Issue: High Disk Space is being consumed by C:\Program Files\Symantec\Symantec Endpoint Protection Manager\data\outbox\Importpackage
C:\Program Files\Symantec\Symantec Endpoint Protection Manager\data\outbox\Importpackge is a folder that is first seen in SEP 12.1
Error: Files are created in the above stated folder that can grow and continue to take up all available HDD space.
Cause: These files were suppose to be Truncated during Upgrade process from Symantec Endpoint Protection version 11.x to Symantec Endpoint Protection version 12.1.
Follow the Steps below for deleting those files:
- Take a Backup of Database OR Follow the Disaster Recovery Steps for 12.1
- Stop the Symantec Embedded Database and Symantec Endpoint Protection Manager service from services.msc
- Go to: C:\Program Files\Symantec\Symantec Endpoint Protection Manager\data\outbox\ImportPackage
- Delete the files from Import package and monitor it.
If incase, that does not Resolve.
Follow the Disaster Recovery steps for Symantec Endpoint Protection version 12.1