Video Screencast Help
Search Video Help Close Back
to help
New in the Rewards Catalog: Vouchers for "Symantec Technical Specialist" and "Symantec Certified Specialist" exams.

Process to disbale users mailbox and export all data

Updated: 19 Oct 2009
Wayne Humphrey's picture
+7 7 Votes
Login to vote

So this has come up quite often so here is the process to export a users archive if he does not want to be archived, or he is leaving the company and you need to provide him with a copy of his archive and a copy of his mailbox.

1) Create a new Mailbox Archiving Policy (Leavers Mailbox Policy) *Note 1

  • Set the Delete Shortcut to 0 Days
  • Set the Delete Orphaned Shortcuts

2) Create a Provisioning Group for the users (Leavers Provisioning Group) *Note 2

  • Set the Provisioning Group to use the Leavers Mailbox Policy
  • Move the Provisioning Group to the Top
  • Add all the users to the Leavers Provisioning Group

2) Use EVPM to Disable the Archives *Note 3

  • Don't ZAP the mailbox, as your users still want to have access to there archived data via search
     

3) Export the archives to PST
 

  • Use the Enterprise Vault Admin Console to export all Users Archives to PSTs

5) Use EVPM to ZAP the mailbox *Note 4
 

  • Now ZAP the mailbox to delete any traces of Enterprise Vault

Notes:

 *Note 1
Mailbox Archiving Policy to delete all shortcuts

policy.png

 *Note 2
Provisioning Group for the Leavers

leavers2.png

leaves1.png
 
 *Note 3
EVPM script to Disable a mailbox
 

[Directory]
DirectoryComputername = VirtualBox.domain.local
SiteName = VirtualBox

[Mailbox]
DistinguishedName = /o=demo/ou=AG1/cn=Recipients/cn=tatkins

[Folder]
Name = Mailboxroot
Enabled = False

 *Note 4
EVPM script to ZAP a mailbox
 

[Directory]
DirectoryComputername = VirtualBox.domain.local
SiteName = VirtualBox

[Mailbox]
DistinguishedName = /o=demo/ou=AG1/cn=Recipients/cn=tatkins

[Folder]
Name = Mailboxroot
Zap = True