1. Ensure that all detection servers are running and are connected to the Enforce Server.
2. Log on to your Enforce Server administration console.
3. Go to System > Servers > Overview.
4. Click Upgrade. The Upgrade System pop-up window appears
5. From the directory that includes that JAR file, select the file and click Open. The name of the file is 14.0.2_Upgrader_Windows.jar.
6. Click Launch Upgrade.
It may take several minutes for the Symantec Data Loss Prevention Upgrader Login panel to appear. If the Enforce Server returns an error or times out, you must correct the problem before continuing.
If no error occurs, the Symantec Data Loss Prevention Upgrader Login panel appears and you are ready to continue the upgrade.
Performing an upgrade with the Upgrade Wizard
To upgrade the Enforce Server
1. On the Symantec Data Loss Prevention Upgrader Login panel, enter the Administrator user name and password, and then click logon.
2.The License Agreement panel appears, Click Accept.
The System Check panel appears. When you click Next, the Upgrade Wizard verifies that you have the minimum software version level required to upgrade to the current release version.
3. Click Next.
One of the following two outcomes results:
- If the check was successful, the System Check Succeeded panel appears.
- If at any point you see a message box stating that the upgrade has failed click Cancel.
- Fix the reported problem that is shown in the panel. After fixing the problem, log on to Enforce, and launch the upgrade again.
4. From the System Check Succeeded panel, click Next.
The Distribution Status page appears.
5. Click Next.
The Welcome to Symantec Data Loss Prevention Upgrader panel appears.
6. Click Next.
The Pre-check panel appears and the Upgrade Wizard begins performing pre-upgrade tasks.
7 . Click Next after the pre-check tasks complete.
8 . From the Upgrade Enforce Server panel, click Next.
When the process has finished successfully, the following message appears: Done upgrading Enforce software.
If an error occurs, a message to that effect appears. Consult the logs for information, correct the problem, and launch the upgrade again.
9. Click Next after the Enforce upgrade completes.
10. Click Next.
- Select This DLP instance is a production system to indicate your system is in production.
11. Click Next after the Enforce upgrade completes. The Patch Distribution Status page appears.
12. Click Next.
The Upgrade Detection Servers panel appears.
13. Select the detection servers you want to upgrade, or select all servers, then click Upgrade.
(\SymantecDLP\Protect\updates\SymantecDLPDetectionBackup). Then it installs new ones.
After the wizard upgrades the detection servers you selected, green checkmarks appear next to those servers listed in the Upgrade Status column of the panel.
Note: When you run the Upgrade Wizard again, it does not upgrade the Enforce Server again.
You must upgrade the Enforce Server before trying to upgrade your detection servers.
14. Click Next.
The Success panel appears and prompts you to also upgrade your system endpoints.
15. Click Finish.
The Symantec Data Loss Prevention Login panel for Enforce Server appears.
16. Log on to the Enforce Server.
The Enforce Server administration console appears.
17. Clear your browser cache to ensure that the initial page does not appear blank or as a previous version.
18. To verify that all of your Symantec Data Loss Prevention products are licensed for the current release, navigate to System > Settings > General.
To verify the upgrade, review that your server version numbers are correct. Go to System > Servers > Overview and click Enforce Server or a detection server.
Note: The new version numbers for the upgraded detection servers do not display in the Enforce Server administration console until the Vontu Monitor Controller service has been restarted. The service does not start until the upgrade is complete.