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Exchange Provisioning Task fails , Event 13360 8390 8391 41111 kodlu olaylara dair

Created: 19 Mar 2014
Baris Aydogmusoglu's picture
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Merhaba,

Symantec Enterprise Vault Provisioning task'i bazı kullanıcılarınızı işleyemeyebilir ve hata kodu olarak üstteki olay kodlarını event viewer'a düşürebilir.

Event 13360
Description: An error was detected while accessing the Vault
Database 'EnterpriseVaultDirectory' (Internal reference: .\ADODataAccess.cpp
(CADODataAccess::ExecuteSQLCommand)
Description: String or binary data would
be truncated.
V-437-13360

Event ID: 13360

Task Category: Directory Service Description: The statement has been terminated.SQL Command: INSERT ExchangeMailboxEntry (ExchangeMailboxEntryId, LegacyMbxDN, MbxDisplayName, MbxAlias, MbxNTUser, MbxNTDomain, MbxArchivingState, MbxExchangeState, ExchangeMbxType, MbxWarningLimit, MbxSendLimit, MbxReceiveLimit, MbxSize, MbxItemCount, DefaultVaultId, City, Company, Country, Department, EmployeeType, FirstName, LastName, Office, State, Title, UseQuota, LastModified, PolicyEntryId, PSTPolicyEntryId, PolicyTargetGroupEntryId, PolicyTargetMemberEntryId, ADMbxDN, ExchMbxGUID, MbxStoreIdentity, ADMbxFlags, DesktopPolicyEntryId)

HRESULT 0x80040e57 V-437-13360

Event ID: 41111

Event Category: Exchange Provisioning Task
Description: The Exchange mailbox provisioning task failed during processing of a mailbox. The task is continuing. Task: Exchange Provisioning Task User: user Provisioning group: Provisioning Group Group member: Group member

Error: Failed to insert a record:The EnterpriseVault.DirectoryConnection object reported an error. Continuing will cancel the connections. V-437-41111

Event ID: 8390

Task Category: Directory Service Description: The EnterpriseVault.DirectoryConnection object reported an error. Continuing will cancel the connections. V-437-8390

Event ID: 8391 Task Category: Directory Service Description: The EnterpriseVault.DirectoryConnection object reported an error. Continuing will cancel the connections. V-437-8391

Bu issue'nun sebebi (normal şartlarda ) ExchangeMailboxEntry tablosundaki izin verilen katarker uzunluğundan dolayıdır. (64 byte )

İşlenemeyen kullanıcıların aşağıdaki attribute'larını izin verilen limit doğrultusunda düzenleyebilirsiniz.

  • Department
  • Title
  • Country
  • First name
  • Last name
  •  

Sorun ilgili ürünün resmi sitesinden bilgi almak isterseniz aşağıdaki link'e bakabilirsiniz.

http://www.symantec.com/business/support/index?page=content&id=TECH54900&key=50996&actp=LIST

Herkese sorunsuz ve neşeli günler dilerim.