Workflow and ServiceDesk Community

Component definition

This component may be used to assign a Manager to a Department in the SMP platform.

Component icon

Definition of component input value or values

[Insert a table that lists the name and description of input values, including example formats. Modify the following table as needed. Insert additional tables as needed.]

Definition of component output value or values

This component does not have any direct output values.

Connection information

This component must connect to the SMP platform to commit the association.  This is most easily accomplished by using a "Create SMP Credentials" component upstream of the "Set Manager For Department Component".  The default input values (Global.NotificationServer, Global.NSUsesHTTPS, and Global.NSAuthenticationToken) will then be given the values configured in the Workflow Credentials Manager for the default NS connection.

Component settings

The two input values "department" and "manager" require the data types listed in the table above.  This data can be obtained by using components upstream such as "Get Department By Ids Component" and "Get Resource for SMP" (configured with the Resource Type of "User").  The results of these components will be properly structured to present as a valid datatype to the inputs of the "Set Manager" component.  

Use case

[Name each use case that you include below.]

[Example 1]

[Describe the use case. Insert screen shots or package files. Insert a description of how the settings are configured. Insert additional information about the use case that you are submitting.]

[Example 2]

[Describe the use case. Insert screen shots or package files. Insert a description of how the settings are configured. Insert additional information about the use case that you are submitting.]