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How do I identify the Installation packages downloaded through Liveupdate ? What are different ways to add to installation packages to SEP Manager ? 

Jul 15, 2009 06:57 AM

How do I identify the Installation packages downloaded through Liveupdate ? What are different ways to add to installation packages to SEP Manager ?


Firstly, Client installation packages added through LiveUpdate have version numbers that end in a zero, and allow duplicate packages to be added


In the Symantec Endpoint Protection Manager Console, client installation packages display the package version number, such as 11.0.4000.1567. Installation packages always have a unique numeral in the third position such as 11.0.4000.x and 11.0.4002.x. To display the package version number, click Admin > Install Packages > Client Install Packages, and then look at the Version column.


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This version number display method is used when you add new packages to Symantec Endpoint Protection Manager in one of the following ways:

- By running Setup.exe from the \SEP directory of the installation media.
- By selecting either the SAV64.info or SAV32.info file from the SEPM\Packages directory of the installation media.
- By over installing the latest release of Symantec Endpoint Protection Manager.

You can also add a package to Symantec Endpoint Protection Manager a fourth way, by running LiveUpdate from Symantec Endpoint Protection Manager. If the latest package is available from Symantec by LiveUpdate, and LiveUpdate is configured to download these packages, the package also appears in the Client Install Packages list. However, packages added through LiveUpdate display the version number differently than packages added the other ways. A package added through LiveUpdate displays the last numeral of the version number as zero, such as in 11.0.4000.0.

However, if you add a package through LiveUpdate, Symantec Endpoint Protection Manager does not prevent you from adding the same package by selecting the two files from the installation media. Therefore, be sure that you do not add the same package from installation media. Or, if you have added the package using any method other than LiveUpdate, running LiveUpdate does not add a duplicate package.

If you are adding packages from installation media and are in doubt about adding a duplicate package, open the \SEP\setup.ini file. This file lists the version of Symantec Endpoint Protection that is on the installation media.

Thanks :-)

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Feb 22, 2010 01:38 AM

 Good information..

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