Video Screencast Help

A graphical overview of using Sym Help tool

Created: 12 Aug 2013 • Updated: 20 Aug 2013 | 5 comments
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Samir-Ahmed's picture
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If you want to have pre installtion check,Health checkup, recommendations and collect logs for support. Then please go through the document so that you can learn how to run a Sym help tool

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SkipStPierre's picture

Its a great start!  Which Symantec Products will this tool help me with?  Should we mention a few user scenarios for partners or customers?  I really like the direction SymHelp is heading.

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DGLMike's picture

Refer to the second screen shot in the Word document for the list of products :)

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Mithun Sanghavi's picture
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Mick2009's picture

The latest release of SymHelp includes enhanced capabilities for threat detection and removal.  For details, please see:

About the Threat Analysis Scan

How to run the Threat Analysis Scan in Symantec Help (SymHelp)

Many thanks!


With thanks and best regards,


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Chetan Savade's picture

Hello Everyone,

Here is an article about Symhelp: SymHelp for Symantec Endpoint Protection - Quick and easy help with your installation, configuration and deployment

Chetan Savade
Sr.Technical Support Engineer, Endpoint Security
Enterprise Technical Support

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