Video Screencast Help
Give us your opinion and win with Symantec! Please help us by taking this survey to tell us about your experience with Symantec Connect, so that we can continue to grow and improve.  Take the survey.
updated discussion 20 Apr 2015
Hello, My firm just bought the Bloomberg Importer tool and I'm a little confused as to how it will tie into my existing CA and EV environment. From what the techs at Globanet are saying, it's a pretty straight forward install. But does anyone have any experience installing this that might be able to share their experience?Also, I have to setup a single user to be able to review the ...
updated discussion 20 Apr 2015
Is it possible to do this? I thought I had seen it in the GUI before, but I don't see any references to it in the admin console or the help.Thanks.
updated discussion 20 Apr 2015
Users have an Empty folder under deleted items keep popping up. You click on it, it takes them to an empty search Vault screen. I deleted it couple of times, It keeps on coming back.It is a folder with a - next to itWe are using Enterprise Vault 6.0 SP2
updated discussion 20 Apr 2015
I'm using EV 5 sp7. The Retrieval Service will not start it says that "The process has attempted to access a protected memory address. Event ID: 4166.
updated discussion 20 Apr 2015
I'm in the process of testing an EV2007 SP4 -> EV8 SP2 upgrade in my lab.  Client machines are running the EV 2007 SP2 full client extensions.  Prior to upgrading, all archiving functionality was tested and working as expected.  After the upgrade, clients couldn't open any archived content through Outlook.  Double-clicking a shortcut opened it immediately, but the ...
updated discussion 20 Apr 2015
Hi, my customer is telling me that EV is overwriting the exceptions in Internet Explorer. I have only one policy, in the advance tab I put in "add the server to the intranet zone" the address of the ev server, and in web applications tab I put the checks in "add all enterprise vault servers to the intranet zone" and in "bypass local proxy server" Anyone knows why EV overwrite the exceptions ...
updated discussion 20 Apr 2015
Hey guys, kinda new to this site. We are getting ready to rollout EV8 client and after testing our package I noticed we continue to get the "Vault Cache" popup box on our test box after launching Outlook for the first time after the EV8 client upgrade\install. Do any of you know how I can force surpress this popup box so that our end-users wont see it when they launch outlook for the ...
updated discussion 20 Apr 2015
Everyone, EV Dashboard 0.12 is now available for download from www.evdiscuss.net/download See my previous posts: www-secure.symantec.com/connect/forums/ev-dashboard-asp-site-available-download https://www-secure.symantec.com/connect/articles/ev-dashboard-monitor-manage-maintain-enterprise-vault-infrastructure-users-mailboxes-archiv From the changelog you will see there a load of changes, ...
updated discussion 20 Apr 2015
BESR fails to run cmd files to put EV services into read only mode.  Backup Exec has no problem calling and running the same files successfully - run no problem manually also.  I have a requirement to BESR the server for DR rather than tape backup. Help! Stew
updated discussion 20 Apr 2015
Hello, My firm just bought the Bloomberg Importer tool and I'm a little confused as to how it will tie into my existing CA and EV environment. From what the techs at Globanet are saying, it's a pretty straight forward install. But does anyone have any experience installing this that might be able to share their experience?Also, I have to setup a single user to be able to review the ...
updated discussion 20 Apr 2015
Is it possible to do this? I thought I had seen it in the GUI before, but I don't see any references to it in the admin console or the help.Thanks.
updated discussion 20 Apr 2015
Users have an Empty folder under deleted items keep popping up. You click on it, it takes them to an empty search Vault screen. I deleted it couple of times, It keeps on coming back.It is a folder with a - next to itWe are using Enterprise Vault 6.0 SP2
updated discussion 20 Apr 2015
I'm using EV 5 sp7. The Retrieval Service will not start it says that "The process has attempted to access a protected memory address. Event ID: 4166.
updated discussion 20 Apr 2015
I'm in the process of testing an EV2007 SP4 -> EV8 SP2 upgrade in my lab.  Client machines are running the EV 2007 SP2 full client extensions.  Prior to upgrading, all archiving functionality was tested and working as expected.  After the upgrade, clients couldn't open any archived content through Outlook.  Double-clicking a shortcut opened it immediately, but the ...
updated discussion 20 Apr 2015
Hi, my customer is telling me that EV is overwriting the exceptions in Internet Explorer. I have only one policy, in the advance tab I put in "add the server to the intranet zone" the address of the ev server, and in web applications tab I put the checks in "add all enterprise vault servers to the intranet zone" and in "bypass local proxy server" Anyone knows why EV overwrite the exceptions ...
updated discussion 20 Apr 2015
Hey guys, kinda new to this site. We are getting ready to rollout EV8 client and after testing our package I noticed we continue to get the "Vault Cache" popup box on our test box after launching Outlook for the first time after the EV8 client upgrade\install. Do any of you know how I can force surpress this popup box so that our end-users wont see it when they launch outlook for the ...
updated discussion 20 Apr 2015
Everyone, EV Dashboard 0.12 is now available for download from www.evdiscuss.net/download See my previous posts: www-secure.symantec.com/connect/forums/ev-dashboard-asp-site-available-download https://www-secure.symantec.com/connect/articles/ev-dashboard-monitor-manage-maintain-enterprise-vault-infrastructure-users-mailboxes-archiv From the changelog you will see there a load of changes, ...
updated discussion 20 Apr 2015
BESR fails to run cmd files to put EV services into read only mode.  Backup Exec has no problem calling and running the same files successfully - run no problem manually also.  I have a requirement to BESR the server for DR rather than tape backup. Help! Stew
updated article 13 Apr 2015
IT investment into software and hardware inevitably fluctuates over time. This has been the case in recent years, with many organisations having to choose carefully what to invest money in, and what to perhaps leave behind, running an older version of some software, or on an older hardware platform.   This doesn’t just relate to money/cash investment, but also investment of time, training ...
updated article 10 Apr 2015
(This is deliberately very high level, every configuration is different, but summarises the process.) Digest We recently completed a move from SAN to Hitachi HCP HTTP/REST storage using the streamer interface. Only the Partition data was in scope and also included was moving the existing (closed) SAN partitions to Hitachi HCP hosted CIFS namespaces. Index data remained on local SAN storage. EV ...
updated article 10 Apr 2015
 The article below describes the changes made in Compliance accelerator in version 11 SP1 to support new content types SMTP, IMAP and Social. To support sampling for the new content type the compliance sampling mechanism was changed by removing the journal connector and migrate its functionality to Storage service. Compliance Sampling : We have been using the 'Journal Connector' ...
new article 26 Mar 2015
To Support IMAP and SMTP Feature, there were few changes made in Discovery accelerator and compliance accelerator for EV 11 SP1.  There is no major changes in the functionality as such .Below is the summary of the changes along with the Screenshots. On Archive management Screen, now the user have an option to filter archives based on 'Internet mail' so that user can filter IMAP ...
article comment 20 Feb 2015
article comment 20 Feb 2015
updated article 20 Jan 2015
In larger environments, it might be handy to have the Scheduled archiving reports send automatically to a mailbox, to see if there are any issues. You use a scheduled task to start a CMD file, which calls a powershell script that sends the last available full html files to a specified emailaddress (or addresses). In my environment, EV is installed on the D-drive. Adjust the reference to your ...
updated article 07 Jan 2015
There are many aspects of an Enterprise Vault Exchange-based Email Archiving Policy. Just a few years ago everything you could want to do was all in one policy, but it has been changed so that there is a desktop part, and an archiving part. There are dozens of settings that can be changed, and the question is how to make the best policy for the users in an organisation which be spread across ...
updated blog entry 13 Apr 2015
Do you have questions about Symantec User Groups? What types of User Groups are there? What are the Advisory Board roles and responsibilities? How do I start a new User Group? What prizes are given away at User Group meetings? All this information and much more!
new blog entry 03 Apr 2015
Migrating servers using the Server Settings Migration Wizard (SSMW) for Enterprise Vault can greatly simplify the steps which are need to successfully migrate to new server-hardware. Where can you find the SSMW? Well because it's a tool that changes, and is out-of-band to the main releases of Enterprise Vault, it's in it's own separate download location.  The latest can be found in this ...
new blog entry 27 Mar 2015
Enterprise Vault includes a management pack for System Center Operations Manager (SCOM). The pack defines rules that enable SCOM to monitor Enterprise Vault components and critical Enterprise Vault events in the Application Event Log on Enterprise Vault servers. If you not using SCOM and would like to understand how to implement the same monitoring capabilities with other tools, check out our ...
new blog entry 27 Mar 2015
The short answer is: Yes Exchange 2013 CU8 has now been certified for use with Symantec Enterprise Vault. Please see TECH225267 for more details. The Enterprise Vault Compatibility Guide will be updated during its next release cycle to reflect this support.
updated download 04 Nov 2014
All - Awhile back I posted a Query to pull the details and statistics for Vault Cache Content Cache (CC) download status'. I have since added details gathered by the ClientDiagnostics.aspx page introduced in 10.0.3. While you can go to an interactive page to view the ClientDiagnostic results, this may help to compare between the CC download status and the overall health of an individual VC: As ...
new download 27 Jun 2014
In certain circumstances when an exchange mailboxes are re enabled for archiving it get 'DefaultVaultId' from ‘ExchangeMailboxEntry’ table of directory database. A duplicate archive may get create if 'DefaultVaultId' is blank at the time when mail-box is re-enabled. Below SQL queries are helpful for Administrator if they need duplicate archive details to know the scope of issue if this is ...
updated download 04 Apr 2014
Hi there, It's often important to keep track of the size of your partitions. I've created a simple script that will report the size of each of your partitions. This script requires SQL Server 2008 R2 or greater on the server as well as SQL Server 2008 R2 Management Objects & Windows PowerShell Extensions for SQL Server on the machine running the script. There is a handy guide to this ...
updated event 25 Sep 2014
The EDGE Summit is one of the largest annual conferences focused on eDiscovery and related information governance challenges like data privacy and security, investigations and records retention programs.  Experts will explore technology and solutions impacting all eDiscovery professionals including digital investigations, information governance, and overcoming fiscal obstacles in building ...
updated event 15 Sep 2014
Adept-tec, Symantec and Vault Solutions are running a series of seminars* in London to enable you to become more adept at managing your Enterprise Vault environment. Don't miss this outstanding opportunity to register for our third seminar where you will be able to find out: What's new in Enterprise Vault 11.0.1 How to configure Fast Browse and Enterprise Vault Search Making ...
updated event 15 Sep 2014
Adept-tec, Symantec and Vault Solutions are running a series of seminars* in London to enable you to become more adept at managing your Enterprise Vault environment. Don't miss this outstanding opportunity to register for our third seminar where you will be able to find out: What's new in Enterprise Vault 11.0.1 ? File System Archiving - Why and How? NFS Archiving Why and ...
updated event 21 Aug 2014
Presented by: Matt Nelson Attorney and Legal Technology Expert, Information Governance Webcast Summary: Today’s era of technology and data growth presents new and unique challenges for businesses and corporate legal departments in particular. Some speculate that establishing a good “information governance” plan is the only way to address these challenges, yet the term “information ...
new event 06 Aug 2014
Informações sobre como o EV.Cloud pode completar o Office 365 demo da solução
updated event 13 Jun 2014
Everything you need to know about the recent release of Enterprise Vault 11  Register What's new in Symantec Enterprise Vault 11 Live - Thursday 26th June, 10am - 10:45am REGISTER NOW Find out how Symantec Enterprise Vault, the world's #1 archiving system has become ...
event comment 10 Jun 2014
updated event 03 Jun 2014
Adept-tec and Symantec are running a series of seminars* in London and Harrogate to enable you to become more adept at managing your Enterprise Vault environment. Don't miss this outstanding opportunity to register for our second seminar where you will be able to find out: What's new in Enterprise Vault 11 Configuring Enterprise Vault for mobile access  Improved management of PST ...
updated event 03 Jun 2014
Adept-tec and Symantec are running a series of seminars* in London and Harrogate to enable you to become more adept at managing your Enterprise Vault environment. Don't miss this outstanding opportunity to register for our second seminar where you will be able to find out: What's new in Enterprise Vault 11 Configuring Enterprise Vault for mobile access  Improved management of PST ...
new video 08 Aug 2014
In this video we introduce you to what virtual vault is, as an end-user. You'll see how you can create new folders inside Virtual Vault, drag and drop data to it, re-arrange data within Virtual Vault, and how to synchronize that data with your Enterprise Vault archive.
updated video 08 Aug 2014
In this video we explain what Vault Cache is from an end-user perspective.
new video 15 Jul 2014
This video provides an overview of the enhancements to the Enterprise Vault SCOM pack for Enterprise Vault 11. The video also presents Enterprise Vault SCOM architecture and performance counters.
new video 15 Jul 2014
This video presents the Enterprise Vault 11: Storage Safety Copy changes. The video outlines the new Storage Safety Copy architecture, including the new Storage Queue, as well as basic troubleshooting.
new video 15 Jul 2014
This video describes the enhancements to PST Migrations in Enterprise Vault 11, including: filtering, saved results, dashboard views and reporting. The video also covers the PST Password Override feature and outlines troubleshooting techniques.
new video 15 Jul 2014
This video shows the Enterprise Vault 11: Enterprise Vault Search feature. The video covers implementation, how to perform a search as well as basic troubleshooting.
new idea 20 Apr 2015
A SCOM guide explaining in detail the rules and monitors in the management pack. 
new idea 14 Apr 2015
When collecting content from some electronic content management systems, I must simultaneously collect an .XML file for each document that describes the metadata of the original document.  In a few cases, it is worth the effort to re-integrate the data from the .XML file into the original document.  In most cases, however, it is sufficient to simply preserve the .XML and ...
updated idea 01 Apr 2015
Hello Clearwell service account require Allow log on locally securty  right on Clearwell servers. This requirements is not aligned with security standarts. Would it be possible to remove the logon locally right requirement for Clearwell service accounts and use accounts for Clearwell services configuration only?
new idea 01 Apr 2015
Currently only Symantec support has permissions to view / modify MySQL data in Clearwell It would be nice to add an account withy read only permissions for Add-hog reporting Thanks Dmitry
new idea 25 Mar 2015
LS, When we process data for our Client we send them the File Notes overview to let them know which files have problems. At the moment you can create a CSV per processing Batch. Could you please add this option  Regards Bart Ulendorp