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Symantec Endpoint Management Hidden Items - Part 1: Activity Center to Altiris Console Language Pack 

Jun 01, 2015 04:25 PM

Introduction

This article provides data on all hidden items within the Symantec Management Platform and Solutions. It can be used as a reference when you are looking for items that are hidden from the Symantec Management Console. Typically hidden items are purposefully hidden, but I have found many instances where finding hidden items is useful both as a troubleshooting need, and when a sub-query, report, or other hidden items (such as Software Portal items) need to be found. Note that it is not recommended to simple go in and edit these without understanding how they are used.

This section covers Products Activity Center to Altiris Console Language Pack (alphabetically)

Use the following guide when utilizing this article:

  • Grid is sorted by Product
  • Search for the item you are looking for, or use keywords
  • Many of the locations under the Console Location column are hidden as well
  • All of these items are held in the Item table, and it is the attribute of 1 that marks something as hidden. To remove hidden from an item, minus 1 from the number in the attributes column. For example:
    SELECT Attributes FROM Item WHERE Guid = ‘E86241C7-3DAE-47CD-8819-494314DA7745’
    If you then update that value by subtracting 1, you will then make that item visible. That assumes that the containing folder is already visible. NOTE: Do not do this lightly. The console may become bogged down if you make too many items visible, thus displayable when the console is rendered.
    UPDATE Item SET Attributes = ‘value -1’ WHERE Guid = ‘E86241C7-3DAE-47CD-8819-494314DA7745’

NOTE: The table contents are attached in the PDF

This screenshot shows what the table looks like:

SpreadsheetExample_0.png


Symantec Endpoint Management Hidden Items - Part 2: Altiris Deployment Solution 7.6 to Altiris Reporting
Symantec Endpoint Management Hidden Items - Part 3: Altiris Resource Management to Discovery Tasks
Symantec Endpoint Management Hidden Items - Part 4: Event Console to Monitor Solution 7.6
Symantec Endpoint Management Hidden Items - Part 5: Notification Server to Workflow Language Pack

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Symantec Endpoint Management Hidden Items - Part 1.pdf   676 KB   1 version
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Comments

Jun 16, 2015 02:50 PM

Thank you Joel!  These are great to have listed.

To add to this... here is a way to view the hidden items without the SQL changes - but only on a temporary basis.

First, go to All Reports.

Then select any normal report and right click.  Select Open in New Window from the right click menu.

The report will open in a new window, with a URL similar to this:

http://YOURSERVER/Altiris/console/?mainUrl=%2faltiris%2fconsole%2fItemPage.aspx%3fItemGuid%3d036ec039-e523-4667-aa5b-3ed85bb80100

Now use one of Joel's PDF documents and COPY the GUID from his chart for the hidden item you want to open.  Let's way you want to open the "Contracts expiring in the next 90 days datasource" item.  You would copy the GUID: 1FFC4F35-58F0-4A50-B83A-563925FBC3C3

Now alter your URL for the report, keeping everything up to ItemGuid%3d but replacing the GUID at the end with the copied GUID from the PDF:

http://YOURSERVER/Altiris/console/?mainUrl=%2faltiris%2fconsole%2fItemPage.aspx%3fItemGuid%3d1FFC4F35-58F0-4A50-B83A-563925FBC3C3

Refresh the page and you can view the item as needed.  Remember this is NOT permenant, but you can always create a shortcut if you wish.

 

Jun 10, 2015 12:28 PM

Great article Joel!

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