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How To Use Multiple Language Dictionaries in ServiceDesk 

Nov 10, 2014 03:52 PM

ServiceDesk uses a 3rd party spell checker: https://www.karamasoft.com/ultimatespell/features.aspx

One can reference multiple dictionaries with the following steps:

1) Download the updated Dictionaries from: https://www.karamasoft.com/ultimatespell/dictionary.aspx
   NOTE: Not required, but recommended.

2) Open the respective .zip files and extract the .dic file.

3) Concatenate the respective .dic files. This can be done with Powershell.
   NOTE: It takes a while.

      type *.dic | Sort-Object -unique | Out-File concatenated.dic

4) Copy the 'concatenated.dic' file to: \Program Files\Symantec\Workflow\Shared\scripts\UltimateSpell\Dictionary\en-US\en-US.dic

Now, any part of ServiceDesk that uses Ultimate Spell will reference multiple dictionaries.

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