Links, Helpdesk Solution
Updated: 11 Mar 2009 | 7 comments
To help you find everything you need to know about Helpdesk Solution, we've done some serious surfing and pulled together a short list of the essential links. If we've missed something, let us know.
Data Sheets
Documentation
Downloads
- Helpdesk Solution—30-day evaluation license.
- Service and Asset Management Suite 6.2—30-day evaluation license.
Technical Support
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Comments
ITIL Information
Those ara good links, but do you know where can I find some ITIL information?
Thanks
Some links
http://www.itil.co.uk/ -- Home of ITIL
http://www.itil-officialsite.com/home/home.asp -- Best Practices
http://www.itilcommunity.com/ -- ITIL Community
Jonathan Jesse Practice Principal ITS Partners
links
great links, thanks for the help
Here other
Here other links:
ITILfoundations
IITL-officialsite
ITIL ebook
If you're interested in ITIL ebook, it has just been released "The Shortcut Guide to Improving IT Service Support through ITIL" by Rebecca Herold.
Link : The Shortcut Guide to Improving IT Service Support through ITIL
light in the ITIL world
It's not all sweetness and light in the ITIL world: see a few searching questions asked at The IT Skeptic
Thanks
Ok, I´ll check it,
thank you
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