Endpoint Protection

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How to find the Database password for Embedded Database 

Jul 23, 2009 09:19 AM

For ODBC

Click Start > Run and type "odbcad32"

Data required in ODBC

Username should be "DBA"
Password should be the first password that you used to login to SEPM.
Server name should be the name of the server.
Database name should be  "sem5"

If you dont remember the password follow the following steps to get the password

  •  Remove all the details from ODBC and change the name for the database from sem5 to SEM
  • Go to C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Php\
  • Go to php.ini properties, and uncheck the read-only option
  • Open php.ini using a notepad
  • Modify the following lines to read:
             display_errors = On
             display_startup_errors = On

  • Open IE and brose to  http://localhost:8014/reporting  and login using SEPM credentials.
  • It will give an error similar to the following:
Fatal error: Uncaught exception 'com_exception' with message '<b>Source:</b> ASAProv.90<br/><b>Description:</b> Request to start/stop database denied' in C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Inetpub\Reporting\Common\ado.php:40 Stack trace: #0 C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Inetpub\Reporting\Common\ado.php(40): com->Open('Provider=ASAPro...', 'DBA', 'password') #1 C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Inetpub\Reporting\Common\connectdb.php(46): ado_connect(Object(com), 'SymantecEndpoin...', 'DBA', 'password', NULL, NULL) #2 C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Inetpub\Reporting\Login\curl_funcs.php(360): connectnav(Object(com)) #3 C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Inetpub\Reporting\Login\curl_funcs.php(98): doProcessLoginResponse('admin', '<?xml version="...', '<?xml version="...', 0) #4 C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Inetpub\Reporting\Login\Login_verify.php(2 in C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Inetpub\Reporting\Common\ado.php on line 40


Note: The password next to DBA which is bold in the above example is the password for ODBC
  • Open php.ini using a notepad
  • Again Modify the following lines to read:
             display_errors = Off
             display_startup_errors = Off
  • Go to ODBC and change the name of the database to SEM5
  • Go to C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Php\php.ini properties, and check read-only

Then try the ODBC with the password and the connection should be successful.

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Comments

Jun 10, 2020 12:20 PM

I can't enter my console I don't remember the password and I restored it but I don't remember it

Apr 04, 2014 01:32 AM

It's realy a nice article and help in 11.x version.

Is it work in 12.x?

Apr 03, 2014 11:03 AM

Very helpful article Warrior6945 yes

 

Apr 17, 2013 08:20 AM

Really nice article,

Good luck for next..

Cheers!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Apr 17, 2013 07:22 AM

Is there a way to recover the SQL database password if its lost?

Jul 11, 2012 08:01 PM

If you're running a 64 bit system, you may have to open the "32 bit version" of ODBC.

Oct 06, 2010 08:20 AM


Oct 06, 2010 08:19 AM

I don't have any info in the ODBC in the first place. How is that?

And what should I do to get DBA password?

Mar 04, 2010 02:38 PM

Disregard.

Aug 26, 2009 09:17 AM

 Yup Rafeeq ..I too remember that..I quess u even sent a TOI for tht..

Jul 28, 2009 10:37 AM

@Rafeeq: Yup....This is the same thing that you and I had discovered back then...back there.....eh.?

Jul 28, 2009 08:54 AM

Hello Sandeep,

I think even before this , we found it accidently while trouble shooting on reporting component issue.

Cheers

Rafeeq
 

Jul 28, 2009 08:23 AM

Jul 28, 2009 08:22 AM

You would get the error if you try to login to the link http://localhost/reporting

And yes you have to use the normal username and password that you use while logging in to SEPM Console.

Hope this answers your question

Jul 28, 2009 01:56 AM

You will get it when you try to log in to the SEPM cosole or reporting component

You never tried this before

check this if you want step by step one.. even this is snipped from our forum

http://www.homidoit.com/?p=164

Rafeeq

Jul 28, 2009 12:32 AM

Can you please mention where will I get the error????
And am I supposed to use the normal username and password while logging from the reporting site?

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