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Installing and Configuring pcAnywhere Remote, Part 2 of Using pcAnywhere

Created: 27 Apr 2009 • Updated: 22 Jun 2009 | 11 comments
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ICHCB's picture
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Remote Machine

  1. If the auto run menu doesn't open when inserting the pcAnywhere CD then go to the CD ROM and double click the Setup.exe.

  2. From the Menu that opens select the Install Symantec pcAnywhere link.

  3. Select the appropriate Install Language, Click OK.

  4. Click Next on the Welcome screen.

  5. Select the I accept radio button and click Next.

  6. Confirm Name and Company and click Next.

  7. Select destination and click Next.

  8. Click Next.

  9. Select the appropriate choices for short cuts and click Install.

  10. Click Finish

Creating a Remote

  1. Open pcAnywhere
  2. Under Views change the view to Advanced View by clicking on the Go to Advanced View link.

  3. From the pcAnywhere Manager menu select Remotes.

  4. From the File menu select File > New Item > Advanced...

  5. The Remote properties menu opens select Settings.

  6. In the top line enter the Machine Name or IP in the Network Host PC to control or IP address: line(this will allow us to connect directly to this host rather than scanning the network for any host that is available.) If you want to scan for all available machines then leave the Network Host PC to control or IP address: blank.

  7. Select OK.
  8. Name the Remote something appropriate to what it will be doing like connection to Machineone.

  9. To enable Logging, in the main pcAnywhere window select Edit > Preferences.

  10. Navigate to the Event Logging tab.
    • Click the box to Enable pcAnywhere log generation.
    • Click the box to Enable Windows Event Viewer Logging.
    • Click on the Select Events button.

  11. Click on all of the events that you would like to log on this machine.

  12. Click OK
  13. Click OK

Confirming the Host is running.

Host Machine

  1. Confirm that the host is running and waiting for a remote to connect by hovering the mouse over the pcAnywhere Icon in the system tray.

  2. If the Host is not running Open pcAnywhere and Double click the Host that you have configured to launch the host.

Connecting to a Host.

RemoteMachine

  1. Start the Remote by double clicking on the Connection to MachineOne in the list of remotes available in pcAnywhere Manager.

  2. In this example and screen shot pcAnywhere authentication was configured on the host machine and so we are not asked for the domain only the user and password that was set up on the host machine.

  3. An informational warning may come up with information about the encryption level being raised by the request of the host. If one machine is set to use encryption and the other is not then the encryption will be changed to match on both machines.

  4. Confirm that you can control the Host from the Remote

  5. Take note of the Details information section on the left hand column. Information can be confirmed for what level of encryption is used for this session or how much data is sent can be seen here.

  6. From the Session Manager select End Session

  7. Click Yes and make sure that the check box is selected for the Host accepts another call If this box is checked then the host will re launch after the disconnection and will be available for connection later.

Automating the Connection to a Host

Remote Machine

The connection to the host can be automated so that you do not have to enter a user and password every time you connect.

  1. Edit the Connection to MachineOne remote by right clicking on it and selecting and selecting Properties

  2. Select the Settings tab.
    • Check the box to Automatically log into host upon connection.
    • Enter the Login Name of your host
    • Enter the Password of your host

      Note: Because the host in this example was set up with a caller configured for pcAnywhere authentication we do not need to provide a domain to authenticate with.

  3. If you have set up encryption on your host then you can set this remote to match the encryption and avoid any warnings about mismatched encryption. Select the Encryption tab.
    • Under the Settings Level select the level of encryption that was set up on your host.

  4. Click OK.
  5. Start the Remote by double clicking on the Remote again from the list of remotes available in pcAnywhere Manager.

  6. Confirm that a connection is made and that no user credentials were required and that no warnings about the encryption level being changed come up.

  7. From the Session Manager select End Session.

  8. Click Yes and make sure that the check box is selected for the Host accepts another call If this box is checked then the host will re launch after the disconnection and will be available for connection later.

Attached below is a PDF version of this article

Review Part 1 here: Installing and Configureing pcAnywhere Host, Part 1 of Using pcAnywhere

Read Part 3 here: Using Remote Managment from with in pcAnywhere, Part 3 of Using pcAnywhere
 

Comments 11 CommentsJump to latest comment

arjain's picture

pcAnywhere can also be used without installing on host side using Thin host option with limited functionality.
Limitation of thin host is it only provides remote connection not remote management.

~ SQA Manual - Crafting tomorrow

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ICHCB's picture

ha ha look for that in using pcA part 9 or 10 I don't have my list of articles I plan to make in front of me but I will get to that one.  :)  any specific request I will make sure to get that on my list.

Thanks

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arjain's picture

if you have installed pcA both on server - client (remote -host) then take advantage of full host functionality which provides you both remote connection and management.
but i beleive that will be an additional cost as you are consuming 2 licenses. ( i dont have much idea on how pcA license works)

~ SQA Manual - Crafting tomorrow

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arjain's picture

What all things you are covering in your articles?

Also good point raised by arjain about licenses.
i didn't think about that.

regards,
Sheetal

~ SQA Manual - Crafting tomorrow

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ICHCB's picture

My understanding is that you can purchase host only licenses or a full copy with both the host and remote.   With one full box product you can install it and use the host portion on one machine and the remote on an other machine.

I was going to make a remote managment, filetrasfer, command que, thin host, packager, gateway, access server, cross platform remote, web remote, and windows mobile.

Cheers,

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ICHCB's picture

Looks like we are on the right path with a single product being good for one remote and one host.

http://www.symantec.com/business/support/knowledge_base_results.jsp

Unfortunatly the new 12.5 doesn't let you choose a custom install unless you use packager to built it.  Oh well I suppose that as long as you are only using host or using remote it isn't our fault that they changed the installer options. 

Cheers.

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nick_123's picture

Hi....
honestly I found ur article very good........but Windows Remote desktop also giving you same functionality then y wud we go for this.......does pcAnywhere has some special features, security elements?? if yes please list out.....

Thanks in advance....

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ICHCB's picture

Nitin has posted a good post on features in pcA 12.5 that may be useful for every one.

ttps://www-secure.symantec.com/connect/forums/121-125-upgrade

Cheers

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ICHCB's picture

Pca meets all kinds of government standards for security,  and supports more platforms like Mac and linux, not to mention serial modem connectivity,  I know serial modems are not very cool but some time you still need to work on a computer that is in a very remote location.

Symantec has white papers on security and such once I finish the other how to docs I will see if I can find more on that. I am sure the Symantec sales guys have a fact sheet if you had a specific need.

cheers

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prasad.ganta's picture

when we installed the plugin , we can see the system tray icon for PC anywhere,Is there any chance that user can cancel the remote host icon.

Can we restrict the user to access the icon settings so that he can cancel the host?

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FLAFLYER's picture

I purchased PC Anywhere via internet, downloaded file but get error message when I try to run setup???

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