Video Screencast Help
Search Video Help Close Back
to help
Not able to make it to Vision this year? Get a sampling in the Best of Vision on Demand group.

How to find the Database password for Embedded Database

Updated: 27 Jul 2009 | 10 comments
Warrior6945's picture
+8 8 Votes
Login to vote

For ODBC

Click Start > Run and type "odbcad32"

Data required in ODBC

Username should be "DBA"
Password should be the first password that you used to login to SEPM.
Server name should be the name of the server.
Database name should be  "sem5"

If you dont remember the password follow the following steps to get the password

  •  Remove all the details from ODBC and change the name for the database from sem5 to SEM
  • Go to C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Php\
  • Go to php.ini properties, and uncheck the read-only option
  • Open php.ini using a notepad
  • Modify the following lines to read:

             display_errors = On
             display_startup_errors = On

Fatal error: Uncaught exception 'com_exception' with message '<b>Source:</b> ASAProv.90<br/><b>Description:</b> Request to start/stop database denied' in C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Inetpub\Reporting\Common\ado.php:40 Stack trace: #0 C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Inetpub\Reporting\Common\ado.php(40): com->Open('Provider=ASAPro...', 'DBA', 'password') #1 C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Inetpub\Reporting\Common\connectdb.php(46): ado_connect(Object(com), 'SymantecEndpoin...', 'DBA', 'password', NULL, NULL) #2 C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Inetpub\Reporting\Login\curl_funcs.php(360): connectnav(Object(com)) #3 C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Inetpub\Reporting\Login\curl_funcs.php(98): doProcessLoginResponse('admin', '<?xml version="...', '<?xml version="...', 0) #4 C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Inetpub\Reporting\Login\Login_verify.php(2 in C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Inetpub\Reporting\Common\ado.php on line 40

Note: The password next to DBA which is bold in the above example is the password for ODBC

  • Open php.ini using a notepad
  • Again Modify the following lines to read:

             display_errors = Off
             display_startup_errors = Off

  • Go to ODBC and change the name of the database to SEM5
  • Go to C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Php\php.ini properties, and check read-only

Then try the ODBC with the password and the connection should be successful.

Comments

kavin's picture
27
Jul
2009
0 Votes 0
Login to vote

Can you please mention where

Can you please mention where will I get the error????
And am I supposed to use the normal username and password while logging from the reporting site?

Warrior6945's picture
28
Jul
2009
0 Votes 0
Login to vote

The Error

You would get the error if you try to login to the link http://localhost/reporting

And yes you have to use the normal username and password that you use while logging in to SEPM Console.

Hope this answers your question

Rafeeq's picture
27
Jul
2009
0 Votes 0
Login to vote

Yes

You will get it when you try to log in to the SEPM cosole or reporting component

You never tried this before

check this if you want step by step one.. even this is snipped from our forum

http://www.homidoit.com/?p=164

Rafeeq

Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq

Sandeep Cheema's picture
28
Jul
2009
0 Votes 0
Login to vote

Check this from around a year

Check this from around a year back........
http://www.symantec.com/connect/forums/how-reset-password-embedded-database

De facto when AV does something, it starts jumping up and down, waving its arms, and shouting "Hey!  I found a virus!  Look at me!  I'm soooo goooood!"

Rafeeq's picture
28
Jul
2009
0 Votes 0
Login to vote

Do u remember?

Hello Sandeep,

I think even before this , we found it accidently while trouble shooting on reporting component issue.

Cheers

Rafeeq
 

Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq

Sandeep Cheema's picture
28
Jul
2009
0 Votes 0
Login to vote

@Rafeeq: Yup....This is the

@Rafeeq: Yup....This is the same thing that you and I had discovered back then...back there.....eh.?

De facto when AV does something, it starts jumping up and down, waving its arms, and shouting "Hey!  I found a virus!  Look at me!  I'm soooo goooood!"

Vikram Kumar-SAV to SEP's picture
26
Aug
2009
0 Votes 0
Login to vote

 Yup Rafeeq ..I too remember

 Yup Rafeeq ..I too remember that..I quess u even sent a TOI for tht..

cooper814's picture
04
Mar
2010
0 Votes 0
Login to vote

Disregard.

Disregard.

Mario Udiljak's picture
06
Oct
2010
0 Votes 0
Login to vote

I don't have any info in the

I don't have any info in the ODBC in the first place. How is that?

And what should I do to get DBA password?

Capture.PNG

Mario Udiljak's picture
06
Oct
2010
0 Votes 0
Login to vote