What is required to create such environment, where you will be able to receive mail notifications about Agent service crash from any of available managed endpoints via mail?
This scenario is applicable for SMP 7.1.x and SMP 7.5.x
1. Open SMP Console ⇒ "Reports" ⇒ mouse right click menu on root "Reports" folder and click "Import" ⇒ take attached "List of Agent service(s) crash occurring on managed endpoints.xml" and click "OK".
Now you will have a report, which will shows all available records about when and what Agent service was crashed on appropriate managed endpoint
2. You can create a custom right-click menu action to establish Remote Desktop Connection session to required managed endpoint from "List of Agent service(s) crash occurring on managed endpoints" report, where crash of service occurred.
Now you have ability to establish RDC session via mouse right click menu on managed endpoint name from "List of Agent service(s) crash occurring on managed endpoints" report
Note: You will need to install right-click action certificate on your Notification Server
3. You can create your Automation policy to receive notifications messages about "List of Agent service(s) crash occurring on managed endpoints" report data via mail.
SELECT rg.[_ResourceGuid] AS [Machine GUID],[Name] AS [Host Name], [IP Address],[OS Name], [_eventTime] AS [Process Crash Date], [State], [Process],[Source], [Assembly], [Dump] FROM [dbo].[Evt_AeX_Client_Crash_Detection] rg JOIN vComputer ON rg.[_ResourceGuid] = [Guid] ORDER By [_eventTime] DESC
Note: To make possible to receive mail notification from Notification Server, you need to specify SMTP Settings on Notification Server.
Thanks,
IP.