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Create Log Entry

Created: 13 Jun 2012 • Updated: 10 Jul 2013
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Collaborators: SymantecWorkflowTeam
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Create Log Entry

Component definition

This component creates a log entry that includes log level (debug, error, fatal, info, warn), and user-defined text. You can view the log entries that the Create Log Entry component creates in the Configuration and Logging Tool under the Log Viewer tab.

Component icon

Description of component output paths


The component output paths are described in the following table:

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Description of component tabs and their properties

The properties on the Configuration tab in the Create Log Entry component are listed and described in the following table:

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Log Entry Level


Log Entry Text


The properties on the Settings tab in the Create Log Entry component are listed and described in the following table:

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Component Class Name

The class name of this component. This property is not editable, but useful if you call Symantec support.


The description of this component. This property lets you describe how the component is used. You can use it to provide any wanted
documentation for this component.

This description is included in
the model reports that are created when you click Plugins > Generate Business Model.


The physical location of the top left point of this component on the
workflow model.


The name of this component. You can change the name.

If you changed the component name when you double-clicked it on the workflow model, the changed name appears here.

Override Background Color

This property lets you change the background color of this component.

To Do

This property lets you record what you still need to do with the
component. Use this property to help you remember the configuration that you want to apply to this component.

The text that you enter for this property appears at the bottom of the component editor. If you enter text for this property, a checklist symbol appears on the component in the workflow model.

Is Enabled

This property lets you enable or disable the component. By default,
components are enabled. When a component is disabled, it has no
effect on the Project. Uncheck Is Enabled to disable the component.

  • Execution Outcome

    If a component with more than one outcome
    path is disabled, you must select which outcome path you want the component to take. Click the Execution Outcome drop-down list and select the outcome path for the workflow to follow.

  • Disabled Mapping

    If the component has output parameters, you must configure all output parameters with fixed data to pass on. This configuration can be performed in the Disabled Mapping option.

Connection information

Not applicable

Component settings


Use cases

Here is one example use for the Create Log Entry component:

  • Broken email

    In a Monitoring Project, a warning email fails. The process creates an error log entry instead.

Broken email

Scenario: If the amount of disk space gets too low, an email is sent to the server administrator with a low disk space warning. If the email fails to send, the process creates a log entry instead.

Process: This process is created as a Monitoring Project type.

The following screen shot shows the process:

A GetComputerInfo component checks a server and returns the information to the process. A Number Range Rule component checks the remaining disk space and takes action if the disk space is low. Depending on how low the disk space is, one of two emails is sent to the server administrator.

If the emails fail, the server administrator has no way of knowing that the server is about to run out of disk space.

An Exception Trigger by Components component watches the email components for failure. If one fails, an exception is triggered and the workflow jumps to the exception component.

Before a log entry can be created, the Create Log Entry component needs to have access to process data from the GetComputerInfo component. Because the Create Log Entry component is not downstream from this component, it cannot see its data. The Variables Exist component makes this data available to the log component.

The following screen shot shows the Create Log Entry editor looks like:

Here we see the Create Log Entry editor and its text editor. The log message contains process variables from the GetComputerInfo component, showing how much disk space remains on the server. This message appears in the Configuration and Logging Tool after the entry is created. Access the tool at Start > Programs > Altiris > Workflow Designer > Tools > Workflow Explorer.

Other components in this example are as follows:

  • GetComputerInfo

  • Number Range Rule

  • Send Email

  • Exception Trigger by Components

  • Variables Exist

For more information on logging, see the Workflow Solution Administrator's Guide.

When you run a Project in the debugger, you can see the progress and diagnose any problem areas or components. When you publish a Project, you cannot see the process running. Logging components help you "see" your process running by logging successful or unsuccessful steps along the way. You can view these logs in the Configuration and Logging Tool at Start > Programs > Symantec > Workflow > Workflow Designer > Tools > Workflow Explorer.

Other usage ideas

  1. Monitoring Project check

    A Monitoring Project runs each morning on a schedule and is set to notify someone if an error occurs. To show that it is still running successfully when errors do occur, the process creates an info-level log message each time it runs. This log shows up in the Workflow Explorer Configuration and Logging Tool. The person responsible for the Monitoring Project can check the Log Viewer each morning to ensure that the process is still running correctly.

  2. Second-option notification

    A company does not want to risk having a website go down. A Monitoring Project is set up to switch to a second-option server if the main server goes down. Because this switch happens automatically, the network administrator may not immediately know that the main server has gone down. A Create Log Entry is included in the Monitoring Project to create a log entry if the server-switch happens.

    This idea can also be adapted to fit other second-option situations,. For example, to contact a specific person, or to use constant data instead of dynamic data from a database.