Video Screencast Help
Symantec Appoints Michael A. Brown CEO. Learn more.

How to Archive/Backup Incidents

Created: 29 Jan 2012 • Updated: 30 Jan 2012 | 2 comments
Language Translations
yang_zhang's picture
+4 4 Votes
Login to vote

For some reasons, you may want to archive/backup the incidents of your DLP system:

  • Free up space: save off a collection of incidents in order to free up space in the database
  • Allow investigation, maintain compartmentalization: export a set of incidents to deliver to an investigations team to look into, and, this investigations team doesn't have direct access to the DLP system.
  • Leave a teaser (DEMO): leave potential clients with snapshots of incidents generated during a software trial.

At this time, you have two options to archive/backup your incidents:

Option 1:

To archive/backup the incidents from the DLP Enforce Server Console UI:

1. Login to DLP Enforce Server Console, go to 'System' --> 'Incident Data' --> 'Web Archive'.

2. Enter the Archive Name.

3. Select the report name from the 'Report to Export' drop-down list. This report should contain all the incidents you requested.

4. Click 'Create' button:

5. Defaultly, the report will be saved to this location: \Vontu\Protect\Archive\[Report Name]

All the incidents will be saved into an easy readable HTML format.

Option 2:

Perform a cold backup of the DLP database and restore it to another server if you need to recover an incident.

For information about peforming a cold backup please refer to your System_Maintenance_Guide.pdf

Comments 2 CommentsJump to latest comment

AR Sharma's picture

Small and to the point!

Thanks & Regards,

AR Sharma, CISSP

IBM Certified System Admin- Lotus Domino V7

ITIL V2 Certified

0
Login to vote
longway's picture

Good! We can archive our incidents for the review of our external reviewer.

0
Login to vote