Video Screencast Help
Search Video Help Close Back
to help
New in the Rewards Catalog: Vouchers for "Symantec Technical Specialist" and "Symantec Certified Specialist" exams.

Installation and configuration of LUA

Updated: 16 Oct 2009 | 17 comments
shp's picture
+14 14 Votes
Login to vote

___________________________________________________________________
LUA Installation and configuration
https://www-secure.symantec.com/connect/articles/i...

LUA Distribution center configuration
https://www-secure.symantec.com/connect/articles/c...
___________________________________________________________________

The Symantec LiveUpdate Administrator is an enterprise Web application that allows you to manage Symantec updates on multiple internal Central LiveUpdate servers,called Distribution Centers.

1. Run the liveupdate administrator package form the 2nd CD (Before that install latest version of jre)

2. Choose the folders for LUA and Update download (Note: Select a drive which is having sufficient free space)

3. Give the user account information and finish the installation.

4. After installation go to Start---> Programs---> Symantec Liveupdate Administrator--->Liveupdate administrator. You will get a login prompt.

5. After logging into LUA you will get a home page. Home page has lot of informations like Recent activities, Current critical events, System statistics, etc.

 

6. By default, updates are downloaded from one of the Symantec LiveUpdate servers. You have to edit this seting to add proxy.(If yor are not using proxy go to step 10 (Add proxy information for intenet explorer also)

7. Add the proxy IP address, username password.

8. Configure proxy port. You have to set proxy information for failover servers also.

9. Add proxy IP, username, password, port and test the connectivity by clicking "Test" button. If everything is working fine you will get a message "Connection to Symantec LiveUpdate was successful". Save the settings by clicking "oK".

10. If all the parameters are configured correctly, you will get a "Ready" message in status column of "Source Server" section.

11. Now you can add a product to include in you distribution. Click on "Add new Products"

12. You can add any product from the list. I have added only SEP V11 English.

13. Make sure all the product you added are listed in "My Symantec Products" page.

14. Now you have to add Schedules for definition download from Symantec site. Click on  "Add Download"

15. Give a Schedule name, add the products and set schedule time.

16. Once you add schedule u can run it on demand by clicking on "Run Now" button.

17.Activities of Schedules can be monitored from "Activity Monitor" tab.

18. If you click on "Details" you will get more information about the request.

19. Once the download of definition is complete, u can distribute these updates to Distribution centers. By default there will be two distribution centers. You have to edit them to add product's.

20. Once you do the modification in Distribution centers configuration, you have to add a schedule for Distribution. Click "New Distribution" button under "Schedules' tab. Give a name, Add the product and set the time for schedule.

21. You can run the schedule on demand by clicking on "Run Now".

22. All event logs will be available under "Event Log" tab.

23. You can use "Client Settings" tab to export the client settings host file, Settings.Hosts.LiveUpdate, used by Windows LiveUpdate clients to download updates from the Distribution Center, or export a liveupdt.hst file, used by Java LiveUpdate clients.

You then copy the exported file to the \Program Files\Symantec\LiveUpdate directory on the LiveUpdate client computers. When the LiveUpdate client runs, it will use the host file for information on where to download updates.

You can also set the  "use internal liveupdate server" setting in liveupdate policy to point to http://<server_name>:7070/clu-prod.

 

 

Comments

Vikram Kumar-SAV to SEP's picture
17
Sep
2009
1 Vote +1
Login to vote
optimum's picture
22
Oct
2009
0 Votes 0
Login to vote

thank you for all the

thank you for all the screenshots... very useful.  depannage mac

AravindKM's picture
17
Sep
2009
0 Votes 0
Login to vote

Nice article.  

Nice article.

 

Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind

jeffwichman's picture
18
Sep
2009
0 Votes 0
Login to vote

nice artcile!  I could have

nice artcile!  I could have used that a couple of weeks ago when i setup LUA.  :)

Ryk_8472's picture
11
Oct
2009
0 Votes 0
Login to vote

Very nice article very very

Very nice article very very helpful for new set-up's and fine tuning old set-up's  thank you very much.

shp's picture
11
Oct
2009
3 Votes +3
Login to vote

Good to here that it helped

Good to here that it helped you... thanks....

Regards,
Srinivas H.P.
HCL Infosystems Ltd

medlou82's picture
19
Oct
2009
0 Votes 0
Login to vote

Very Good Article

After goining through the two articles (i.e Installation and Configuration of  LUA and Configuring Distribution Centre in LUA), i've learnt a lot that proved to be useful. However, the live update downloads through the home page, the status is showing "Retrieving" and % is showing "0%"

Pls help as I'm completely stressed out.

Regards,
Fofana

shp's picture
20
Oct
2009
0 Votes 0
Login to vote

Initial download size depends

Initial download size depends on the products you have selected..
I selected SEP alone and the download size was more that 3 GB... 

You will find a temporary download directory of LUA under "C:\TempDownload\Downloads"... verify the size. it should increase, if the download is going on properly..... 

Regards,
Srinivas H.P.
HCL Infosystems Ltd

medlou82's picture
21
Oct
2009
0 Votes 0
Login to vote

Download Size

The initial download size was 993,458KB
I Selected Network Access Control and SEP........... The download never get completed, instead fails.
Even when I did a manual download request, it the same thing.
Is there anyway i can update the virus definition ? If so, pls advise.

Regards,
Fofana

shp's picture
22
Oct
2009
2 Votes +2
Login to vote

What is your Internet

What is your Internet speed..?

Check the Symantec Liveupdate server connectivity... If Internet is not stable download may fail....

Regards,
Srinivas H.P.
HCL Infosystems Ltd

steffen910's picture
22
Oct
2009
0 Votes 0
Login to vote

i think this is useful for my

i think this is useful for my company.

medlou82's picture
23
Oct
2009
0 Votes 0
Login to vote

Internat Speed

The Internet speed is 512 kbps. The clients are displaying the mesage "Proactive Threat Protection is Off "
Clicking on fix displays the message " Symantec Endpoint Protection has requested new definitions from the Management Server. This message will disappear after the server responds and the update is complete"

Still can't get round this problem.

Regards,
Fofana M.S
NRA

jayancharles's picture
02
Mar
2010
0 Votes 0
Login to vote

Hi hw u doing always

Hi hw u doing always great....good Aricle

HenryRobbins's picture
11
Mar
2010
0 Votes 0
Login to vote

I installed to windows - no

I installed it to windows - no problems, but for MAC os it didn't work. Any suggestions?
Henry, payday loans

K-Vc's picture
15
Jul
2010
0 Votes 0
Login to vote

Hi guy, I had configured LU

Hi guy,

I had configured LU Administrator and actually it is working well in download and distribute activity.
My SEPM also able to get update from LU Administrator successfully. One thing I don't understand is the "Antivirus and antispyware definition Win32/64 11.0 MicroDefsB.CurDefs is up-to-date"  shown when I run liveupdate on my SEPM (Admin>>Servers>>Download LiveUpdate Content),but
the definition of  "antispyware definition Win32/64 11.0 MicroDefsB.CurDefs is up-to-date" still not changed at Show LiveUpdate Download (Admin>>Servers>>ShowLiveupdate Download) even Antivirus and antispyware definition Win32/64 11.0 MicroDefsB.CurDefs is up-to-date.

do anyone can giving a helping hand on this?

Ian_C.'s picture
13
Feb
2011
0 Votes 0
Login to vote

Step 10.5 - Update product catalogue.

Hi.

Good article & easy to read. Thank you.

Please would you add a step before #11. It would be best to update the Symantec Product catalogue & get the latest definitions before selecting your products.

Regards.

Mick2009's picture
09
Nov
2011
0 Votes 0
Login to vote

Recommended Reading.....

This article gives a good illustration for SEP.  Thumbs up! &: )

Here's an article that describes what is needed for Symantec Mail Security for MS Exchange:

Illustrated Guide to Configuring LiveUpdate Administrator 2.x for SMSMSE 6.5.5
 

With thanks and best regards,

Mick