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Articles Created For You By Technical Support & Trusted Advisors

Updated: 22 Sep 2010 | 9 comments
Hear4U's picture
+6 10 Votes
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We've created this "aggregation" of articles created by our technical support staff, along with our Trusted Advisors, among others, to help you.  These articles have received quite a few positive votes, comments, etc., and we want to ensure your access to them remains as easy as possible.

I'll add to this list as others are created, or I see new articles get upwards of 10+ votes.

Best,

Eric

Managing SEP with Symantec Software Management Solution, Part 1: Software Resource -
https://www-secure.symantec.com/connect/articles/m...

How to use SEP to protect against rogue browser helpers -
https://www-secure.symantec.com/connect/articles/h...

Usage of "IIS Diagnostics Toolkit - Authentication and Access Control Diagnostics 1.0" For Advanced Troubleshooting with SEP Manager and IIS Issues:
https://www-secure.symantec.com/connect/articles/u...

Tech Support Top 25 articles (updated by support)
https://www-secure.symantec.com/connect/articles/l...

Troubleshooting LiveUpdate Issues
https://www-secure.symantec.com/connect/articles/t...

How to capture Sep/Sepm communication logs with SylinkMonitor of MR3 onwards
https://www-secure.symantec.com/connect/articles/h...

Centralized exceptions policies - why to use them and how to configure them
https://www-secure.symantec.com/connect/articles/c...

How to create a new reporting, virtual directory IIS manager Troubleshooting...
https://www-secure.symantec.com/connect/articles/h...

Comments

SAM_SHAIKH's picture
14
May
2009
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Hi Erc, Nice to see such

Hi Erc,

Nice to see such articles...

Really appreciated.. Thanks. :-)

Rgrds,
SAM

jbmtl's picture
24
Jun
2009
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nice articles

these really nice arcles

and very useful also

thanks to you

mon_raralio's picture
10
Jul
2009
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Will this be a monthly thing?

Will this be a monthly thing? I hope so. :D

“Your most unhappy customers are your greatest source of learning.”

Nel Ramos's picture
19
Jul
2009
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I second Mons comment... This

I second Mons comment...
This would help us big time...
Hope we check out the latest before asking inquiries in the forum thus minimizing clutter..
thanks...

Nel Ramos

KSchroeder's picture
20
Jul
2009
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Hi Eric, Can you suggest to

Hi Eric,
Can you suggest to the other Community managers for each area to do the same?  I'd create my own, but I might be biased towards which articles to post! :)

Is there any function in Connect to "sticky" a certain thread so it is always on the first page of the Forums (or any of the areas, including Articles, Blogs, etc)?  I haven't seen if so (well I suppose posting it on "the wall" is similar)...

Thanks,
Kyle
Symantec Trusted Advisor

For Forum threads, please click "Mark as Solution" if answered.
For all content, please give a thumbs up if you agree with or support the post.

Hear4U's picture
20
Jul
2009
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Hi folks, I'll be sure to pass this along to the other Comm Mgrs

We're continuing to add videos, etc., so make sure you "subscribe" to this thread to stay on top of all the new articles you've asked for, and we provide.  If you find an article or video on the SEP community, that should be on the list above, please let me know!

Best,

Eric

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Ajju's picture
06
Aug
2009
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Thanks for the articles

Thanks for the articles provided. It will help in day to day activites.

ajeet kumar's picture
06
Aug
2009
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very gud articles thank you

very gud articles
thank you

steffen910's picture
07
May
2010
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very gud information

very gud information