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Altiris Endpoint Management Migrations to 7.1

Created: 07 Mar 2011 • Updated: 01 Feb 2012 | 21 comments
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JustinM's picture
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This article contains a compilation of links to resources and information end users can utilize in support of Altiris Endpoint Management product migrations to version 7.1.

The entire page will be updated regularly and added to as needed.

7.x Common References and Links:

SMP 7.1 Documentation Landing Page
Symantec Enterprise Support Portal
Symantec Connect: Endpoint Management On-line Community
Altiris Product Family Landing Page
7.1 Planning and Implementation Guide
Best Practices for Symantec Management Platform 7.1
Installing the Symantec Management Platform Products
Symantec Management Platform Support Matrix
Migrating Site Servers and Agents to SMP 7.1
Optimizing SQL Server 2005 on Windows Server 2003
On-Box SQL Server maximum memory settings for Symantec Management Platform 7.0
Notes on configuring SQL Server for use with SMP 7
How do I create a new database or change the database being used by Symantec Management Platform 7.0?
How to use PreferredNSHost with Symantec Management Platform 7 (NS7)?
What and Where is NSConfigurator utility on NS 7?
What are the released Symantec Management Platform 7.0 versions and build numbers?
Can I use NS6 licenses on NS7 that are still valid?
SIM Resources
Symantec Installation Manager - Installation, Upgrade and Repair Best Practices
Creating an installation package with Symantec Installation Manager 7 (SIM 7)
How to enable MSI failures logging for Repairs, Uninstalls, or Installations with Symantec Installation Manager (SIM 7)?
Why the available Suites/Solutions appears grayed out after using the extracted files for SIM?
What Information should I collect for troubleshooting Symantec Installation Manager 7.0 (SIM7)?
How to uninstall Symantec Installation Manager (SIM 7) manually?
How to install NS/CMS on other than C: drive (or drive where SIM is installed)
What logs are created by the Symantec Installation Manager (SIM) 7?
Known Issues
After installing NS 7.0, unable to access NS Console: An error has occurred that prevents the Symantec Management Console displaying correctly
KNOWN ISSUE: Many files, registry keys and values, and directories are not removed when Symantec Management Platform is uninstalled

6.0 > 7.1 Migration - Detailed Information:

7.1 Planning and Implementation Guide
ITMS Migration Guide Version 6 to 7.1
Important things to know when migrating from Notification Server 6.x to Symantec Management Platform 7.1
How to migrate client machines with the Altiris Agent from NS6 to NS7?
Migration of 6.x Data to Symantec Management Platform 7.0
Upgrading to Symantec Management Platform 7.1 on a Notification Server 6.x or 7.0 computer
What is and how the Migration/Upgrade Wizard works?

7.0 > 7.1 Migration - Detailed Information:

7.1 Planning and Implementation Guide
IT Management Suite Migration Guide version 7.0 to 7.1
What is and how the Migration/Upgrade Wizard works?
Upgrading to Symantec Management Platform 7.1 on a Notification Server 6.x or 7.0 computer

Useful Licensing Information:

Customer Care
Managing Licenses
Processing Upgrades
Missing Certificate
Submit case through the Customer Care Portal
License Information used by Customer Care
Registering a serial number in the Licensing Portal

 

Symantec Management Platform Elements:

Workflow

Workflow Landing Page - Doc and Support

Hierarchy and Replication:

Hierarchy - Frequently Asked Questions
How replicating computers works within an Hierarchy?
How Resource Merging works within an Hierarchy

 

7.1 Solution Material:

ServiceDesk

ServiceDesk Landing Page - Doc and Support
7.1 Implementation Guide

Installing or Upgrading ServiceDesk 7.0 MR2 to 7.1 - Using a Domain-based Service Account

 

Previous Migration Page Content:

General Information

 
Altiris Knowledge-Base Web-page
Symantec Connect Endpoint Management & Virtualization (Blogs & Forums) Web-page
Altiris License Management Portal Website Location

Client Management Suite 7.0

 
Client Management Suite 7 Product Tour Flash Video
Altiris 7 Client Management Suite Data Sheet PDF Document
Altiris CMS 7.0 Users Guide Product Documentation
Altiris CMS 7.0 Installation and Deployment Tour Camtasia Video

Server Management Suite 7.0

 
Altiris 7 Server Management Suite Data Sheet PDF Document
Server Management Suite 7 Product Tour Flash Video
What's New in Altiris Server Management Suite 7.0 Web-cast

Symantec Management Platform

 
Altiris 7 Planning & Implementation Guide Knowledge-base Article
Symantec Management Platform Capacity Planning Knowledge-base Article
Migrating from Carbon Copy to PCAnywhere Knowledge-base Article
Symantec Management Platform Installation Guide Product Documentation
Symantec Installation Manager 7.0 Release Notes Knowledge-base Article
Symantec Management Platform Users Guide Product Documentation
Symantec Management Platform Support Matrix Knowledge Article
Minimum System Requirements for Symantec Management Platform 7.0 Knowledge-base Article
Symantec Management Platform 7.0 SP2 Release Notes Knowledge-base Article
Task Server 7.0 SP2 Release Notes Knowledge-base Article
Notification Server 7.0 SP2 Release Notes Knowledge-base Article
Symantec Management Platform 7.0 SP2 HF1 Release Notes Knowledge-base Article

Inventory Solution 7.0

 
Inventory Solution 7.0 User Guide Product Documentation
Inventory Solution 7.0 Release Notes
Inventory for Network Devices 7.0 Release Notes Product Documentation
Migrating Inventory Solution 6.0 to 7.0 Knowledge-base Article
Asset Discovery and Tracking Camtasia Video

Software Management Solution 7.0

 
Software Management Solution 7.0 User Guide Product Documentation
Software Management Solution 7.0 Software Portal Guide Product Documentation
Migrating Software Delivery Solution to Software Management Knowledge-base Article
Software Management Solution 7.0 Release Notes Product Documentation
Software Discovery and Usage Metering Using Software Management Solution 7.0 Camtasia Video
Software Packaging and Delivery Using Software Management Solution 7.0 Camtasia Video

PCAnywhere Solution 12.5

 
Symantec pcAnywhere Solution 12.5 User Guide Product Documentation
Symantec pcAnywhere Advanced Configuration Guide Product Documentation
Symantec pcAnywhere Solution 12.5 Release Notes Product Documentation

Patch Management Solution 7.0

 
Patch Management Solution 7.0 for Windows Product Documentation
Patch Management Solution 7.0 for Linux Product Documentation
Software Patching and Updating using Patch Management Solution 7.0 Camtasia Video
Patch Management 7.0 Release Notes Product Documentation

Deployment Solution

 
Deployment Solution for Client 7.0 User Guide Product Documentation
Symantec Ghost Imaging 7.0 Foundation Guide Product Documentation
System Provisioning with Deployment Solution 7.0 Camtasia Video
Deployment Solution 6.9 SP2 User Guide Product Documentation
Deployment Solution 6.9 SP2 Admin Guide Product Documentation
Deployment Solution for Dell Servers 3.1 SP1 User Guide Product Documentation
Deployment Solution for Network Devices 6.0 User Guide Product Documentation
Deployment Solution for Client 7.0 Release Notes Knowledge-base Article
Deployment Solution from Symantec 6.9 SP2 Release Notes Knowledge-base Article
Deployment Solution for Dell Servers 3.1 SP1 Release Notes Knowledge-base Article
Deployment Solution for Network Devices 6.0 Release Notes Knowledge-base Article

Out of Band Management 7.0

 
Out of Band Management 7.0 SP1 User Guide Product Documentation
Out of Band Management 7.0 SP1 Implementation Guide Product Documentation
Out of Band Management Component 7.0 Release Notes Product Documentation

Real-Time System Manager

 
Real-Time System Manager 7.0 User Guide Product Documentation
Real-Time System Manager 7.0 Release Notes Product Documentation
Real-Time System Manager & Remote Assistance Camtasia Video

Monitor Solution 7.0

 
Monitor Solution 7.0 User Guide Product Documentation
Monitor Solution 7.0 Release Notes Product Documentation

Comments 21 CommentsJump to latest comment

Frank Fleming's picture

Thanks JMart, this is terrific. I was out at Altiris last week for a little additional pre-release 7.1 training. Obviously, 7.1 provides a lot of uplift for our Altiris customers who have been waiting awhile for this release.

But a couple other big takeways for me from last week were the concerted efforts that Altiris put into documentation and also testing of different design scenarios. Everyone will always want more but the increased emphasis on these important items is greatly appreciated.

Frank Fleming - VP Sales, Operations & Consulting

ExpressAbility (www.expressability.com)

Symantec Master Specialists (Altiris, Endpoint Mgmt & Security, Mobility)

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JustinM's picture

Awesome Frank.  

 

Please by all means submit feedback or ideas on how we can continue to refine and improve the content.  If you create an idea for docs or content post/link it here as well.

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Brandon's picture

The efforts really show in the 7.1 implementation guide. The documentation is excellent so far. Some of the images are a little confusnig to me (where each step of communication is detailed), but it went above and beyond in most cases as I was looking for information.

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JustinM's picture

Still under edit.  There are other links to resources that are also currently in tech edit.

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afreburg's picture

Thanks for the great info Justin!

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jamesmax's picture

Thank you for all of the links. I'm assuming the section titled "Previous Migration Page Content" is mostly for older user manuals (Ex: DS 6.9).

Is it possible to migrate from DS 6.9 to 7.1?

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mclemson's picture

There is no migration from DS 6.9 to DS 7.1.  You can import the image files as resources on your new server, however, using a utility included in the Tools directory on the 7.1 server.  But the jobs and tasks cannot be imported.  You can export them as .bin, but this is only compatible with DS 6.x.

Mike Clemson, Senior Systems Engineer, ASC
Intuitive Technology Group -- Symantec Platinum Partner
intuitivetech.com

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Pascal KOTTE's picture

Do not use DS 7.1 yet, if you already use DS 6.9, except: need to integrate into a CMDB, reuse existing org.views/filters.

DS 6.9 still supported from Symantec this date, no problem to use with ITMS 7.1: can coexist DS 7.1 (except for the PXE part: must make a choice, because DS 7.1 not able to use "MAC filters" or "delay" like DS 6.9 able to!)

~Pascal @ Kotte.net~ Do you speak French? Et utilisez Altiris: venez nous rejoindre sur le GUASF

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yabru's picture

Given the complexity and the issues we initially had when Service Desk 7.0 came out, i was under the impression this was going to be documented as well.

There were A LOT of hidden secrets with installing Service Desk 7.0 and the following document went a long way to making this simpler.

HOWTO31346

Is anyone aware of something similar to take you from SD 7.0 on Win2003 to SD 7.1 on Win 2008 R2 ?

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JustinM's picture

Those details are in the implementation guide and the release notes.

 

Please post any outstanding questions here.

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Maymne's picture

This link doesn't work, for me at least. Is this a limited access link, or is the link itself the problem?

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mclemson's picture

If that happens I just open in a new window.  Works fine.

Mike Clemson, Senior Systems Engineer, ASC
Intuitive Technology Group -- Symantec Platinum Partner
intuitivetech.com

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Nitin.Mak's picture

Thanks a lot for having one stop for all documents !!!

There are lots of queries building up in the customer's mind... hope this will help to answer upto some extend !!

Going through couple of documents on 7.1 now ...

Thanx and appreciate the efforts to collate everything at one place.

Regards/Nitin

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McSanman's picture

The links appear to be dead. Cannot get a webpage returned on any links here:

https://www-secure.symantec.com/connect/articles/altiris-endpoint-management-migrations-71

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mclemson's picture

SymWise seems to be down right now.  I've made sure that Connect admins are aware.

Mike Clemson, Senior Systems Engineer, ASC
Intuitive Technology Group -- Symantec Platinum Partner
intuitivetech.com

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mrjware's picture

Wow,  JMart you are just too cool!!! Thanks for all your work on this!!  You should be promoted.

JWare

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vickyj's picture

Thanks

Thanks & regards,

Mr. Vicky D Jadhav

Tech Support Analyst – SEP (FL)

Symantec Corporation - www.symantec.

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SMP-n00b's picture

Excellent Article! Very Informative! Thank you so much :)

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efyuze's picture

JMart thank you so much for this article !!!

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riva11's picture

Excellent article, thanks for this helpful compilation.

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