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Quick Start Tips for SEP Small Business Edition 2013

Created: 25 Apr 2013 • Updated: 25 Apr 2013 | 1 comment
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Philip Routley's picture
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Who Should Read This?

Symantec.cloud customers who wish to set up Symantec Endpoint Protection Small Business Edition 2013 (SEP SBE 2013) as a cloud managed service.

Please note this guide is designed to provide a quick-setup for the setup of SEP SBE 2013 in simple implementations. For further information of for use in more complex environments, please refer to the appropriate administration guides or contact your Symantec.cloud support or account representative.

Pre-requisites:

  • Customers should have received their provisioning confirmation email from Symantec.cloud Order Services. This will include their CMES Portal login and password.
  • Existing AV programs must be removed first, in addition to any other type of security software such as a Local Firewall, Malware-Bytes, Ad-Aware etc.  Specific details on this can be found here
  • SEP SBE 2013 requires access to the below hosts - please ensure access to these are allowed via any proxies used and/or firewall on ports 80 and 443.

 

  • hb.lifecycle.norton.com
  • www.norton.com
  • liveupdate.symantecliveupdate.com
  • ratings-wrs.symantec.com
  • stats.qalabs.symantec.com
  • shasta-rrs.symantec.com
  • sasmain.symantec.com
  • sas1alt.symantec.com
  • www.symantec.com
  • ssaw.symantec.com
  • siaw.symantec.com
  • heartbeat.s2.spn.com
  • message.s2.spn.com
  • hostedendpoint.spn.com
  • ins.spn.com
  • https://manage.symanteccloud.com
  • https://activate.symanteccloud.com
  • backup.sp1.symanteccloud.com
  • backup.sp2.symanteccloud.com
  • backup.sp3.symanteccloud.com
  • backup.sp4.symanteccloud.com
  • backup.sp5.symanteccloud.com
  • backup.sp6.symanteccloud.com
  • backup.sp7.symanteccloud.com
  • backup.sp8.symanteccloud.com
  • backup.sp9.symanteccloud.com

 

Setup Steps:

1.       Log in to the CMES portal at https://hostedendpoint.spn.com/ using supplied username and password.

2.       Select “Add Computer” from the Quick Tasks window

New Picture (1).png

 

3.       Chose the desired method for delivering the installation package – if installing on the current machine use “Install Symantec.cloud on this computer”, otherwise chose to download the distributable package or email invites to download the package. As an MSI, the downloadable file can be distributed and installed via removable media or using a policy-level roll-out. 

4.       Once the install is complete, the computer  can be viewed  under the ‘Computers’ TAB.

New Picture (2).png

5.       Click on the computer to view its history, order an immediate scan (if the PC is online) inspect what services apply to it.

6.       By default the computer will have the default policy set to it which is appropriate for most situations. If it is desired to change this policy, use the “Add new Group” button to create a new group and assign this machine to it. Once the group is created, select the “Endpoint Protection Policy” which will be the current default policy.

New Picture (3).png

 

7.       Select “Create a New Policy” and chose the aspects of the service to apply. If the software is being installed on a server it may be appropriate to set “custom exclusions” to prevent the scanning of service folders.  Refer to the SEP SBE 2013 guide for a further explanation of each of the modules.

8.       To protect further machines repeat steps 3-8.

 

Additional Resources:  Relevant help for Symantec Endpoint Protection Small Business Edition 2013 including troubleshooting can be found here. For further information contact Symantec.cloud at support.cloud@symantec.com

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Jwelina's picture

Thanks for sharing this awesome article.

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