Data Loss Prevention

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Disable DLP Enforce Certificate Error for Internet Explorer 

Aug 30, 2014 11:10 AM

The web console of the DLP Enforce is a https one. Everytime the user launch Internet Explorer to try to log into the DLP Enforce, there will be a certificate error such as this:

DLP_Cert_Error_01.png

The user need to click 'Continue to this website (not recommended)' to continue the login.

Here are the method and steps to disable the DLP Enforce certificate error.

1. Click the 'Certificate Error' button of the Internet Explorer, then click 'View certificates' link:

DLP_Cert_Error_02.png

2. Click 'Install Certificate' button:

DLP_Cert_Error_03.png

3. Click Next button:

DLP_Cert_Error_04.png

4. Select the 'Place all certificates in the following store' option, the click 'Browse' button:

DLP_Cert_Error_05.png

5. In the certificate store list, select 'Trusted Root Certification Authorities', then click 'OK' button:

DLP_Cert_Error_06.png

6. Click 'Next' button:

DLP_Cert_Error_07.png

7. Click 'Finished' button:

DLP_Cert_Error_08.png

8. Click 'Yes' button on the Security Warning windows:

DLP_Cert_Error_09.png

9. Click OK of the certificate import wizard:

DLP_Cert_Error_10.png

After imprt the certificate of the web console of DLP Enforce, you will need to change a configuration of the Internet Explorer to disable the certificate check.

10. Click the Tools' menu of the Internet Explorer, then select 'Internet Options':

DLP_Cert_Error_11.png

11. Select 'Advanced' tab, then find out the option 'Warn about certificate address mismatch':

DLP_Cert_Error_12.png

12. This option is enabled by default, you need to uncheck this option and restart Internet Explorer:

DLP_Cert_Error_13.png

The next time launch Internet Explorer to log into DLP Enforce, there will be no certificate error.

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Comments

Feb 17, 2017 05:04 AM

hello,

 

 you could also deploy a certificate signed by a known Certificate Authority into your tomcat server.

 

 regards

Jul 25, 2016 09:06 AM

Hi,

Will this need to be compelted by all users who utilise the tool?


Regards,
Gwilym

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