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How to split your solution

Created: 05 Aug 2013 • Updated: 05 Aug 2013 | 2 comments
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pkh's picture
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As a result of numerous requests from users, a new feature has been introduced to Symantec Connect to allow users to mark multiple answers as the solution.  Previously, users can only mark one answer as the solution.  To split the solution among a number of answers, do the following

1) Click on the Request Split Solution link.

request split solution 1.png

If you click on the Mark as solution link, then that sole answer will be the solution.  If you make a mistake, you can clear the solution after you have marked it.

2) Check the answers that you want as the solution.

request split solution 2.png

You can select as many answers as you want as the solution.  When you are done, click on the Submit button and you will see this

split solution pending.png

The Split Solution Pending is correct because the Admins will have to approve the split before it becomes official.

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Ambesh_444's picture

Thats nice post, Mean we can mark 2 post as a single solution.

What about points.?

 

Thank& Regards,

Ambesh

"Your satisfaction is very important to us. If you find above information helpful or it has resolved your issue. Please don't forget to mark the thread as solved."

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pete_4u2002's picture

yes, you can.

the points are split for the solutions that are marked.

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