Two portions or versions of PGP Desktop heavily depend on accessing windows file shares. These are PGP Netshare and PGP Whole Disk Encryption for Workgroups Edition (WDEWE). Both are sensitive to how the Windows file share is created. Creating the shares from within the Shared Folders management console will eliminate a whole series of potential issues.
Open the Shared Folders managment console by:
- Right click on the "My Computer" icon
- In the menu which appears select (click on) "Manage"
- This will open the Computer Management console
- On the left hand side click on the plus [+] next to the "Shared Folders" item
Alternatively you can open it by:
- Opening the "Run..." dialog box. (On Windows 7 computers you can use the "Search" area instead.)
- Type "fsmgmt.msc" (without the quotes) in the box
- Press [Enter]
- Click on the "Shares" folder on the left hand side.
- In the right hand side right click in the blank white area
- Select (click on) "New File Share..."
- Take note that for most netshare installs you will want to allow users modify or full control permissions. WDEWE installs can use more restrictve permissions.
- You will also want to ensure that the permissions on the folder in the NTFS will allow users appropriate access.
Things to consider when creating the share name, user and password:
- PGP WDEWE is case sensitive for server name, share name, user name and password.
- While pgp netshare users do not require anything besides read access, they will only be able to create or modify files if the share and NTFS permissions allow these actions.
- PGP WDEWE wil use the credentials from the URI in the managment console to access the share rather than the current user's login for Windows. This means you only need to give NTFS and share permission to the account you enter in the URI