How to view the SMP/Altiris agent diagnostics when the systray icon is hidden
Issue:
I have often wanted to be able to view the agent diagnostics windows when the client tray icon is hidden. And I always heard it wasn't possible. So I searched and I didn't find anything.
So I did a bit of testing and I found the following method for v.7 agents. Let me know if it works for you.
Resolution:
From the command prompt run the following command lines for the indicated pages
| Function | Commandline |
|---|---|
| Diagnostics Window | AeXAgentActivate.exe {E8B8B9D4-A461-4E19- 9F14-B72E5110F631} |
| Network Diagnostics Window | AeXAgentActivate.exe {1D588FDC-D1DA-40DD- 99F7-D43D161F043E} |
These should get you to any tab/page you want.
If you can't remember the Guids (neither can I ;-) or you can't get to the web to copy them, you can find them in the registry at:
HKEY_LOCAL_MACHINE\SOFTWARE\Altiris\Altiris Agent\Plugin Objects\Sheets\{E8B8B9D4-A461-4E19-9F14-B72E5110F631}
HKEY_LOCAL_MACHINE\SOFTWARE\Altiris\Altiris Agent\Plugin Objects\Sheets\{1D588FDC-D1DA-40DD-99F7-D43D161F043E}
P.S. Remember to register the diagnostics dll (regsvr32 c:\"program files\altiris\altiris agent"\aexagentdiagnostics.dll) before trying to access these pages or it won't work.