BarCode Asset Synchronization

This document references Barcode Solution release 6.7 if you are unfamiliar with the changes made in this current release check the out the release notes: Altiris® Barcode Solution™ 6.7 Release Notes at https://kb.altiris.com article ID 37810

Please note there is an Altiris barcode Solution 6.7 Hotfix 41762 that is recommended to be installed as well.

Once Barcode Solution 6.7 and recommended Hotfix 41762 is installed and configured properly. You will need to install Barcode Manager on a host computer and Barcoder on the Barcode device. Please see BarCode Manager and Barcoder Install document for a detailed description. These programs must be installed before you can start uploading and downloading Assets.

Downloading Assets to the handheld:

Any data specified in the user profile and the Manage Handheld Device page will be uploaded to the barcode device in the initial synchronization. It may involve the transfer of a significant amount of data, so ensure you have a good connection (either wireless or through a cradle) with the Notification Server.

*Downloading more records than can be utilized by the barcode device memory will generate a memory warning.

1. On the Barcode device, select Start > Programs > Symantec Altiris Barcoder.
2. Select Synchronization.
3. Enter your profile credentials and select Login.
   
   1. username@company.com
   2. Your password
   3. Altiris NS name or Altiris NS IP address
      
      

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4. Select a profile and select NEXT, choose a synchronization option and select Sync.
   
   1. Upload Only
   2. Download Only
   3. Synchronize
      
      

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5. Once the Synchronization is complete, select Menu to get back to the menu screen.
6. Select Quick Scan. This is a convenient way to scan your assets or assign details to assets such as owner, cost center, and status.
   
   

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7. If you have a location barcode, scan it. Otherwise, select the location of the Barcode, if desired. You can also assign other details, such as the owner, cost center, and status.
8. Select Create new asset on unknown barcode if you want to create a new asset when a barcode is not found on the barcode device.
9. Scan the barcode. (Included are screen shots of the different screens you will see going thru creating a new asset on unknown barcode)
10. Repeat until all assets are scanned and select Save.
    
    

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Upload from the Barcode Device:

After the asset data has been scanned, you can upload it from your scanner/barcode device to the Notification Database. This is the same process that is explained above when you do synchronization. The only difference is the amount of data that will be transferred. Now only new or changed data will be synchronized.

By default, you need to verify the asset data before it is loaded into the Notification Database. You do this from the Upload Verification page.

To verify asset data:

1. Open the Altiris Console and click the Tasks tab.
2. In the left pane, navigate to Tasks > Barcode > Manage Changes > Upload Verification.
3. In the Batch Summary Table in the right pane, select the batch of uploaded data you want to verify.
4. Click Batch Details.
5. In the Batch Details window, you will see all resources with new or changed data.
6. To view a resource's changed details, select a resource and click Resource Details, or simply double-click the resource.
   
   Note: The two top tabs in the Resource Details window display two sets of data for the resource: one set of data is uploaded from the barcode device, and the other set of data displays existing data on the Notification Server. Any new or changed field is highlighted by a blue box.
7. Click Apply.
8. Exit the page and return to the Batch Summary Table.
   
   Note: When you return to the Batch Summary Table after applying changes to resource details, the Conflicts field will be less.
9. Select the relevant batch and click Apply to save changes.
   
   

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To resolve conflicting data:

1. Open the Altiris Console and click the Tasks tab.
2. In the left pane, navigate to Tasks > Barcode > Manage Changes > Conflict Management.
3. In the Batch Summary Table in the right pane, select the batch of uploaded data you want to verify.
4. Click Apply.
   
   

   Click to view.