Video Screencast Help
As we strive to continually improve your experience on our site, please help us by taking this survey and tell us about your satisfaction level using Symantec Connect. One lucky winner will receive 500 Connect points! * Take the survey.

How effective incident management retains market share

Created: 29 Jan 2013 • Updated: 29 Jan 2013
Language Translations
Courtenay Enright CBCP CSSGB's picture
0 0 Votes
Login to vote

This paper discusses the need for business continuity practitioners to make incident management a focal element of their programme.  Particularly during the first few minutes and hours of a business disruption, an established incident management methodology is not only key to achieving a successful, coordinated recovery, but it can play an even more important role in maintaining customer confidence following a disruption or crisis.