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The Symantec Data Loss Prevention (DLP) Knowledgebase

Created: 27 May 2009 • Updated: 08 Jan 2010
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As a Symantec Data Loss Prevention (DLP) customer, you have access to thousands of DLP technical solutions contained within the Symantec DLP Knowledgebase.

To get to the Knowledgebase, go to: or select a specific Vontu/Symantec product from our support page at:

and click the Knowledgebase button located on the upper right-hand side of the page.

If you do not have an account click on the “New User? Request Access Link”

Note:  You must be a DLP customer to gain access to the knowledgebase.

An added benefit to the Knowledgebase is the ability to sign up for alerts regarding New Hotfixes/New Release Notifications, and other important technical information that is sent from the Knowledgebase. In order to keep informed of these important bulletins, you must subscribe to email notifications through the Knowledgebase System. To subscribe, once you are in the Knowledgebase System, click on the plus+ sign next to Vontu on the left hand side of the screen to expand the category. Then click on the Bulletins category and then the subscribe/unsubscribe button in the main window. Clicking at the Bulletins level will sign you up for all of the bulletins, and ensure you receive all alerts should additional bulletin categories be created.