I wouldn't recommend ...
new blog entry 17 Aug 2014
A mailbox archive in Enterprise Vault will typically have on it, something called 'inherited permissions'. This is the owner. From time to time it might be necessary to remove this access, for example if someone is transferring to a different department or region. The permissions show up like this: If you try to remove them using the Vault Admin Console, you get the following ...
new download 27 Jun 2014
In certain circumstances when an exchange mailboxes are re enabled for archiving it get 'DefaultVaultId' from ‘ExchangeMailboxEntry’ table of directory database. A duplicate archive may get create if 'DefaultVaultId' is blank at the time when mail-box is re-enabled. Below SQL queries are helpful for Administrator if they need duplicate archive details to know the scope of issue if this is ...
updated download 04 Apr 2014
Hi there, It's often important to keep track of the size of your partitions. I've created a simple script that will report the size of each of your partitions. This script requires SQL Server 2008 R2 or greater on the server as well as SQL Server 2008 R2 Management Objects & Windows PowerShell Extensions for SQL Server on the machine running the script. There is a handy guide to this ...
new download 01 Apr 2014
Here's the Powershell script that you can run from within the File Server to dump everything from the FSA VaultStore: the attached file must be renamed into .PS1 to be executed though the Powershell console.   ** Requires Powershell be installed on the File server ** Requires Powershells' execution policy be set to 'remote signed' this can be done by launching powershell and running ** ...
updated download 31 Mar 2014
All - Been awhile but I figured I'd provide this query.  In later versions of Enterprise Vault, the ClientDiagnostics.aspx page has been included to provide admin-level information on Vault Cache/Virtual Vault for an environment.  Prior to this however, it was necessary to sift through VCView, IIS logs and the EnterpriseVaultDirectory for details on how Vault Cache was working ...
updated event 15 Sep 2014
Adept-tec, Symantec and Vault Solutions are running a series of seminars* in London to enable you to become more adept at managing your Enterprise Vault environment. Don't miss this outstanding opportunity to register for our third seminar where you will be able to find out: What's new in Enterprise Vault 11.0.1 How to configure Fast Browse and Enterprise Vault Search Making ...
updated event 15 Sep 2014
  Adept-tec, Symantec and Vault Solutions are running a series of seminars* in London to enable you to become more adept at managing your Enterprise Vault environment. Don't miss this outstanding opportunity to register for our third seminar where you will be able to find out: What's new in Enterprise Vault 11.0.1 ? File System Archiving - Why and How? NFS Archiving Why and ...
updated event 21 Aug 2014
Presented by: Matt Nelson Attorney and Legal Technology Expert, Information Governance Webcast Summary: Today’s era of technology and data growth presents new and unique challenges for businesses and corporate legal departments in particular. Some speculate that establishing a good “information governance” plan is the only way to address these challenges, yet the term “information ...
new event 06 Aug 2014
Informações sobre como o EV.Cloud pode completar o Office 365 demo da solução
updated event 13 Jun 2014
Everything you need to know about the recent release of Enterprise Vault 11  Register       What's new in Symantec Enterprise Vault 11   Live - Thursday 26th June, 10am - 10:45am   REGISTER NOW           Find out how Symantec Enterprise ...
event comment 10 Jun 2014
updated event 03 Jun 2014
Adept-tec and Symantec are running a series of seminars* in London and Harrogate to enable you to become more adept at managing your Enterprise Vault environment. Don't miss this outstanding opportunity to register for our second seminar where you will be able to find out: What's new in Enterprise Vault 11 Configuring Enterprise Vault for mobile access  Improved management of PST ...
updated event 03 Jun 2014
    Adept-tec and Symantec are running a series of seminars* in London and Harrogate to enable you to become more adept at managing your Enterprise Vault environment. Don't miss this outstanding opportunity to register for our second seminar where you will be able to find out: What's new in Enterprise Vault 11 Configuring Enterprise Vault for mobile access  Improved management ...
updated event 29 May 2014
Adept-tec is running a Thursday Surgery program every Thursday in May offering free Enterprise Vault consultations. The offer is limited to availability so will on a first come first served basis.   As Symantec Master specialists in Archiving and eDiscovery Adept-tec  are currently running a customer care program to ensure that our customers are satisfied with the performance of ...
new event 07 Apr 2014
Adept-tec is running a Thursday Surgery program every Thursday in May offering free Enterprise Vault consultations. The offer is limited to availability so will on a first come first served basis.   As Symantec Master specialists in Archiving and eDiscovery Adept-tec  are currently running a customer care program to ensure that our customers are satisfied with the performance of ...
new video 08 Aug 2014
In this video we introduce you to what virtual vault is, as an end-user. You'll see how you can create new folders inside Virtual Vault, drag and drop data to it, re-arrange data within Virtual Vault, and how to synchronize that data with your Enterprise Vault archive.
updated video 08 Aug 2014
In this video we explain what Vault Cache is from an end-user perspective.
new video 15 Jul 2014
This video provides an overview of the enhancements to the Enterprise Vault SCOM pack for Enterprise Vault 11. The video also presents Enterprise Vault SCOM architecture and performance counters.
new video 15 Jul 2014
This video presents the Enterprise Vault 11: Storage Safety Copy changes. The video outlines the new Storage Safety Copy architecture, including the new Storage Queue, as well as basic troubleshooting.
new video 15 Jul 2014
This video describes the enhancements to PST Migrations in Enterprise Vault 11, including: filtering, saved results, dashboard views and reporting. The video also covers the PST Password Override feature and outlines troubleshooting techniques.
new video 15 Jul 2014
This video describes and demonstrates the new IMAP access (Mail Connect) feature. The video outlines prerequisites and deployment scenarios, provides sizing guidelines and configuration tips as well as covering troubleshooting and common
new video 15 Jul 2014
This video shows the Enterprise Vault 11: Enterprise Vault Search feature. The video covers implementation, how to perform a search as well as basic troubleshooting.
new idea 19 Sep 2014
My firm recently implemented Clearwell for our Ediscover searches.  We are former Discovery accelerator users.  A feature, which we would want Clearewell to resemble with DA, is the when exporting emails to PST files.  Currently emails are exported with the "Journal Envelope" view, instead of the "Outlook view" like in DA.  The Journal Envelope view makes it very ...
new idea 17 Sep 2014
I would like to see One Note files supported in Clearwell where you can review them as well as export them in a production fashion.
new idea 17 Sep 2014
In the documantation it is written: Double quotes (") and single quotes (') are not allowed in Keyword Filters. Which is fine by me, but it still lets you save the collection and run it even if you put Double quotes (") and single quotes (').   It will be nice if Keywords Filters will be checked once the "save" or "save and start" button is pressed, and give an error in the GUI ...
new idea 15 Sep 2014
Currently the maximum threshold for Recurring Collection Tasks is set to run for a maximum of 99 occurences. Modify the options to specify occurrences as follows:  1.) For the option "Re-Collect: Daily," change the "End After:" to a default value of '365' occurrences. The user has option to change this default value to any number between 1-365. IN ADDITION, Provide the user with an the ...
new idea 15 Sep 2014
In Clearwell when a user requests a Search while Post-Processing on a case is taking place, they are presented with an error message:   Unable to process your request. If the problem persists, contact your administrator. [#41025] QueryEngine error; [#41048] Error loading cache for com.teneo.esa.asyncqueryengine.cache.itemid.data; cache does not exist The solution to this error is ...
new idea 12 Sep 2014
I've had a couple of requests from clients.  First level reviewers would like to be able to highlight a word or sentance, write an item note so that the second lever reviewers can spot the word / entry easily during their review. I've got a workaround for now but it would be good to have this facility available for them.
new idea 12 Sep 2014
We're dealing with BloomBerg items at present which have thousands of addressess in the cc or bcc field.  Unfortunately this means that each item takes a long time to load before the lawyers can review the data. What would be great is if Clearwell could provide an option to hide these fields temporarily during the course of a review thus speeding up the time for certain items to load.
new idea 05 Sep 2014
After some work with a customer and logging a call with Symantec I find out that the PST locator task cannot search shares that are hosted on a EMC VNX NAS share. I then find that this has been known for nearly FIVE years WHY is this not called out in the  compatibility guide in the same way that some NetApp filers are, since you have set a precedent. My request is that ALL storage ...
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