Client Management Suite

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Symantec Management Platform Agent Version Build numbers

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Feb 25, 2014 03:04 PM

Johannes Bedrech

Since there are many requests for a document with accurate Symantec Management Platform Agent version numbers and to verify a successful SMP Agent upgrade I created a small Excel Sheet with all version numbers known (by me) at this time of creating the sheet.

This document should give you an overview of all agent versions for theSymantec Client Management Suite. Starting from version 7.5 (initial Release) I´ll provide a list of the agent versions including Hotfix versions.

At this time the list is incomplete and does not contain all agent versions for every HF released.

This list is only an overview for Client Management Suite (CMS) agent versions and does not contain agent version numbers for Symantec Server Management Suite.

This document will be updated as soon as a new official Hotfix or Service Pack for Symantec Client Management will be released. This document will not contain version numbers for agents that are included in a Pointfix!

In addition, this document includes a report that will list all computers in your SMP environment with all agent versions (core agent and plug-in agent versions, see screenshot below). This report can be used to monitor and verify successful agent upgrades.

Altiris CMS 7.5 Agent Versions
Agent / Plugin Name for Version 7.5 without HF	Version

Core Agent
Altiris Base Task Handlers	7.5.1670
Altiris Client Task Agent	7.5.1670
Symantec Management Agent	7.5.1670
Inventory Rule Agent	7.5.1670
Software Management Framework Agent	7.5.1670

Client Agent Plugins
Altiris Inventory Agent	7.5.1597
Software Management Solution Agent
Symantec pcAnywhere Agent	12.06.8096
Deployment Solution Plug-in
Software Update Agent Plug-in

Server Agent Plugins
Package Server	7.5.1670
Deployment NBS Plug-in
Deployment Package Server	7.5.1597
Deployment Task Server Handler	7.5.1597
Altiris Client Task Server Agent (CTServerAgent.dll)	7.5.1670
Altiris Client Task Server Agent (CTServerAgent_x64.dll)	7.5.1670


Agent / Plugin Name for Version 7.5 with HF1	Version

Core Agent
Altiris Base Task Handlers	7.5.1671
Altiris Client Task Agent	7.5.1671
Symantec Management Agent	7.5.1671
Inventory Rule Agent	7.5.1670
Software Management Framework Agent	7.5.1670

Client Agent Plugins
Altiris Inventory Agent	7.5.1597
Software Management Solution Agent	7.5.1597
Symantec pcAnywhere Agent	12.06.8096
Deployment Solution Plug-in
Software Update Agent Plug-in

Server Agent Plugins
Package Server	7.5.1670
Deployment NBS Plug-in
Deployment Package Server	7.5.1597
Deployment Task Server Handler	7.5.1597
Altiris Client Task Server Agent (CTServerAgent.dll)
Altiris Client Task Server Agent (CTServerAgent_x64.dll)


Agent / Plugin Name for Version 7.5 with HF2	Version

Core Agent
Altiris Base Task Handlers	7.5.1672
Altiris Client Task Agent	7.5.1672
Symantec Management Agent	7.5.1672
Inventory Rule Agent	7.5.1670
Software Management Framework Agent	7.5.1672

Client Agent Plugins
Altiris Inventory Agent	7.5.1597
Software Management Solution Agent	7.5.1597
Symantec pcAnywhere Agent	12.06.8096
Deployment Solution Plug-in	7.5.1599
Software Update Agent Plug-in

Server Agent Plugins
Package Server	7.5.1670
Deployment NBS Plug-in	7.5.1599
Deployment Package Server	7.5.1597
Deployment Task Server Handler	7.5.1597
Altiris Client Task Server Agent (CTServerAgent.dll)	7.5.1672
Altiris Client Task Server Agent (CTServerAgent_x64.dll)	7.5.1672


Agent / Plugin Name for Version 7.5 with HF3	Version

Core Agent
Altiris Base Task Handlers	7.5.1673
Altiris Client Task Agent	7.5.1673
Symantec Management Agent	7.5.1673
Inventory Rule Agent	7.5.1670
Software Management Framework Agent	7.5.1673

Client Agent Plugins
Altiris Inventory Agent	7.5.1597
Software Management Solution Agent	7.5.1597
Symantec pcAnywhere Agent	12.06.8096
Deployment Solution Plug-in	7.5.1600
Software Update Agent Plug-in

Server Agent Plugins
Package Server	7.5.1670
Deployment NBS Plug-in
Deployment Package Server	7.5.1597
Deployment Task Server Handler	7.5.1597
Altiris Client Task Server Agent (CTServerAgent.dll)
Altiris Client Task Server Agent (CTServerAgent_x64.dll)

Agent / Plugin Name for Version 7.5 with HF4	Version
Core Agent
Altiris Base Task Handlers	7.5.1674.11
Altiris Client Task Agent	7.5.1674.11
Symantec Management Agent	7.5.1674.11
Inventory Rule Agent	7.5.1670
Software Management Framework Agent	7.5.1673

Client Agent Plugins
Altiris Inventory Agent	7.5.1597
Software Management Solution Agent	7.5.1597
Symantec pcAnywhere Agent	12.06.8096
Deployment Solution Plug-in	7.5.1601
Software Update Agent Plug-in

Server Agent Plugins
Package Server	7.5.1670
Deployment NBS Plug-in	7.5.1601
Deployment Package Server	7.5.1597
Deployment Task Server Handler	7.5.1597
Altiris Client Task Server Agent (CTServerAgent.dll)	7.5.1674.11
Altiris Client Task Server Agent (CTServerAgent_x64.dll)	7.5.1674.11


Additional Agent Versions for 7.5 HF2	Version

Server Agent Plugins (SMS)
Virtual Machine Management Task Handler	7.5.1597
Altiris Pluggable Protocols Architecture Agent	7.5.1597
Altiris Monitor Agent RMS	7.5.1597

Additional Agent Versions for 7.5 HF3	Version

Server Agent Plugins (SMS)
Virtual Machine Management Task Handler	7.5.1600
Altiris Pluggable Protocols Architecture Agent	7.5.1670
Altiris Monitor Agent RMS	7.5.1597

Additional Agent Versions for 7.5 HF4	Version

Server Agent Plugins (SMS)
Virtual Machine Management Task Handler	7.5.1600
Altiris Pluggable Protocols Architecture Agent	7.5.1670
Altiris Monitor Agent RMS	7.5.1597

Agent / Plugin Name for Version 7.5 HF5	Version

Core Agent
Altiris Base Task Handlers	7.5.
Altiris Client Task Agent	7.5.
Symantec Management Agent	7.5.
Inventory Rule Agent	7.5.
Software Management Framework Agent	7.5.

Client Agent Plugins
Altiris Inventory Agent	7.5.
Software Management Solution Agent	7.5.
Symantec pcAnywhere Agent	12.
Deployment Solution Plug-in	7.5.
Software Update Agent Plug-in

Server Agent Plugins
Package Server	7.5.
Deployment NBS Plug-in	7.5.
Deployment Package Server	7.5.
Deployment Task Server Handler	7.5.
Altiris Client Task Server Agent (CTServerAgent.dll)	7.5.
Altiris Client Task Server Agent (CTServerAgent_x64.dll)	7.5.

Agent / Plugin Name for Version 7.5 HF6	Version

Core Agent
Altiris Base Task Handlers	7.5.
Altiris Client Task Agent	7.5.
Symantec Management Agent	7.5.
Inventory Rule Agent	7.5.
Software Management Framework Agent	7.5.

Client Agent Plugins
Altiris Inventory Agent	7.5.
Software Management Solution Agent	7.5.
Symantec pcAnywhere Agent	12.
Deployment Solution Plug-in	7.5.
Software Update Agent Plug-in

Server Agent Plugins
Package Server	7.5.
Deployment NBS Plug-in	7.5.
Deployment Package Server	7.5.
Deployment Task Server Handler	7.5.
Altiris Client Task Server Agent (CTServerAgent.dll)	7.5.
Altiris Client Task Server Agent (CTServerAgent_x64.dll)	7.5.

Agent / Plugin Name for Version 7.5 SP1	Version

Core Agent
Altiris Base Task Handlers	7.5.3153
Altiris Client Task Agent	7.5.3153
Symantec Management Agent	7.5.3153
Inventory Rule Agent	7.5.3153
Software Management Framework Agent	7.5.3153

Client Agent Plugins
Altiris Inventory Agent	7.5.3219
Software Management Solution Agent	7.5.3219
Symantec pcAnywhere Agent	12.6.8556
Deployment Solution Plug-in	7.5.3219
Software Update Agent Plug-in	7.5.3219
Application Metering Agent	7.5.3219
Server Agent Plugins
Package Server	7.5.3153
Deployment NBS Plug-in	7.5.3219
Deployment Package Server	7.5.3219
Deployment Task Server Handler	7.5.3219
Altiris Client Task Server Agent (CTServerAgent.dll)	7.5.3153
Altiris Client Task Server Agent (CTServerAgent_x64.dll)	7.5.3153

Agent / Plugin Name for Version 7.5 SP1 HF1	Version

Core Agent
Altiris Base Task Handlers	7.5.3153
Altiris Client Task Agent	7.5.3153
Symantec Management Agent	7.5.3153
Inventory Rule Agent	7.5.3153
Software Management Framework Agent	7.5.3153

Client Agent Plugins
Altiris Inventory Agent	7.5.3219
Software Management Solution Agent	7.5.3219
Symantec pcAnywhere Agent	12.6.8556
Deployment Solution Plug-in	7.5.3219
Software Update Agent Plug-in	7.5.3219
Application Metering Agent	7.5.3219

Server Agent Plugins
Package Server	7.5.3153
Deployment NBS Plug-in	7.5.3219
Deployment Package Server	7.5.3219
Deployment Task Server Handler	7.5.3219
Altiris Client Task Server Agent (CTServerAgent.dll)	7.5.3153
Altiris Client Task Server Agent (CTServerAgent_x64.dll)	7.5.3153

Agent / Plugin Name for Version 7.5 SP1 HF2*	Version

Core Agent
Altiris Base Task Handlers	7.5.3183
Altiris Client Task Agent	7.5.3183
Symantec Management Agent	7.5.3183
Inventory Rule Agent	7.5.3153
Software Management Framework Agent	7.5.3153

Client Agent Plugins
Altiris Inventory Agent	7.5.3251
Software Management Solution Agent	7.5.3219
Symantec pcAnywhere Agent	12.
Deployment Solution Plug-in	7.5.3251
Software Update Agent Plug-in	7.5.3219
Application Metering Agent	7.5.3251

Server Agent Plugins
Package Server	7.5.3183
Deployment NBS Plug-in	7.5.3219
Deployment Package Server	7.5.3251
Deployment Task Server Handler	7.5.3219
Altiris Client Task Server Agent (CTServerAgent.dll)	7.5.3183
Altiris Client Task Server Agent (CTServerAgent_x64.dll)	7.5.3183

* HF2 releasedate 26.08.2014

Agent / Plugin Name for Version 7.5 SP1 HF3*	Version

Core Agent
Altiris Base Task Handlers	7.5.3193
Altiris Client Task Agent	7.5.3193
Symantec Management Agent	7.5.3193
Inventory Rule Agent	7.5.3153
Software Management Framework Agent	7.5.3153

Client Agent Plugins
Altiris Inventory Agent	7.5.3280
Software Management Solution Agent	7.5.3219
Symantec pcAnywhere Agent	12.6.8556
Deployment Solution Plug-in	7.5.3280
Software Update Agent Plug-in	7.5.3219
Application Metering Agent	7.5.3280

Server Agent Plugins
Package Server	7.5.3193
Deployment NBS Plug-in	7.5.3280
Deployment Package Server	7.5.3251
Deployment Task Server Handler	7.5.3219
Altiris Client Task Server Agent (CTServerAgent.dll)	7.5.3193
Altiris Client Task Server Agent (CTServerAgent_x64.dll)	7.5.3193

* HF3 releasedate 29.09.2014

Agent / Plugin Name for Version 7.5 SP1 HF4*	Version

Core Agent
Altiris Base Task Handlers	7.5.3200
Altiris Client Task Agent	7.5.3200
Symantec Management Agent	7.5.3200
Inventory Rule Agent	7.5.3153
Software Management Framework Agent	7.5.3153

Client Agent Plugins
Altiris Inventory Agent	7.5.3280
Software Management Solution Agent	7.5.3219
Symantec pcAnywhere Agent	12.6.8556
Deployment Solution Plug-in	7.5.3290
Software Update Agent Plug-in	7.5.3219
Altiris Power Scheme Task Plug-in	7.5.3219
Application Metering Agent	7.5.3280

Server Agent Plugins
Package Server	7.5.3200
Deployment NBS Plug-in	7.5.3290
Deployment Package Server	7.5.3251
Deployment Task Server Handler	7.5.3219
Altiris Client Task Server Agent (CTServerAgent.dll)	7.5.3200
Altiris Client Task Server Agent (CTServerAgent_x64.dll)	7.5.3200

* HF4 releasedate 19.11.2014

Agent / Plugin Name for Version 7.5 SP1 HF5*	Version

Core Agent
Altiris Base Task Handlers	7.5.3300
Altiris Client Task Agent	7.5.3300
Symantec Management Agent	7.5.3300
Inventory Rule Agent	7.5.3153
Software Management Framework Agent	7.5.3153

Client Agent Plugins
Altiris Inventory Agent	7.5.3300
Software Management Solution Agent	7.5.3300
Symantec pcAnywhere Agent	12.6.8556
Deployment Solution Plug-in	7.5.3300
Software Update Agent Plug-in	7.5.3219
Altiris Power Scheme Task Plug-in	7.5.3219
Application Metering Agent	7.5.3300

Server Agent Plugins
Package Server	7.5.3300
Deployment NBS Plug-in	7.5.3300
Deployment Package Server	7.5.3251
Deployment Task Server Handler	7.5.3219
Altiris Client Task Server Agent (CTServerAgent.dll)	7.5.3300
Altiris Client Task Server Agent (CTServerAgent_x64.dll)	7.5.3300

*HF5 releasedate 06.01.2015

SMP Agent Version Report:

Agent Version numbers with a * are indicating that this Version is not current!

This report allows you to monitor the Agent Rollout for every Client in your Environment!

SQL Report:

declare @list table (guid uniqueidentifier)

--insert into @list

-- select vc.guid from vResource vc

-- group by vc.guid having count(*) > 0

insert into @list

select _resourceGuid as guid from Inv_AeX_AC_Client_Agent;

IF OBJECT_ID('tempdb..#a1') IS NOT NULL DROP TABLE #a1

select vc.name [Computer], aca.[Agent Name] [Agent],

aca.[Product Version] + case when aca.[Product Version] <> a.[Max Version] then ' *' else

'' end [version]

into #a1

from @list x

left join Inv_AeX_AC_Client_Agent aca on aca._resourceGuid = x.guid

left join vComputer vc on vc.guid = aca._resourceGuid

left join (

select [Agent Name], max([Product Version]) [Max Version]

from Inv_AeX_AC_Client_Agent

group by [Agent Name]

) a on a.[Agent Name] = aca.[Agent Name]

DECLARE @agent_list varchar(900)

SET @agent_list = ''

SELECT @agent_list = @agent_list + ', ' +'[' +[Agent] +']'

from (select distinct [Agent] from #a1 ) a

order by [Agent]

SET @agent_list = substring (@agent_list, 3, len(@agent_list))

-- print @agent_list

declare @sql nvarchar(2000)

set @sql = N'select [computer], ' +@agent_list +

'from (select [computer], [Agent], [version] from #a1) b1 '+

'pivot ( max(version) for [Agent] in (' +@agent_list +')) c2'

-- print @sql

execute sp_executesql @sql

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Alex Bizjajev

Nov 03, 2014 03:25 PM

declare @sql nvarchar(2000) - try to set 2500 instead of 2000 - will it help? (if not - try to increase to 3000 etc).

Or even this way:

DECLARE @agent_list varchar(MAX)
declare @sql nvarchar(MAX)

Jeff Stanton

Oct 30, 2014 10:50 AM

Thanks but the above query yields the same results...nada! An error only.

I would LOVE to get this report working so if anyone has any further ideas, I'd love to hear them.

I am running SQL Server 2008 R2.

The error is:

(213559 row(s) affected)

(2522561 row(s) affected)

Msg 102, Level 15, State 1, Line 1

Incorrect syntax near ')'.

Msg 105, Level 15, State 1, Line 1

Unclosed quotation mark after the character string 'Software Man)) c2'.

Alex Bizjajev

Oct 29, 2014 04:22 PM

Hi,

Will this query work in your environment if you will try to run it directly in SQL Management for Symantec_CMDB? I have copied code above to NS with SQL2012 and it works just fine (save for the case-sensitivity problems for several names).

Which SQL version you are using?

Thank you,

Alex.

-------------------------- query with corrected case-sensitive names below ------------------

declare @list table (guid uniqueidentifier)
--insert into @list
-- select vc.guid from vResource vc
-- group by vc.guid having count(*) > 0
insert into @list
select _ResourceGuid as guid from Inv_AeX_AC_Client_Agent;
IF OBJECT_ID('tempdb..#a1') IS NOT NULL DROP TABLE #a1
select vc.Name [Computer], aca.[Agent Name] [Agent],
aca.[Product Version] + case when aca.[Product Version] <> a.[Max Version] then ' *' else
'' end [version]
into #a1
from @list x
left join Inv_AeX_AC_Client_Agent aca on aca._ResourceGuid = x.guid
left join vComputer vc on vc.Guid = aca._ResourceGuid
left join (
select [Agent Name], max([Product Version]) [Max Version]
from Inv_AeX_AC_Client_Agent
group by [Agent Name]
) a on a.[Agent Name] = aca.[Agent Name]
DECLARE @agent_list varchar(900)
SET @agent_list = ''
SELECT @agent_list = @agent_list + ', ' +'[' +[Agent] +']'
from (select distinct [Agent] from #a1 ) a
order by [Agent]
SET @agent_list = substring (@agent_list, 3, len(@agent_list))
-- print @agent_list
declare @sql nvarchar(2000)
set @sql = N'select [Computer], ' +@agent_list +
'from (select [Computer], [Agent], [version] from #a1) b1 '+
'pivot ( max(version) for [Agent] in (' +@agent_list +')) c2'
-- print @sql
execute sp_executesql @sql

Jeff Stanton

Oct 29, 2014 11:33 AM

I'm intrigued by this report. I copied and pasted into Altiris but it is telling me the Datasource is not in a runnable state. Am I missing something here?

I copied and pasted this into a New SQL Report exactly as above and it errors out.

declare @list table (guid uniqueidentifier)
--insert into @list
-- select vc.guid from vResource vc
-- group by vc.guid having count(*) > 0
insert into @list
select _resourceGuid as guid from Inv_AeX_AC_Client_Agent;
IF OBJECT_ID('tempdb..#a1') IS NOT NULL DROP TABLE #a1
select vc.name [Computer], aca.[Agent Name] [Agent],
aca.[Product Version] + case when aca.[Product Version] <> a.[Max Version] then ' *' else
'' end [version]
into #a1
from @list x
left join Inv_AeX_AC_Client_Agent aca on aca._resourceGuid = x.guid
left join vComputer vc on vc.guid = aca._resourceGuid
left join (
select [Agent Name], max([Product Version]) [Max Version]
from Inv_AeX_AC_Client_Agent
group by [Agent Name]
) a on a.[Agent Name] = aca.[Agent Name]
DECLARE @agent_list varchar(900)
SET @agent_list = ''
SELECT @agent_list = @agent_list + ', ' +'[' +[Agent] +']'
from (select distinct [Agent] from #a1 ) a
order by [Agent]
SET @agent_list = substring (@agent_list, 3, len(@agent_list))
-- print @agent_list
declare @sql nvarchar(2000)
set @sql = N'select [computer], ' +@agent_list +
'from (select [computer], [Agent], [version] from #a1) b1 '+
'pivot ( max(version) for [Agent] in (' +@agent_list +')) c2'
-- print @sql
execute sp_executesql @sql

In the logs it displays the following:

Msg 102, Level 15, State 1, Line 1

Incorrect syntax near ')'.

Msg 105, Level 15, State 1, Line 1

Unclosed quotation mark after the character string 'Software Man)) c2'.

Any help would be appreciated!

Oct 11, 2014 01:04 AM

First check if they exist in the relevant upgrade filters. If they do, use RAAD or connect to them via other means to see if they have received the upgrade policy, and if so, has it run and failed or hasnt it run at all?

If there is a failure, rectify that in order to get them to upgrade.

Applying a daily schedule to the upgrade polcies can help too, as they are configured by default to only run once.

You could even use a task to run the policy on those clients.

If they dont exist in the upgrade filters, finding out why is crucial. Use RAAD or other means to force them to send basic inventory.

Remember that the SMA needs to be upgraded before the plugins can be, so ensure that they are running the latest sma before checking the plugin upgrade filters.

Scott W. Allen

Oct 10, 2014 04:12 PM

Great Tool! Now that I found just a handful of machines that aren't up-to-date, what is the best course of action to fix them?

Feb 26, 2014 12:11 AM

Great article JB.

Client Management Suite

Symantec Management Platform Agent Version Build numbers

Altiris CMS 7.5 Agent Versions

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