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SEP 12.1 & Dos commands

Created: 07 Sep 2012 • Updated: 04 Jan 2013 | 17 comments
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Chetan Savade's picture
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Updated 29th Oct'12

 

Hello Everyone,

We should be familiar with dos commands to start & stop services related to SEP.

Symantec Endpoint Protection Service is dependent on Symantec Web service so when we try to stop web service only it will stop SEPM service also.

Net stop semwebsrv

Type ‘Y’to stop the service, you can see it's stopping SEPM service first then Apache service.

To start both the services again type

Net start semsrv

IF you wish to stop only Symantec Endpoint Protection Manager Service only

Net stop semsrv

To start Symantec Endpoint Protection Manager service again

Net start semsrv

To stop Symantec Endpoint Embedded database service.

net stop sqlanys_sem5

To start it again

net start sqlanys_sem5

 

How to restart Shared insight cache service through command line if it’s installed.

Sc start “Shared insight cache”

Sc stops “Shared insight cache”

Sc query “Shared insight cache”

 

In many cases we may required to stop SEP client service to replace sylink.xml or for any other troubleshooting.

To stop SEP client service

smc -stop

After typing this command there won't be any command prompt window, SEP yellow shied icon should disappear after typing this command.

To start SEP client service

smc -start

 

To disable SEP client firewall service

smc -disable –ntp

To enable client firewall service

smc -enable -ntp

If the SEP client UI is password protected:

smc -disable -ntp -p <password>

I hope it's been informative.

 

Public KB Articles:

Available Command-Line Options for Smc.exe

http://www.symantec.com/docs/TECH103048

Windows commands for the client service

http://www.symantec.com/docs/HOWTO26882

How to uninstall Symantec Endpoint Protection (SEP) client silently using the command line

http://www.symantec.com/docs/TECH105827

MSI command line reference for Symantec Endpoint Protection 11.0

http://www.symantec.com/docs/TECH102668

 
 

Comments 17 CommentsJump to latest comment

Paracord's picture

Really a Good one for the Fressher to gather Upgradatioon Knowledge. Keep posting..

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John Santana's picture

cool, thanks for sharing !

Kind regards,

John Santana
IT Professional

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Please be nice to me as I'm newbie in this forum.

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Ariv's picture

Good one!!

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rupesh.naik45@yahoo.in's picture

Really a Good one......!!!!!!

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Gurupreet's picture

nice one!!

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Srikanth_Subra's picture

Helpful one..but all this requires admin rights correct?

Thanks & Regards,

 Srikanth.S

"Defeat the Defeat before the Defeat Defeats you"
(Swami Vivekananda)

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John Santana's picture

Yes Srikanth, I have tried the smc - stop command it requires password to disable set on the SEPM console.

Kind regards,

John Santana
IT Professional

--------------------------------------------------

Please be nice to me as I'm newbie in this forum.

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Heeland_Haggis's picture

Thanks for the info.... very helpful..

 

Does it relate to all 12.1.x sep client installs?? or just 12.1 Ru1??

 

"Upgradation"  i see and hear this word being used by a lot of our Asian colleagues... what does this mean??

 

Is it a blend of 2 terms...upgrade and migration or is it just a made up word now being widely used...

 

Curious!!!

 

 

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Chetan Savade's picture

Hi,

It should relate to all 12.1.x sep client installs.

Chetan Savade
Sr Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<

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AjinBabu's picture

Thanks for the info

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mrohwed's picture

Is there a command line option for disabling other policies besides the firewall?  More specifically I'm looking to disable the "Application and Device Control" policy through the command line.

Thanks.

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.Brian's picture

There is nothing specifically for ADC.

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

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Chetan Savade's picture

It's not possible to disable the "Application and Device Control" policy through the command line.

Chetan Savade
Sr Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<

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mrohwed's picture

OK. Thanks.

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Ch@gGynelL_12's picture

Thanks for sharing!

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subhashsa222's picture

It is very helpful.

Thanks :)

Regards
Subhash Savarkar

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Ambesh_444's picture

Hi Chetan,

Good one bro..

 

Thank& Regards,

Ambesh

"Your satisfaction is very important to us. If you find above information helpful or it has resolved your issue. Please don't forget to mark the thread as solved."

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