Video Screencast Help

UP L10: How to Configure ServiceDesk 7.5

Created: 03 May 2013 • Updated: 03 May 2013
Language Translations
LeslieMiller's picture
0 0 Votes
Login to vote

This lab walks you through the basic configuration to implement Symantec ServiceDesk 7.5 and demonstrates how to create custom SLAs, email templates, and rule sets.

Speaker: Brent Ring, Brian Sheedy , Jason Short