SEPM 12.1 Fresh install with Embedded database - graphical overview

Created: 27 Jul 2011 | Updated: 30 Jan 2013

Chetan Savade Technical Support Symantec Employee Accredited

Updated on 14th Sep'12

Hello Everyone,

SEP 12.1 has two different "versions":

12.1 Enterprise Edition (EE)
12.1 Small Business Edition (SBE)

Note: You can use SQL database only with Enterprise Edition. Small Business Edition is only supported by using the embedded database. For more information, please review the System Requirements document:http://www.symantec.com/docs/TECH163806

Let's see the installation process:

Download Software from https:\\fileconnect.symnatec.com, it's a zip file & size is around 1.5 GB

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Once the download finishes successfully, extract the contents of the compressed file to a location of your choice.

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From SEP 12.1 RU1 onwards Symantec is giving an option to download full product in two parts i.e. par1 & part 2 or download individual files like SEPM setup, SEP 32 bit setup, SEP 64 bit setup, Tools as per requirement.

It gives more leverage to the Symantec customer to choose what he wants. In many cases it's seen that customer used to require only SEP setup and unnecessarily he had to download entire zip file which is around 1.5 GB in size.

Navigate to the extracted files, then enter the SEPM folder and double-click on setup.exe:

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Setup Initilization process will start:

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Welcome Page:

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License Agreement Page:

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Destination Folder. Click "Change" to install to a different folder:

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Change Destination Folder if necessary:

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Ready to Install:

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Setup Progress:

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Setup Completed

Ready for configuring the management server

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New Splash Screen in SEP 12.1:

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Welcome to the Management Server Configuration Wizard:

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Default install admin page:

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Default install Email server setup page:

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Data Collection Page:

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Default install Summary Page:

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Now we will see with Custom configuration:

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Select the required option depending upon number of clients in your network:

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Select "Install my first site" because this is a fresh installation; the second and third options are for adding SEPMs to existing sites for failover, load balancing, or replication:

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Change any port number that is in use already:

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Select database type

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Set your SEPM login password

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Encryption password page (can be randomly generated, or user-defined):

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Default install Email server setup page:

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Data Collection Page:

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Preparing database:

This process may take few minutes to create the new database.

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Successful installation completed:

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SEPM 12.1 login screen with new forgot password option..good to go with 12.1:

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Let's summarize the difference between default configuration & custom configuration in brief.

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Comments

Ciscoworld

Aug

2011

Hi, Nice article for

Hi,

Nice article for begineers !!!

RSASKA

Sep

2011

You really explain SEP 12

You really explain SEP 12 quite well. And screenshots are a PLUS. As they say, "a picture is worth a thousand words."

Marriage Made in Heaven

If God is for us, who can be against us? --- Romans 8:31

Chetan Savade

Technical Support

Accredited

Sep

2011

Hi RSASKA, Thanks for your

Hi RSASKA,

Thanks for your comment.

For more differences about SEP 12.1 check following links as well

https://www-secure.symantec.com/connect/articles/feature-differences-between-sep-11x-and-sep-121

https://www-secure.symantec.com/connect/articles/enable-save-username-password-option-121

Chetan Savade
Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.&

SAM_SHAIKH

Sep

2011

Hi Chetan, Good

Hi Chetan,

Good work.

Rgrds,

SAM

abhishek8866

Sep

2011

Perfect

Symantec World

Partner

Sep

2011

Re

Hi Chetan...

Thanks for this man....

Regards, M.R

techshan

Jan

2012

Great help !

Hi Chetan

Good and great information .....

Thanks & Regards

S.Swaminathan

divyesh pillay

Symantec Employee

Accredited

Jan

2012

Hey.... Good one......

Hey....

Good one......

Constantine

Feb

2012

good job...

Greet9

Mar

2012

Good Article...

Chetan Savade

Technical Support

Accredited

Apr

2012

Thanks Everyone !!!

Chetan Savade
Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.&

Rajeshm

Sep

2012

Can you please suggest how to

Can you please suggest how to install an additional management server to an existing site.

I had tried to install it is asking me the "DBA Password" if possible can you please provide me the steps.

Regards,

Rajesh

pete_4u2002

Symantec Employee

Sep

2012

can you pass on the

can you pass on the screenshot?

which option did you select while installing?

Cheers!
Pete

Help Link: http://www.symantec.com/business/support/overview.jsp?pid=54619

Rajeshm

Sep

2012

Hi Pete We am trying to use

Hi Pete

We am trying to use "Install an additional management server to an existing site" for more details please go through the attcahment

After going ahead it ask for the DBA password

If possible can please send the link were the steps is mentioned how to install the same by step by step.

Regards,

RajeshM

pete_4u2002

Symantec Employee

Sep

2012

its the correct

its the correct settings.

check the link

http://www.symantec.com/business/support/index?page=content&id=HOWTO17968

Cheers!
Pete

Help Link: http://www.symantec.com/business/support/overview.jsp?pid=54619

Rajeshm

Sep

2012

Hi Pete, Thanks for your

Hi Pete,

Thanks for your quick reponse but i am not able to compelte the installation it is giving the password error.

Can you please suggest what will be the follwing

Database server\instance_name---------> will be the new server name or the main server .
SQL server port-----------> Port will 1433.
Database name-----------> My database name is sem5 (if it is wrong then how to the same)
User---------------> sem5 or it will be DBA.
Password-------------> password will the same which i use to login on my main SEPM server right.
SQL Client folder (on the local computer)---------->C:\Program Files (x86)\Microsoft SQL Server\90\Tools\Binn (this is my new server path)

For error please find the attachement

Regards,

Rajesh

pete_4u2002

Symantec Employee

Sep

2012

Database

Database server\instance_name---------> will be the existing SQL server name .

SQL server port-----------> Port will 1433. if you have set to default

Database name-----------> My database name is sem5 (if it is wrong then how to the same)

User---------------> sem5

Password-------------> sem5 password

Cheers!
Pete

Help Link: http://www.symantec.com/business/support/overview.jsp?pid=54619

Rajeshm

Sep

2012

Hi Pete, Thanks for the

Hi Pete,

Thanks for the help

Please suggest on below mention point.

Can we install Symantec Endpoint Protection Manager 12.1.1 on multiple location?
If yes then does we require that much licenses for Endpoint Proctection Manager?
If we are installing SEPM on Multiple Location then it can be managed by the main server? (for eg: Suppose we are having 3 SEPM server A,B & C.)
A is the Main server which download all the Upadtes & Policy, then it will send all the updates, policy to B&C.
If Our links go down between A & B then B should take update automaticly from Internet (by Data Card) is it possible if yes the how to do the same & what will be the steps?

Regards,

Rajesh

Chetan Savade

Symantec Employee

Accredited

Sep

2012

Hi Rajesh, I would like to

Hi Rajesh,

I would like to answer the following questions:

Q. Can we install Symantec Endpoint Protection Manager 12.1.1 on multiple location?

--> Yes we can install SEP 12.1.1 on multiple location

Q. If yes then does we require that much licenses for Endpoint Protection Manager?

--> Can a single license be split between multiple separate Symantec Endpoint Protection Managers?

http://www.symantec.com/docs/TECH164392

Check this article for more details: http://bit.ly/K56HXM

Q. If we are installing SEPM on Multiple Location then it can be managed by the main server? (for eg: Suppose we are having 3 SEPM server A,B & C.)

--> Embedded database supports 5000 clients, If replication is configured then you can manage it from the main site. Failover & load balancing is not possible with Embedded database.

Failover and load-balancing is possible with SQL database only.

http://www.symantec.com/business/support/index?pag...

http://www.symantec.com/docs/TECH105928

Q. A is the Main server which download all the Upadtes & Policy, then it will send all the updates, policy to B&C.

--> It's possible to configure, however bandwidth can be a major concern here if other sites are over the WAN link. We do recommend GUP if WAN links are present.

Q. If Our links go down between A & B then B should take update automaticly from Internet (by Data Card) is it possible if yes the how to do the same & what will be the steps?

--> When you configure failover & load balancing / replication in that scenario if any SEPM goes down clients check available servers in the MSL (Management Server List)

Creating and assigning a management server list for a Symantec Endpoint Protection Manager

http://www.symantec.com/business/support/index?pag...

Chetan Savade
Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.&

ThaveshinP

Partner

Accredited

Oct

2012

What is the embedded database

What is the embedded database for SEP 12 - mySQL or Sybase?

Rajeshm

Sep

2012

Hi Chetan, Thanks for the

Hi Chetan,

Thanks for the answers

Regards,

Rajesh Menon

Rajeshm

Dec

2012

Hi Chetan, I am having a SEPM

Hi Chetan,

I am having a SEPM server with 600 client now the problme is that our server is getting hang due to some hardware problem, so we are planning to move SEPM manager to a new hardware.

I am having some query regarding the same which follow

How to take backup of extising SEPM & how to restore.
How to take policy Backup & how to restore.
If I am taking the full backup of SEPM & restoring the same into new Hardware the all my 600 Clients will come automatically if yes then to do this steps.
If I need to take any other backup also then kindly let us that also.

Regards,

Rajesh Menon

Mithun Sanghavi

Symantec Employee

Accredited

Dec

2012

Hello, In your case, you are

Hello,

In your case, you are moving the SEPM to a new Server.

I would suggest a look into this Article:

How to move Symantec Endpoint Protection Manager 12.1 from one machine to another

http://www.symantec.com/docs/TECH171767

I would also suggest you to check this Thread with similar issue -

https://www-secure.symantec.com/connect/forums/how-move-sepm-one-server-another-different-ip-address-and-host-name

Hope that helps!!

Mithun Sanghavi
Symantec Technical Support Engineer, SEP
MIM | MCSA | MCTS | STS | ITIL v3

Twitter: @mithun_sanghavi

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<&a

pete_4u2002

Symantec Employee

Dec

2012

are you referring to SEPM

are you referring to SEPM 12? if yes, you need to follow the DR steps.

http://www.symantec.com/docs/TECH160736

How to take backup of extising SEPM & how to restore.

the article above will help

2. How to take policy Backup & how to restore.
no need as the DB will have all the information.
If I am taking the full backup of SEPM & restoring the same into new Hardware the all my 600 Clients will come automatically if yes then to do this steps.
the above link explains it again.
If I need to take any other backup also then kindly let us that also.
DR is the best way to go ahead with.

Cheers!
Pete

Help Link: http://www.symantec.com/business/support/overview.jsp?pid=54619

Rajeshm

Jan

2013

Hi Chetan, 1) Our link is

Hi Chetan,

1) Our link is down between A & B location, Now the problem is our SEPM Server is at "A" location & "B" location user are not able access https sites as they are not able to connect the server so it is getting blocked by rule & all "B" location user is connected with MTNL router & there IP Address is also changed.

2) We have disabled all option for end user so that they cant make any changes in Symantec AV. Now the problem is that we have to allow some of the https sites for user

3) In this scenario how can we allow all the https sites.

Please help

Regards,

Rajesh Menon

Chetan Savade

Symantec Employee

Accredited

Jan

2013

Hi Rajesh, I have sent PM to

Hi Rajesh,

I have sent PM to you.

Chetan Savade
Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.&

harvansh Singh

Jan

2013

Hi Chetan, Realy, its a

Hi Chetan,

Realy, its a greate job.....

Please provide SEP 12.1 Fresh install with SQL datebase- graphical overview.

Regards

Harvansh Singh

Regards

Harvansh Singh

Chetan Savade

Symantec Employee

Accredited

Jan

2013

Hi, It's already

Hi,

It's already available.

Check this link: https://www-secure.symantec.com/connect/articles/sepm-121-fresh-installation-sql-database-graphical-overview

Chetan Savade
Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.&

Ambesh_444

Partner

Accredited

Jan

2013

Nice one Chetan.

Thank& Regards,

Ambesh

Please mark your thread as 'SOLVED' with the answer that helps you.

Eddie T

Mar

2013

Very good document. I have a

Very good document. I have a question, which as my research is proving out, has no clear answer.

I have the following:

SERVER1 - Existing SEPM 11 computer. WinXP 32 Bit. 1 gig RAM.

SERVER2 - New Win7Pro 64 Bit. 4 gig RAM.

I want to install SEPM 12 on SERVER2 as a fresh install, but move over licenses and clients from SERVER1.

I have found plenty of information on replicating a server with identical SEPM versions, or upgrading an existing SEPM 11 to 12. However, nothing specifically on setting up a completely new computer with a new SEPM installation and retaining the licensing and client information from the old computer.

This setup is NOT for failover or load balancing. It's a complete replacement of our existing SEPM server. I plan on shutting down SERVER1 since it's so old.

Chetan Savade

Symantec Employee

Accredited

Mar

2013

Thanks Eddie T, As you

Thanks Eddie T,

As you mentioned there is nothing specifically on setting up a completely new computer with a new SEPM installation and retaining the licensing and client information from the old computer.

Because it's not possible to restore SEPM 11 database into SEPM 12.1 due to schema changes.

If have limited number of clients then best option would be a fresh install of SEP 12.1 RU2 (latest version) on Windows 7 64 bit. Restore the client communication using SEP 12.1 RU2 new feature "Communication update package deployement"

Refer this article: SEP 12.1 RU2 and Reset Client Communication

https://www-secure.symantec.com/connect/articles/s...

Have a look at this article also: Hot to move SEPM from one server to another server.

https://www-secure.symantec.com/connect/articles/h...

Chetan Savade
Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.&

Mick2009

Symantec Employee

Mar

2013

"Thumbs up" - just adding a

"Thumbs up" - just adding a helpful cross-ref to a video illustration:

Symantec Endpoint Protection Manager 12.1 Fresh Install - Embedded Database
https://www-secure.symantec.com/connect/videos/symantec-endpoint-protection-manager-121-fresh-install-embedded-databse

With thanks and best regards,

Mick