ITMS Administrator Group

New Videos

• IT Management Suite 8.0 Videos

Installation

• Checking Installation Readiness for IT Management Suite Video

Upgrade and Migration

• Upgrading to ITMS 7.1 SP2 video
• Basic Walk-Through of the New SIM Upgrade Process Video
• Migrating from ITMS 7.0 to 7.1 SP2 - Step 1
• Migrating from ITMS 7.0 to 7.1 SP2 – Step 2
• Migrating from ITMS 7.0 to 7.1 SP2 – Step 3

Notification Server Configuration

• Configuring the database while installing Symantec Management Platform 7.1 SP2
• Configuring Notification Server Settings through SIM
• Applying system configuration to a client computer
• Creating a Custom Resource Type (Part 1)
• Creating a Custom Resource Type (Part 2)
• Creating Maintenance Windows for Managed Computers (Part 1)

Symantec Management Console

• Creating saved searches in enhanced console views
• Creating advanced saved searches in enhanced console views 
• Importing software using enhanced console views (Step 1)
• Managing imported software using enhanced console views (Step 2)
• Deploying software using enhanced console views (Step 3)
• Container view and drill around in enhanced console views
• Features of the Symantec Help Center
• Creating Maintenance Windows for Managed Computers - Part 1 Video

Security

• Creating a limited ITMS Administrator role
• Creating a user account to access the Symantec Management Platform - Part 1
• Creating a user account to access the Symantec Management Platform - Part 2

Hierarchy

• Setting up hierarchy in IT Management Suite

Task Server

• Rolling out a Task Server with IT Management Suite - Part 1 (Windows XP)
• Rolling out a Task Server with IT Management Suite - Part 2 (Windows 2008 R2)

Reporting

• Creating a Basic Report in the Symantec Management Console
• Creating a Custom Report in the Symantec Management Console
• Creating a Drill-Down Report in the Symantec Management Console

         For more information on reporting, see the Reporting sponsored group.

Real-Time Systems Manager

• How to use the RTSM Portal (Part 1)
• How to use the RTSM Portal (Part 2)
• How to use the RTSM Portal (Part 3)
• How to use the RTSM Portal (Part 4)
• Checking the status of the Symantec Management Agent
• Managing users, processes, services, power states, and printers (Part 1)
• Managing users, processes, services, power states, and printers (Part 2)
• Managing user passwords