Workflow and ServiceDesk Community

Component definition

This component may be used to remove an exclusion from a filter/collection in the SMP platform.

Component icon

Definition of component input value or values

The "collection Item Guid" field should be the GUID of the filter that should be adjusted. 

The "item Guids" field should be the GUID of the item that is already associated to the filter as an exclusion.

Definition of component output value or values

This component does not have any direct output values.

Connection information

This component must connect to the SMP platform to perform this process.  This is most easily accomplished by using a "Create SMP Credentials" component upstream of the "Remove Exclusions Component".  The default input values (Global.NotificationServer, Global.NSUsesHTTPS, and Global.NSAuthenticationToken) will then be given the values configured in the Workflow Credentials Manager for the default NS connection.

Component settings

The "Timeout" value determines the time duration this component is given to attempt its action before it is interrupted.

The "Override Default Url" allows the entry of a web service URL other than the default that was compiled with the SMP library.

Use case

[Name each use case that you include below.]

[Example 1]

[Describe the use case. Insert screen shots or package files. Insert a description of how the settings are configured. Insert additional information about the use case that you are submitting.]

[Example 2]

[Describe the use case. Insert screen shots or package files. Insert a description of how the settings are configured. Insert additional information about the use case that you are submitting.]