Video Screencast Help
Give us your opinion and win with Symantec! Please help us by taking this survey to tell us about your experience with Symantec Connect, so that we can continue to grow and improve.  Take the survey.

How effective incident management retains market share

Created: 29 Jan 2013 • Updated: 29 Jan 2013
Language Translations
Courtenay Enright CBCP CSSGB's picture
0 0 Votes
Login to vote

This paper discusses the need for business continuity practitioners to make incident management a focal element of their programme.  Particularly during the first few minutes and hours of a business disruption, an established incident management methodology is not only key to achieving a successful, coordinated recovery, but it can play an even more important role in maintaining customer confidence following a disruption or crisis.