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Error 1042 with Activating a Layer in SWV 6.1 RC1

FrankB's picture

I just had this error and it seems to be related to the SWV 6.1 RC1.
I'm a fan of the RSS Feed Reader Greatnews (Freeware) and it didn't Activate anymore.
The error was 1042, I found it was: 1042 - FSL2 ERROR WRONGVERSION

I noticed after reading the <a href="http://svs4all.com/site/swv-symantec-workspace-virtualization-61-release-candidate-1-release-notes">release notes</a> of the RC1 version (Layers aren't backward compatible) that it had to be the layer conversion.

So why were the others working, and this one not?

After some digging in the registry I found the issue:

Every Layer has 2 Folders in the registry under: HKEY_LOCAL_MACHINE\System\Altiris\FSL\

The settings of the Read-Only part of the Layer and the settings of the Writable part of the layer.

In my case it was: HKEY_LOCAL_MACHINE\System\Altiris\FSL\1 and HKEY_LOCAL_MACHINE\System\Altiris\FSL\2

The 1 Folder is the Read-only part (in my case) for this layer and the folder 2 was part of the Writable part of the Layer.

Well after comparing with the other layer I found a little discrepancy:

Have a look for yourself, there is a Major and a Minor version DWORD Value in each part of the Layer.

All other layers where showing: Major '2' and Minor '3' value.

My layer was set to Major '2' and Minor '2'

So when I changed (in both parts) the Minor version to '3'

My layer was fine and running as smooothly as ever.

Whenever you have this minor issue, here is the solution

Cheers, FrankB

erikw's picture

Thanxss

I never saw the error, but thanxs for bringing this to our attention.

Regards
Erik
www.DinamiQs.com
Dinamiqs is the home of VirtualStorm (www.virtualstorm.org)

marcoh's picture

Thanks for pointing this

Thanks for pointing this out.
Layer upgrades should indeed be automatic, but I have also had a layer where it didn't work.
You can also fix this by resetting the layer.

Thanks,
Marco

FrankB's picture

A reset is also working but...

I didn't want to loose the data it contained :)

______________________________________________
Frank Bastiaens
Senior Technical Consultant
Vanderlet B.V.

ohzone's picture

See this article for more information

Jeremy Hurren of Symantec wrote the following article How Symantec Workspace Virtualization Handles Changes to Layer Format with information important to the workaround FrankB disucsses in this post.

Endpoint Management & Virtualization
Community Manager
www.twitter.com/EMnV_symc

Watcher's picture

Thanks for the tips

I will keep this in mind with our upcoming SWV implementation.