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Symantec Endpoint Protection Small Business Edition 12.0 Frequently Asked Questions

Created: 11 Sep 2009 • Updated: 11 Sep 2009 | 26 comments
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P_K_'s picture
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  Symantec Endpoint Protection Small Business Edition 12.0 Frequently Asked Questions


What are the new features in
Symantec Endpoint Protection Small Business Edition 12.0 ?
 
*      Uses Apache as the web server instead of IIS
*      Built in Flash Video tours
*      Integrated Online Support Tool,  Peer-to-Peer Discussion Forums, Contact Support
*      Licenses is required to be installed.
*      Serial No. of the Product can be seen in the Console
*      Number of  license allocated to clients and number seats left can be seen in the Console.
*      Link to download  SEP Support Tool from the SEP Client User Interface
*       Tamper Protection and Proactive threat protection are  hardcoded and are enabled .
*      SEP Firewall disabled by default
*      Clients will conduct their own LiveUpdate call daily at 9:45 PM
 
*      The database will automatically purge data as it becomes old or as the database fills up. No database configuration or maintenance is required.
 
*      A weekly Executive Summary report and a  notification messages will be delivered to the email specified during the installation. These reports and notification messages are configurable and additional Email addresses can be added as needed.
*      Administrators can  reset forgotten passwords of SPC.

Are there any features or functions in SEP 11.0 that are not in Symantec Endpoint Protection 12?

The following Features of SEP 11.0 are not there in SEP 12.0
*      There is no location awareness functionality
*      Replication functionality is not there
*      SEP 12 supports Only single site type of deployment with Embedded Database
*      No AD integration
*      No GUP functionality
*      SQL is not supported.
*      Client communication mode cannot be changed.
*      No option to add password to stop the smc service from the SPC.
*      No option to add a Management server list
*      No option to add Domain
*      Database configuration is hidden.
*      There is no option to configure a Internal live update server .
*      Firewall Rules/Policy has been scaled down.
*      Default client communication port is 8014 .This will change if port is being utilized it will search and bind to next open port. This is hard coded
 
Can LUA be configured with SPC ( SEP 12) ?
NO. SPC can only take update from Symantec  Live update .
 
Can we update the definition of SPC using manually?
Yes we can use .jdb to update the definition manually on SPC.

Can I deploy the SEP 12 Client using AD GPO?

Yes the SEP 12 client can be deployed using AD.
Will I be able to use the Symantec Protection Center  to manage SEP 11.0 clients ?
No SPC will only manage a SEP 12 client , not SEP 11 or SAV 10 clients.

How many client are supported by SEP 12?
The maximum number of clients supported by SEP 12 is 100.

Can SPC receives logs from SAV 10.x. ?
Yes the logs of SAV 10.x can be seen in SPC
How can I create a single exe package in SEP 12?
We can create  single exe using the Custom Installation ( Advanced ) option of the client Installation wizard

What is the migration path for SEP 12 ?
Migration detects and migrates installations of the following Symantec legacy virus protection software:
 
*      Symantec AntiVirus Corporate Edition 9.x and 10.x
*      Symantec Client Security 2.x and 3.x
*      Symantec Endpoint Protection client 11.x
 
 
Are all client settings migrated?
No. Tamper Protection settings are not migrated. The Antivirus , Liveupdate and Centralized exception settings are migrated

Comments 26 CommentsJump to latest comment

Twixxica_09's picture

Hi,

SEP SBE 12.0 needs license file for activation right? What would happen to my SEP 11.0 would it mean that if I upgrade to the SEP SBE 12.0 I have to use a license file for activation? Well in fact, it would be easier to manage the SEP 11.0 because it does not need activation? Please advised.

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P_K_'s picture

Yes the License is only required in SEP 12 and not in SEP 11 for activation.
If you upgrade from SEP 11 to SEP 12 you need to download the .slf file ( the Licence for activation)
SEP 12 is for small buisness so this License was added to the product feature this functionality was there in SAV 10 but was removed in SEP 11 and was again added in SEP 12 on popular demand.

MCT MCSE-2012 Symantec Technical Specialist (SCTS)

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Ricky 12121212121212's picture

Im thinking about renewing my 12.0 licens of symantec endpoint protection SBS that has benn to old, but now my reseller telling me that i need to reinstall 12.1 to get it too work thats just insane what he** of course i should be able to renew licens without installing the hole damn program.

Och bara en fråga är det helt omöjligt att symantec skaffar någon sorts servicemind i sverige man är hänvisad till ett skruttet forum som man måste logga in varje gång på det är ju otroligt dåligt ur användarsynpunkt

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Twixxica_09's picture

Thanks A Lot.. That's a great Help..

Kind Regards,

Twixxica :)

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miqbal's picture

Hi,

Is there any option in the Symantec Endpoint 12.0 by which i can control individual peripherals like USB ports, DVD Drives etc...

This is important for us to know before we can make a purchase. Expecting a prompt response.

Thanks and Regards

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Krishna Kumar Pathangi's picture

Hi Iqbal,

 

There is no option to control USB ports and other peripherals in Symantec Endpoint Protection 12.0, since there no Application and Device control policy is available in that version.

 

Thanks and Regards,

Krishna Kumar Pathangi.

Don't forget to mark as a solution to the post, which helped you to resolve the issue.

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miqbal's picture

Thanks for the reply,

Can you recommend me any other version of Symantec with the same specs but additionally has the Application and Device control policy.

Your reply is highly appreciated.

Thanks and Regards

Muhammad Iqbal

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danbo's picture

I received the slf file for Symantec Endpoint Protection Small Business Edition 12 and I am installing Unmanaged Clients only.  When I install the unmanaged client, it doesn't ask me for any slf files.  What do I do with the slf file that I received via email?  Do I have to copy it somewhere?  Please advice.

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Krishna Kumar Pathangi's picture

SLF file is not required for an unmanaged SEP SBE 12. An Unmanaged/Selfmanaged SEP SBE client will get the definitions directly from internet. But in future if you are converting the unmanaged SEP SBE to managed SEP SBE you would need to install the license file in the SPC(Symantec Protection Center) console, which will managed all you clients.

Don't forget to mark as a solution to the post, which helped you to resolve the issue.

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gmkumar's picture

Hi,

After create single exe using the Custom Installation ( Advanced ) option in SEP SBE 12.0, I installed in client machines by single exe file. But in live update it is connecting only symantec.com. But in SEP 11 the live update will not be highlited in client side. Is there any changes should I made for this.

Thanks & Regards,

Muthukumar

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jhimhope's picture

Hi,

The list of all my computers in SEP was gone except for my server that has a static IP. This is unmanaged installation. How do I reconnect all my client to SEP? I am using SEP small business edition 12.0 with 25 users only. Any help will be appriciated thank you.

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P_K_'s picture

Replace the sylink on them

MCT MCSE-2012 Symantec Technical Specialist (SCTS)

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MRPK33's picture

What do you mean by "Replace the sylink on them"?  I am having the same issue of the client computers not appearing in the Console.  I have tried everything I know to include tips from Symantec but nothing will make the clients appear in the console.

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P_K_'s picture

Create a thread for the issue, this would give the issue a better visiblity

MCT MCSE-2012 Symantec Technical Specialist (SCTS)

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ely's picture

Im using symantec  Endpoint Business small edition, but i have a problem on detecting viruses,, it cant detect even simple exe, virus. anyone could help me please asap....crying 

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ely's picture

Hello guys,

Im using Endpoint Business small edition, but i have a problem on detecting viruses,, it cant detect even simple exe, virus. anyone could help me please asap....

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Sandman77's picture

Hello. I have developed a couple of sites on dreamweave 8, using a local testing server with XAMPP, running Apache, MySQL and phpMyadmin for databases.

 

Now I want to put them live on a web server and purchased SEP SBE 12 for protection.

Trouble is, I am unsure as to the server I should be using for SEP SBE 12 - Linux or Windows?

The spec on SBE 12 refers to Windows OS but I am told the best server OS is Linux if I wish to replicate my Apache/MySQL/phpmyAdmin environment.

 

Can anyone clarify if I will be able to use SEP SBE 12 on a linux server? Or do I need a Linux-specific version??

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robkabob's picture

When i download the sep12 client trial, the exe shows it's associated w/ 7-zip. How can I install the sep12 trial? I'm running win7 x64. thanks in advance!

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HendryCupido's picture

Is this only needed for  the activation of SEP12?...or is it to enforce things e.g

1. Prohibit Update of content if maintenance has expired?

2. or prohibed the adding of sep clients in access of the licensed node count that was purchase?

 

Thx

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Ashish Shukla's picture

Hi,

Please let me know SMB2 Feature of windows 2008 fileserver is supported in 12.0 version or not. We are presently using 11.06 version of this product and in plan to upgrade to 12.0 , also is there any tool which we can use with this version to Block USB devices as we currently doing it in version 11.0 from Devices policy.

Your reply will be highly appreciated.

Regards,

Ashish Shukla

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Normase's picture

Activating Symantec 12v for unmanaged client

Hello,

I have SEPM installed to manage the client in my network. i also have unmanaged client that are not in the same network. My license is suppose to cover all my installation (Agent, client). After deployment like three month my unmanged client is requesting for activation that my trial period has expired.

 

Can somebody assist on how do activated these unmanaged client?

 

All my unmanaged client giving a lot of concern.

 

Thanks

Normase

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Farenheights's picture

Hi 

I bought 4 licences with 25 users each for SEP Small Business Edition.after installing the first licence it showed 25 seats.i installed the second one and  it still shows 25 seats.is there any way to solve this because i still need to install the other two licences that i have left?

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decarlod's picture

I have installed End Point Protection from a 5 user pack I purchased last Septmber.I installed it on 4 clients and one server.  It is unmanaged due to the minimal amount of computers. When I manually install End Point it never asked me for the SLF file. It seem to work and it update back then.  They havent had any problems so they didnt call me since.  I came in for different software install today 5/5/12 and I see the server never updated its defs since the intial install.  All the clients are up to date with the update defs. The server wont let me update it or change the slf file. 

How do I fix this?

Darren

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Dele Akinnibosun's picture

i bought a symantec endpoint protection12.0 small business edition 10 user business pack about two years ago which i did not install. now i want to install it i found out the media cd is bad. i have the serial number certificate intact. pls what procedure do i have to follow to get it installed.

thanks

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cvillefive's picture

Can SEP SBE be installed as a client-only software?  I prefer business-grade software to the run-of-the-mill general consumer-grade software and purchased the SEP because I wanted to try it.  Now, before I install, I am wondering if I can just use it in a stand-alone client environment.  If the SEP manager isn't installed on a nearby server, can it reach out to Symantec directly and just pull updates from there?  I can't find the answer to this question anywhere on symantec.com so I realize I would be using it in an unintended manner.

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